Helpdesk:
Ben Hill Griffin 252
Monday - Friday 7:30 am 5:00 pm
Phone: (239) 590-1188
Email: helpdesk@fgcu.edu
https://myvpn.fgcu.edu is a web based VPN connection that will provide access to university resources from any location that you have internet and a internet browser (Internet Explorer & Safari).
For information on specific accessing Banner, Network Shares or to Remotely Control your desktop computer please visit our Knowledge Base:
Business Technology Services Knowledge Base(MyVPN)
There are several methods provided for you to check your email. The method you pick to connect depends on the situation and location when checking your email. While working from your office, you will have total access to all of your email and calendar items. However, if off campus and you need to check your email, please adhere to the following:
What will I have access to, and how or when will I connect?
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Remote Desktop Email You would use this option from your own computer, after you connect to FGCU via MyVPN and remotely connect to your desktop computer using “Remote Desktop Connection" |
Outlook Anywhere You would use this option if you have your own personal computer with Office 2007 installed, and configured connect to FGCU Via Outlook Anywhere |
Webmail You would use this option when you do not have your own computer, but do have access such as, an internet café, or public computer. Via WebMail |
Wirelessly synchronize your FGCU Faculty/Staff e-mail, calendar, contacts, and tasks in real-time to your mobile phone using Microsoft Exchange ActiveSync with your mobile device. See below for complete recommendations and instructions.
For information on specific accessing e-mail, calendar, and contacts please visit our Knowledge Base:
Computing Services Knowledge Base (Mobile Device Configuration)