Office of Continuing Education &
Off-Campus Programs
8695 College Parkway
Suite 1181
Ft. Myers, FL 33919
Phone #s: all area codes are 239
Continuing Education: 425-3270
Institute of Government: 425-3271
Renaissance Academy: 425-3272
Fax: 425-3260

Alico Chair of Operations Management
Phone: (239) 590-7348
E-Mail: dcollier@fgcu.edu
Office: Lutgert Hall, 3332
Ph.D., Management Sciences, The Ohio State University (1978)
DAVID A. COLLIER, Alico Chair of Operations Management. Ph.D., Management Sciences, The Ohio State University (1978). Dr. Collier is the recipient of five awards for outstanding journal articles, written several textbooks, and he has over seventy refereed publications. He is a recognized authority in the areas of quality, operations, process, performance measurement, and service management; worked with many organizations such as Chase Bank, IBM and the United States Postal Service; and taught in executive program on operations, six sigma, and service management. Research interests in: operations and logistics, customer service, service guarantees, processes, and multiple criteria data analysis methods that focus on sports analytics.