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Business Applications

Business Applications

About Business Technology Services


Business Applications  – Assistant Vice President, Mary Banks

  • Provides enterprise application support such as Banner, Banner Reporting, Gulfline, Blackboard transaction system and R25 Scheduling system

 Network Services and Helpdesk – Director Sven Hahues

  • Provides network infrastructure, email services, sever support, Internet connections, office desktop support, student PC support 

Telecommunications – Director, Neal Snyder

  • Provides phones and phone services, digital faxing, online and paper phone directory, purchasing university owned cell phones, and answering the main line to the university

BTS Services 


Email us at
(239) 590-1188

BTS Service Level Agreement

Please Read FGCU's
Acceptable Use Policy
Policy and Procedures