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Continuining Education

Continuining Education

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Office of Continuing Education & Off-Campus Programs
Courses, Workshops & More
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Office of Continuing Education &
Off-Campus Programs

8695 College Parkway
Suite 1181
Ft. Myers, FL 33919

Phone #s: all area codes are 239
Continuing Education: 425-3270
Institute of Government: 425-3271
Renaissance Academy: 425-3272
Fax:  425-3260

Dynamics of Supervision Program

 
 

Dynamics of Supervision Graduates Punta Gorda 2017

Supervisory Training Series

This series is designed to help current middle managers, first-line supervisors and potential supervisors expand their supervisory skill set. 

The goal is to build, expand, and enrich current skills resulting in a significant increase in effectiveness, growth in interpersonal skills, reduction of stress, and a measurable increase in productivity.

Employees are an organization's most important investment. As your partner in learning, we'll help you protect your investment by developing your human force into a productive TEAM.

Each year our program is modified to meet supervisory demands and work force changes. Participants will increase their self awareness, self esteem, confidence and assertiveness.

Download Dynamics of Supervision 2017-18 program flyer.

Supervisor DevelopmentDynamics of Supervision I

The trainer will visit each participant at his/her work site to coach and evaluate.

  • transitioning from worker to supervisor
  • evolving from boss to coach
  • effective delegation and empowerment
  • coaching skills development
  • team motivation techniques
  • stepping up to excellence
  • exceptional customer service
  • role ambiguity
  • the learning pyramid
  • stages of team growth
  • how to be a change agent
  • characteristics of an effective team leader
  • making stress work for you

Punta Gorda Fall 2017

Dynamics of Supervision II

The trainer will visit each participant at his/her work site to coach and evaluate.

  • behavior modification
  • communication skills improvement
  • effective interviewing
  • corrective action and feedback
  • performance appraisal system development
  • workplace violence prevention
  • problem solving
  • empowerment through delegation
  • job success factors
  • federal laws affecting the workplace
  • Jack Welch (GE) on leadership
  • buiding a work process standard
  • continuous improvement through employee involvement
  • the managerial grid

Punta Gorda Winter 2017-18

Dynamics of Supervision III

The trainer will visit each participant at his/her work site to coach and evaluate.

  • workplace ethics and behavior
  • performance improvement
  • stress reduction
  • dealing with difficult personalities
  • management styles
  • quality concept (Kaizen)
  • emotional intelligence
  • right brain vs left brain
  • attitudes affecting supervision
  • Theory X and Theory Y
  • behavioral consequences
  • the habit loop

Punta Gorda Winter 2018

Each class meets weekly for three hours during the program.

For more information contact FGCU Continuing Education at 239-425-3270 or email continuinged@fgcu.edu