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Florida Gulf Coast University

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Resort & Hospitality Management (B.S.)

Learning Outcomes

 
 

Academic Learning Compact

Consistent with its mission and guiding principles, Florida Gulf Coast University is committed to academic excellence and continuous quality improvement, as supported by a sound teaching-learning process. Within this process, students and instructors share responsibility for learning that is a movement from the simple to the complex, the concrete to the abstract, and the dependent to the independent. The Academic Learning Compact (ALC) initiative supports the teaching-learning process by clearly identifying expected core student learning outcomes in the areas of content/discipline knowledge and skills, communication skills, and critical thinking skills; aligning curricula with expectations; and using assessment to guide continuous improvement.
Content/Discipline Knowledge and Skills

Upon successful completion of the program students will be able to: 

  1. Identify and demonstrate content/discipline, proficiencies and skills relevant to the operational areas of Resort and Hospitality Management.
  2. Choose experiential learning opportunities in the field of Resort and Hospitality Management that can develop professional judgments and leadership skills.
  3. Communicate effectively.
  4. Evaluate information and make decisions using critical thinking and problem solving skills.
  5. Develop an awareness of the importance of community service, ethical values, and life-long learning.

Content/discipline knowledge and skills are assessed at the college and program levels through

the following mechanisms:

  1. Students successfully complete a senior project about a resort/ hospitality issue in the Resort & Hospitality Management Senior Seminar. For this project, faculty evaluate content knowledge in the field of Resort and Hospitality Management, the ability to research and analyze information, the ability to translate theory into practical applications, and oral and written presentation skills.
  2. Students will successfully complete a minimum of 1500 division approved internship/field experience hours in the resort, hospitality, recreation, or tourism industry. Students are externally evaluated several times on their industry competency and skills as part of the 1500 hour internship/field experience. A competency assessment tool is part of the field experience/internship agreement between the resort business and FGCU.
  3. Students successfully complete class simulation exercises and other assignments that demonstrate the ability to analyze, synthesize and evaluate their real-world required work experience as contrasted with textbook theory in the following RHM core courses: HFT Introduction to Resort Development; HFT Law; HFT Accounting; HFT Budget & Finance; HFT Human Resources; and HFT Technology, HFT Marketing and HFT Resort & Recreation Planning, Programming and Design.
  4. Senior Seminar course demonstrate a conceptual understanding of industry knowledge through the development of a industry specific research project and case study analysis of ethics in the workplace and exemplary leadership characteristics.
  5. Each graduating senior will take the Core Curriculum Comprehensive Examination.
  6. Prior to graduation a student self- assessment survey of RHM content/discipline knowledge and skills is administered during an exit interview with the Director or RHM faculty member.
Communication Skills

Graduates will be able to:

  1. Employ the conventions of standard written English.
  2. Select a topic, and develop it for a specific audience and purpose, with respect for diverse perspectives.
  3. Select, organize, and relate ideas and information with coherence, clarity, and unity.

Communication skills are assessed as part of the General Education Program through papers, exams, and projects completed in ENC 1101 Composition I, ENC 1102 Composition II, and HUM 2510 Understanding the Visual and Performing Arts. Communication skills are also assessed in the capstone course.

Critical Thinking Skills

Graduates will be able to:

  1. Select and organize information.
  2. Identify assumptions and underlying relationships.
  3. Synthesize information, and draw reasoned inferences.
  4. Formulate an appropriate problem solving strategy.
  5. Evaluate the feasibility of the strategy.

Critical thinking skills are assessed as part of the General Education Program through papers, exams, and projects completed ENC 1101 Composition I, ENC 1102 Composition II, and HUM 2510 Understanding the Visual and Performing Arts. Critical thinking skills are also assessed in the capstone course.