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FGCU Florida Institute of Government Presents "High Impact Communication" Workshop

WHO     FGCU Florida Institute of Government, for managers, supervisors and staff from both the private and public sectors.

WHAT     "High Impact Communication.How to be Taken Seriously" full-day workshop from the Florida Institute of Government's Professional Development Series. The workshop will help professionals learn how to use communication and listening skills to their advantage with customers, co-workers and managers. Participants will learn how to move past communication barriers in order to obtain better results and relationships. Jackie Ferguson is instructor for the program.

WHEN     8:30 a.m. to 3:30 p.m., Friday, April 9

WHERE     FGCU Broadcast Building Room 111

WHY     To:

     Learn value-guided communication

     Have impact in meetings and presentations

     Deal with difficult people and situations

     Maintain your composure under pressure

     Learn the 30-second message

COST     $72

CONTACT     Joanne Hartke at (239) 590-7815 or

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