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Florida Gulf Coast University

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Network Services and Helpdesk

 
 
Network Services is responsible for the network backbone infrastructure and administrative computing resources. We manage and maintain network and e-mail account services for faculty staff and students, security policies, server maintenance, Internet access, campus connectivity, spam filters, firewalls, and student housing network.

Network Services provides critical support to the FGCU campuses, maintaining the wired and wireless network access as well as key systems that support the daily functions of the university's faculty, staff and students. We strive to provide services and support that exceed our customers’ expectations and provide technical leadership and innovation to support the universities goals and the goals of all members of the university community.

The Helpdesk provides leadership and instills confidence through exceptional technology and assistance to our customers.

Helpdesk Location & Office Hours
Ben Hill Griffin Room 252
Monday thru Friday 8:00 am - 5:00 pm
Phone: (239) 590-1188
Helpdesk@fgcu.edu

 

Name Title Phone Office E-mail
Charlie Weaver Director of Network Services (239) 590-1184 Ben Hill Griffin III Hall 140 cweaver@fgcu.edu
Sven Hahues Assistant Director of Network Services (239) 590-1337 Ben Hill Griffin III Hall 250 shahues@fgcu.edu
Tim Shannon Helpdesk Supervisor (239) 590-1190 Ben Hill Griffin III Hall 248 tshannon@fgcu.edu
Blakeleigh Bagwell Computer Support Specialist (239) 590-1180 Ben Hill Griffin III Hall 247 bbagwell@fgcu.edu
Nicole Black Computer Support Specialist (239) 590-1110 Ben Hill Griffin III Hall 243 nblack@fgcu.edu
Bernard Davis Computer Support Specialist (239) 590-1173 Ben Hill Griffin III Hall 244 bdavis@fgcu.edu
Kendall Dulle Network Administrator (239) 590-1179 Ben Hill Griffin III Hall 121 kdulle@fgcu.edu
Clinton Nitz Computer Support Specialist (239) 590-1569 Ben Hill Griffin III Hall 249 cnitz@fgcu.edu
Shashank S Kumar Network Administrator (239) 590-7448 Ben Hill Griffin III Hall 126 skumar@fgcu.edu
Scott Phillips Server Administrator (239) 590-1138 Ben Hill Griffin III Hall 127 shphillips@fgcu.edu
Dawn Saco Computer Support Specialist (239) 590-1187 Ben Hill Griffin III Hall 248 dsaco@fgcu.edu