This program provides top level executives and managers the opportunity to develop knowledge and skills to better lead their organizations to meet the challenges of the 21st century.

Session 1

• Creating and leading a culture of innovation-an introspective look at leadership styles and values and how to create an innovation mindset and culture within the organization.

Session 2

• Managing the high performance organization

Session 3

• Applying lean principles-reducing the seven wastes, identifying value-added and non-value added activities, improving through-put, and increasing financial stability.

Session 4

• Formulating and executing business strategies

Session 5

• Leadership strategies for the 21st century

Session 6

• Marketing strategies for improved customer service

Session 7

• Review of the latest motivational tools and methods for increasing employee performance.

Session 8

• Driving and managing organizational change

Session 9

• Developing a high performance work team

Session 10

• Motivating yourself and the people who report to you

Session 11

• Managing organizational conflicts

Each class meets weekly for three hours.

For more information contact Dr. Robert Peterson at 941-626-9134 or rpeterson@fgcu.edu.