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"Managing Employee Problems and Problem Employees" Workshop Offered by FGCU Florida Institute of Government
3/6/2002

FORT MYERS, FL - Managers and supervisors from the public and nonprofit sectors are invited to attend a half-day course “Managing Employee Problems and Problem Employees” presented by the Florida Institute of Government at Florida Gulf Coast University as part of the its Supervisory Certificate Series from 8:30 a.m. to 12:30 p.m. on Wednesday, April 10. The workshop will be held at the Center for Professional Development at Edison Community College.

Managing in today’s workforce includes challenges as well as opportunities to help employees develop their fullest potential.

Objectives:

Confront conflict effectively

Give constructive criticism

Deal with insubordination

Handle your own stress level

Handle difficult people in the
workplace

Separate personal vs. performance
problems

Know when and how to counsel a
troubled employee

Identify your role in dealing with
non-work related problems

Apply coaching and feedback for
improved performance

Know when to begin corrective action
procedures and documentation

Barbara Rudnicki is instructor for the program. She is a professional trainer, keynote speaker, workshop leader and author whose presentations are hard-hitting, down-to-earth and designed to help people succeed in business and in life. During her 26-year career at IBM, she held both technical and management positions. She relocated to Naples in 1991 and published her first book, Pack Your Own Parachute: The Three Secrets to Being Successful No Matter Who You Work For. Currently, she is completing her second book.

The central purpose of the Institute is to help promote superior performance in government and nonprofit organizations through quality training, consulting and technical assistance. As an accredited comprehensive public university, FGCU addresses the higher educational needs of Southwest Florida and provides a learning-centered environment that offers high quality educational opportunities, such as administratively hosting the Institute.

For more information about the workshop or to register, contact Institute director Joanne Hartke at (941) 590-7815. Registration for the workshop is $44.

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