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"Coaching, Feedback and Discipline" Workshop Offered by FGCU Florida Institute of Government
3/12/2003

FORT MYERS, FL - Managers and supervisors from both the private and public sectors are invited to attend a one-day workshop “Coaching, Feedback and Discipline” presented by the Florida Institute of Government at Florida Gulf Coast University as part of its Professional Development Series from 8:30 a.m. to 3:30 p.m., Friday, April 4 at the FGCU Broadcast Building Room 111.

For supervisors who need to address specific performance issues in order to have a cohesive, productive workforce, the session will cover topics such as results-based coaching and counseling, how to write Key Result Area objectives (KRAs) and communicate expectations.

Objectives:

     Recognize when and how to give credit and criticism

     Learn how to write behavioral contracts

     Prepare and deliver a meaningful appraisal

     Identify the importance of communicating openly to change behavior

     Implement a positive approach to discipline

     Practice for direct application in the workplace

Barbara Rudnicki is instructor for the program. She is a professional trainer, keynote speaker, workshop leader and author whose presentations are hard-hitting, down-to-earth and designed to help people succeed in business and in life.

During her 26-year career at IBM, she held both technical and management positions. She relocated to Naples in 1991 and published her first book, Pack Your Own Parachute: The Three Secrets to Being Successful No Matter Who You Work For. Currently, she is completing her second book.

The central purpose of the Institute is to help promote superior performance in government and nonprofit organizations through quality training, consulting and technical assistance.

As an accredited comprehensive public university, FGCU addresses the higher educational needs of Southwest Florida and provides a learning-centered environment that offers high quality educational opportunities for the general public, such as administratively hosting the Institute.

For more information, contact Institute director Joanne Hartke at (941) 590-7815. Registration for the workshop is $66.

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