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FGCU Florida Institute of Government Presents "Responding to Workplace Conflict, Negativity" Workshop
8/19/2005

WHO     FGCU Florida Institute of Government, for managers and employees from both the private and public sectors

WHAT     "Responding to Workplace Conflict and Negativity" full-day workshop from the Florida Institute of Government's Interpersonal Skills Programs. The program teaches participants simple principles and skills to work through conflict and negativity, and navigate the sometimes stormy waters of workplace relationships. David Kelley is instructor for the course.

WHEN     8:30 a.m. to 3:30 p.m., Tuesday, Sept. 20

WHERE     Student Union 213

WHY     To learn how to:
     Use a model that helps interpret a negative conflict in a way that puts the participant in the driver's seat of his or her reactions
     Overcome defensiveness in the face of conflict
     Learn to pick and choose battles
     Create a barrier to others' negativity to keep from getting infected

COST     $89

CONTACT     Joanne Hartke at (239) 590-7815 or jhartke@fgcu.edu


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