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Housing and Residence Life - Current Residents

Community Guide

 
 

Florida Gulf Coast University
Office of Housing and Residence Life
2012-2013 Community Guidebook

COMMUNITY – LIVE WHERE YOU LEARN

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Welcome

Dear Resident,

 Living on-campus can be one of the many highlights of your college experience.  The Office of Housing and Residence Life focuses on assisting residents with a successful transition into the FGCU residential, campus, and surrounding local communities. While living on-campus residents will learn to balance individual freedom with community responsibility and to respect and appreciate individual differences.

 The Office of Housing and Residence Life is committed to supporting your community living experience.  This is done by realizing that residents are students first.  Daily decisions and practices are guided by what is best for students.  Services are provided that support students as individuals and as members of the residential community.  Programs and activities focus on education, learning, and the development of the community.

 As a member of the residential community, you have a responsibility to yourself and to the rest of the community.  Students living on-campus are presented with daily opportunities to make choices that impact their health and safety and the safety of those around them.  It is the responsibility of all resident students to make the residence halls and campus a safe and healthy place to live.  Students are encouraged to demonstrate respect for themselves and others as well as to take responsibility for their own actions.

 To make the most of the on-campus living experience, residents are encouraged to get involved.  The Office of Housing and Residence Life offers numerous employment, leadership, social, and volunteer opportunities for students throughout the school year.  Your time in the residence halls is key to your success at FGCU and your university experience. 

Sincerely,

 The Office of Housing and Residence Life Staff

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Vision Statement

The Office of Housing and Residence Life will provide students with an exceptional residential experience.  We will accomplish this by incorporating the guiding principles of the University into out residential communities.  An exceptional residential experience will better prepare students to be successful at the University and in a global community.

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Mission Statement

The Office of Housing and Residence Life provides housing accommodations for a community of learners in the pursuit of an academic degree.  We are committed to offering a seamless transition into a welcoming community that provides the support and resources to inspire academic achievement, student involvement and personal development.

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Core Values
  • Providing contemporary housing options that are environmentally conscious, safe, clean and well-maintained.
  • Employing a talented and well-trained staff who are dedicated to serving prospective and current residents.
  • Managing a responsible student centered business operation that provides efficient and effective services through the use of technology and excellent customer service.
  • Developing a community that is supportive and promotes respect, trust, civility and acceptance for all community members.
  • Providing services that promptly respond to the residents’ needs and concerns.
  • Promoting a holistic living/learning experience that supports personal and academic growth, provides numerous opportunities for social interaction and promotes leadership development.
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Diversity Statement

The Office of Housing and Residence Life at Florida Gulf Coast University recognizes the value in embracing and celebrating individual differences.  As a community of learners, we seek to create an inclusive environment where all students are active participants in shaping the culture of our community.  We accomplish this by:

  • Promoting a set of community standards that encourage an understanding of what it means to live with and learn from others with varying perspectives;
  • Designing a variety of programs and activities that encourage social, cultural, and intellectual engagement; and
  • Committing ourselves to recruiting, hiring, and retaining a diverse staff.
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General Housing Information

Abandoned Property
For information on the abandoned property policy, please reference Section 8.f of the Terms and Conditions of your Housing Agreement. A copy of the agreement can be obtained by contacting the Office of Housing and Residence Life at 239-590-1700 or visiting the website.

Holiday/Intersession Periods
Students are allowed to remain in the residence halls during various University holidays on the conditions of their Housing Agreement. The residence halls will be closed to residents during the time period following the final summer check-out and prior to fall move-in. All policies and procedures remain in effect during holiday/intercession periods (e.g. Quiet Hours, Guests/Visitation.)

Programming 
The Office of Housing and Residence Life provides numerous academic, cultural, educational, social, and recreational programs each semester at no additional cost. Residents have opportunities to meet and interact with peers and learn new skills while having fun.  Residents are encouraged to contribute ideas for programs and activities that they would like to have presented in their residential community.

Recycling
The Office of Housing and Residence Life promotes sustainability by offering recycling centers located in North Lake Village, South Village and in West Lake Village. Be sure to read all instructions before placing materials into the bins. Recycling bins are not to be used as trash receptacles.

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Safety and Security

The University promotes safety throughout the campus community. Safety is a shared responsibility between the University and the students.  The Office of Housing and Residence Life encourages residents to keep their doors and windows locked at all times.  Never prop doors open.  Residents should utilize the peep hole before opening the door to visitors.

Suspicious behavior should be reported to the University Police (239) 590-1900 immediately and residents should never confront a suspicious individual.  The Office of Housing and Residence Life encourages residents to get to know their neighbors in surrounding buildings/halls and to become familiar with people who would normally pass through the residential community.

When on campus during evening or early morning hours, residents are encouraged to walk with a friend, use the shuttle service, or call the University Police for an escort.  There are also Code Blue Poles located in all parking lots, the academic core areas and throughout student housing with the exception of West Lake Village.  Code Blue Poles provide a single-touch button that summons a UPD officer and creates a direct connection to University Police Dispatch.

All doors in University Housing are equipped with a deadbolt that can be engaged from inside or outside the apartment. Residents are encouraged to use the deadbolt, both when inside the apartment and after leaving. 

After Hours Assistance

Resident Assistants (RAs) are on-call every day from 10:00 pm to 8:00 am.  The phone number to contact the on-call RA is posted on the bulletin board located on the first floor of every building in North Lake Village and West Lake Village, as well as in each hallway of South Village.  A Resident Director (RD) or another Office of Housing and Residence Life staff professional is on-call twenty-four hours a day, seven days a week, to assist the RAs and residents. 

Bicycle Permitting

Parking Services provides a free bicycle registration program.  To contact Parking Services, call 239-590-1912.    

Building/Floor Meetings

During the first week of the fall semester every Resident Assistant (RA) will announce a meeting for the residents of each building/hall. Attendance at these meetings is mandatory because information concerning safety and security as well as other important topics will be discussed.  Residents are responsible for the information disseminated at all such meetings.  Residents who have conflicts with scheduled building meetings should inform their RA as soon as they are aware of the conflicts.  RAs may also call building/hall meetings at other times during the year.  

Confidential Records

In compliance with the Family Educational Rights and Privacy Act (FERPA) of 1974, student records, which generally include information concerning personal student information and the student’s individual relationship to the educational institution, are kept confidential. The release of student disciplinary records will be governed by applicable federal and state laws regarding the privacy of education records.  A Release of Student Judicial Information form is available should a student wish to share their conduct records with a third party. Students can contact the Office of Housing and Residence Life at 239-590-1700 or locate the form on the website. 

Elevators

Passenger elevators located within the residential community are provided for use by residents, their guests, and Office of Housing and Residence Life staff members. If trapped in an elevator, sound the alarm and wait for help to arrive before attempting evacuation.  The person trapped in the elevator should remain calm and comply with University and emergency personnel instructions. 

Emergency Notification Systems

  • Pull Cords
    All residents are encouraged to make use of the emergency pull cords located in all North Lake Village apartments whenever they feel unsafe and need the presence of Housing staff and University Police.  

  • Emergency Call Boxes
    The emergency telephones, located in the breezeway of North Lake Village buildings, are wheelchair accessible, include instructions in braille and have a highly visible red push button. A single touch on the push button summons campus officers, allows dispatchers to hear what is going on, pinpoints the exact location of the trouble and allows communication between the person activating the call box and the FGCU Police Dispatcher.

  • Code Blue Poles
    These emergency telephones are mounted on 9-foot steel columns, are wheelchair accessible, include instructions in braille and have a highly visible push button on an illuminated telephone faceplate. A single touch on the push button summons campus officers, allows dispatchers to hear what is going on, pinpoints the exact location of the trouble, and triggers the bright blue police-type strobe light on top of the phone.

    Code Blue Poles are located in all parking lots, Student Housing, and in the Academic Core areas. If you experience an emergency, this is a way to call for assistance. When activated, you are immediately connected with the FGCU Police Department dispatcher.

Personal Property

The University is not responsible for any personal belongings.  Theft or damage to a resident’s property is not the liability of the University.  Residents are encouraged to purchase renter’s insurance.  Residents are also encouraged to participate in Operation Identification.  This program is designed to aid in the recovery of lost or stolen merchandise and is supervised by the University Police Department.  For more information, call University Police at (239) 590-1900 

Smoke Detectors

Smoke detectors are provided in all bedrooms, and common areas for the safety of the residents.  Replacement smoke detector batteries are available through a Resident Assistant (RA). Residents are prohibited from tampering with smoke detectors.  In the event that smoke detectors are found to be have tampered with, residents will be charged and may be referred to Student Conduct. 

Staff Information

The Office of Housing and Residence Life has a full complement of personnel to accomplish our mission and support our students. Staff is comprised in three (3) main areas: Residence Life, Facilities, and Business Operations. For contact information and a staff listing, please visit the Office of Housing and Residence Life website.

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Student Involvement

National Residence Hall Honorary (NRHH) 

The National Residence Hall Honorary (NRHH) is the only nationwide organization and honor society that exclusively recognizes leaders in the residence halls. It is comprised of the top 1% of our residential population. Realizing the value of participation, leaders have contributed vast amounts of their personal time in an effort to make their own college experiences more meaningful for themselves. NRHH exists to honor these leaders. They work hard and all too often go unnoticed without even so much as a thank you. That is the fundamental purpose of an NRHH Chapter. In order to be eligible for induction, students must have and maintain a 3.0 cumulative GPA, must reside on campus and must contribute positively to the overall housing student experience or be leaders among our residential community.  Students interested in becoming a part of NRHH can speak to their RA, Resident Director or any member of NRHH.

Resident Assistant (RA)

Resident Assistants (RAs) are student leaders employed by the University to serve as the primary resource person for residents.  RAs play an important role in assisting residents with a seamless transition into the University community and work to provide opportunities for residents to get involved while living on-campus. RAs serve the residents in a variety of ways. They are friends, administrators, event planners, activity coordinators, mediators, mentors, advisors and policy enforcers, just to name a few.  In addition, RAs will staff the main desk at the Commons in North Lake Village, the Community Center at West Lake Village and South Village residence halls.  Please continue to check the Office of Housing and Residence Life home page for RA recruitment dates. Students interested in becoming an RA should see their RA or RD.

Residential Conduct Council (RCC)

The Residential Conduct Council (RCC) is a panel of residential students who volunteer their time to hear conduct cases for the Office of Housing and Residence Life.  The RCC meets during the week, typically in the evenings and will hear one to six different incidents on any given night.  RCC members are given service hours in exchange for the time they commit to the Council.  Students interested in being a part of the RCC should contact the Coordinator for Residential Student Conduct for an application. 

Resident Housing Association (RHA)

The Resident Housing Association (RHA) is the student government for housing. Each student living on campus pays a fee of $15 each semester that goes into the RHA budget. The students involved with RHA have the ability to collectively decide how the money will be spent to create a better living experience for the students living on campus. RHA has used this money to put on large campus wide events such as Foam Parties, Casino Nights, and Movie nights as well as used the money to make improvements to housing that the students want to see.  Members have an opportunity to develop social, networking, communication, and leadership skills as well as attend and participate in events, conferences, and community service.

To learn more about how to get involved with RHA ask your Resident Assistant or stop by the RHA Office located at Eagles’ Landing 116 in North Lake Village.

Area Councils

Area Councils, a subdivision of the Resident Housing Association, provides opportunities for students to get involved in a variety of leadership positions within the residence halls. There are four executive board positions in each area/building (President, Vice President, Secretary and Treasurer) as well as area/building delegates. All positions are elected at the beginning of the Fall semester and are held for the entire academic year.  Successful candidates must maintain a 2.5 cumulative GPA and must remain in good standing with the University.  Area Councils work to enhance the overall residential experience of students through a wide array of programmatic efforts and represents residential concerns at weekly RHA meetings. Students interested in being a member of their area council should speak to his/her RA or Resident Director.

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Amentities

Cable Television

All living rooms and bedrooms in the residence halls receive the basic cable stations offered in Fort Myers by Comcast at no additional charge.  Residents are responsible for bringing their own television and cable to hook-up to the cable jack.

Grills

The Office of Housing and Residence Life has grills available for resident use around the pool decks of North Lake Village and West Lake Village and near the lake front in North Lake Village and West Lake Village. Malfunctioning grills should be reported to the reception desk. 

Internet Service

Internet service is provided via ethernet ports in all bedrooms within the residential community. West Lake Village residents must submit a maintenance request for internet service issues Wireless internet is available throughout North Lake Village and South Village.  Computer labs are located in Eagles’ Landing in North Lake Village, the West Lake Village Community Center and South Village halls. Residents of North Lake Village and South Village who experience difficulty with internet connectivity should contact the Computing Services Help Desk at (239) 590-1188.  Residents of West Lake Village who experience difficulty with internet connectivity must submit a housing work order. 

Laundry Facilities

Coin-operated laundry rooms are provided throughout the residential community in North Lake Village and within South Village halls. All policies must be upheld while in the laundry facilities.  Individuals who lose money to the laundry machines in North Lake Village should come to the 2nd floor of the Commons to speak with the Office Manager. South Village residents may contact the Program Assistants on the 1st floor of their hall regarding this issue. All apartments in West Lake Village come furnished with their own washer and dryer. West Lake Village residents experiencing issues with their washer/dryer should submit a maintenance request.

Light Bulbs

Submit a maintenance request to have any housing fixture light bulbs replaced.  

Mail/Packages

Resident mailboxes are located at the Commons in North Lake Village, the West Lake Village Community Center and on the first floor of South Village Halls.  Residents are responsible for checking their mailbox on a regular basis.  The Office of Housing and Residence Life is not responsible for any stolen or misplaced mail. Residents may also send stamped envelopes at the reception desks.

Residents who receive packages will receive an e-mail or a package notification slip in his/her mailbox.  Residents may have approximately 21 days to retrieve their package.  After this time period, packages may be returned to sender.

The Office of Housing and Residence Life does not receive United States Postal Service mail on weekends, holidays or dates when the University is closed.  However, deliveries from vendors such as florists and private deliveries are accepted throughout the weekend.     

Pest Control

Residents who discover insect/pest problems should submit a maintenance request. See an RA or Office of Housing and Residence Life staff member for assistance submitting this request.

Pool

Community pools are located in North Lake Village behind the Commons building, in West Lake Village behind the Community Center, and in South Village. Community pools are available for use by all FGCU on-campus residents. All non-resident guests must be accompanied by a resident when using the community pools. All residence hall policies and posted pool rules must be followed when using the pool. 

ADA pool lifts are available for residents and/or patrons who require assistance with entering and exiting residential pools.  Residents and/or patrons who require assistance must provide the area front desk/community center staff with 24-hour notice so that the pool lift(s) may be installed for use.

Trash

Trash compactors are provided for residents throughout North Lake Village.  Residents are responsible for taking their trash to the compactors and placing the trash into the compactor.  Instructions for use are printed on all trash compactors.

 All buildings in South Village have a trash room/trash chute.  Residents must bring their trash to the trash room/trash chute to properly dispose of it. Residents are not permitted to leave trash in the hallways, stairwells, or any other common space in the building

West Lake Village residents are provided a valet service to pick up their trash Monday through Friday.  No loose trash will be collected so all trash must be bagged properly and tied. Leaky bags may not be placed outside.  Only two bags per apartment are permitted. All trash must be in bags (cardboard boxes must be broken down and placed in bags) and placed outside the residents’ front door only between the hours of 7:00 a.m. and 10:00 a.m.  The pick-up service will begin promptly at 10:00 a.m.  If any resident misses the service, it is their responsibility to bring the trash to the compactor or put it out the next morning the service is offered.  In the event these guidelines are not followed, the apartment will receive a warning and any further infractions will result in a $25.00 fine per person.  If the problem persists beyond the fine, the valet service will be terminated for that apartment and responsibility for disposing of the trash will fall on the residents of the apartment.

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Student Conduct Information

A conduct process has been established to address any instance in which a student violates the basic standard of community living by endangering the safety of other students or by violating any of the policies outlined by the Student Code of Conduct.  Policy violations that occur within the residential community are generally addressed and documented by the OHRL staff and/or University Police. University Police officers will address and document policy violations which are then forwarded to the Residential Student Conduct Office. For a detailed explanation of the procedures involved with each step of the conduct process, please refer to section I. of the Code of Conduct.

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Prohibited Conduct Under the Student Code of Conduct

The following are examples of the expectations set forth by the Office of Housing and Residence Life for behavior within the residential community.   The examples may give rise to a charge of violating the Student Code of Conduct. These examples are not exclusive and are provided to illustrate prohibited conduct.  The relevant sections of the Student Code of Conduct are included for reference.

The following actions, including complicity to commit these actions, constitute conduct for which a student, a group of students, or a registered student organization may be subject to disciplinary action, whether such actions are engaged in, on or off University premises.

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- - - a. Alcohol

Within the University residence halls, the following alcohol community standards apply, complementary to those alcohol policies found in section E.11 of the FGCU Code of Conduct:

  1. In a room/apartment shared by residents over and under 21 years of age, it must be clear that the alcohol is being consumed and/or possessed only by the residents who are 21 years of age or older.
  2. Guests of a room/apartment who are 21 years of age or older and visiting a resident who is under the age of 21 may not consume or possess alcohol.  Guests who are 21 years of age or older and are visiting a resident who is 21 years of age or older may consume and/or possess alcohol except when a person(s) under the age of 21 is (are) present in the room/apartment.
  3. The possession and/or consumption of alcohol in any outdoor area including but not limited to lobbies, community spaces, breezeways, pool area, beach front, smoker stations, courtyards, housing/residential buildings, elevators and parking lots is prohibited. For this reason, residents may be asked to pour out contents of unmarked containers (cups, glasses, sports bottles, etc.).
  4. Excessive Consumption: Any incident involving alcohol that results in the need for emergency services to be called to the scene and/or damages to property and/or acts of violence or threats.
  5. Devices and/or games that encourage excessive consumption of alcohol, including but not limited to, kegs, trash cans, beer balls, other large containers containing alcohol, beer funnels, beer bongs, progressive drinking parties, beer pong, flip cup, water pong, card games that promote drinking, etc. are not permitted.

Violation of any community standards listed above will result in a charge under section E.15 of the FGCU Code of Conduct

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- - - b. Appliances

The use of electrical appliances in North Lake Village, Osprey Hall and West Lake Village must adhere to the following guidelines:
• Appliances should require no more than one thousand (1,000) watts. 
• Window AC units are not permitted.
• Extension cords and adapters must contain an in-line fuse or circuit breaker.
• Space heaters and other open heating element appliances (simmering pots, hot plates, etc.) are prohibited.
• Open flame appliances are prohibited.
• Halogen lamps are prohibited.
• Hair dryers, curling irons, and irons should be used with extreme care.
• Personal mini-refrigerators must be plugged directly in to the wall and not in to a surge protector or extension cord. 

The use of electrical appliances in South Village housing, with the exception of Osprey Hall, must adhere to the following guidelines:
• Cooking appliances permitted in South Village housing are small microwaves, mini-refrigerators, and automatic shut-off coffeemakers.
• Appliances including, but not limited to, toasters, toaster ovens, and electric skillets are prohibited. Electric grills such as George Foreman grills are permitted in South Village; however, they may only be used in the kitchen. 
• Appliances should require no more than one thousand (1,000) watts.
• Extension cords and adapters must contain an in-line fuse or circuit breaker.
• Space heaters and other open heating element appliances (simmering pots, hot plates, etc.) are prohibited.
• Open flame appliances are prohibited.
• Halogen lamps are prohibited.
• Hair dryers, curling irons, and irons should be used with extreme care.
• Personal mini-refrigerators must be plugged directly in to the wall and not in to a surge protector or extension cord.

Students who violate any of the community standards in this section will be charged under Section E.15 of the FGCU Code of Conduct.

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- - - c. Bicycles

Bicycles are prohibited from being kept in the breezeways and hallways of the buildings.  The Office of Housing and Residence Life is not responsible for the security of bicycles.  Bicycles may be stored in residents’ rooms, provided their roommate(s) agree and the bicycles are clean before being brought into the room/apartment. 

Parking Services provides a free bicycle registration program.  To contact Parking Services, call 239-590-1912.

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - d. Bonfire Pit

The use of the bonfire pit, located in North Lake Village, is restricted from open use.  Registered Student Organizations wishing to use the bonfire pit must complete a Housing Facilities Reservation Request form available at the front desk of the Commons in North Lake Village. Students or organizations that have a bonfire after being notified of a burn ban will be charged under Section E.16 of the FGCU Code of Conduct.

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - e. Candles/ Incense

Candles and/or incense are not permitted in the residence halls, even for decorative purposes.

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - f. Car Repair

Car repairs, including but not limited to, oil and other fluid changes, engine repair and auto body work are prohibited in and around the residence halls and parking areas. 

Students who violate the community standard in this section will be charged under Section E.16 of the FGCU Code of Conduct pursuant to FGCU Regulation: FGCU-PR8.005

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- - - g. Cleaning

All residents of the room/apartment shall be held accountable for the cleanliness of the room/apartment. If the cleanliness of a room/apartment is not sufficient, the residents will be required to clean the room/apartment immediately, or be subject to cleaning charges.

 Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - h. Community Spaces

All policies and procedures listed in this handbook as well as posted rules and regulations must be followed while in a community space. Policies and procedures pertaining to each community space can be found posted in the respective location (e.g. kitchen, game room, study lounge, laundry room, etc.). Any policy violation occurring in a community space will be charged to all persons present in that community space.

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - i. Decorations/Room Alterations

Decorations are encouraged as long as they do not create health or fire hazards or damage the room. Decorations must adhere to the following standards:

  • Live Christmas trees are prohibited.
  • Dartboards with metal-tip arrows are prohibited. Magnetic, Velcro and plastic darts are allowed.
  • Residents may not wallpaper or paint the rooms/apartments.
  • Decorations may not cover more than 75% of the room wall space.
  • Decorations may not be posted on or hung from the ceiling.
  • Decorations must be 18 inches away from the sprinkler head.
  • All decorations in the common areas of the room/apartment must be approved by all roommates.
  • Decorations may not cover the emergency pull cords, sprinklers, vents, alarm horns or smoke detectors.
  • In North Lake Village, no decorations may be placed on top of the cabinets in the kitchen.
  • Pull-up bars that attach to the door frame are prohibited.
  • Room alterations including, but not limited to, the addition of ceiling fans, track lighting, light dimmers, and/or mounted items are not permitted.
  • No article, sign, poster, decoration or object may be hung or placed on the outside of an apartment/residence hall, or displayed on the inside of an apartment/room so as to be visible from the outside of an apartment/room when the blinds are closed.
  • The installation of additional locking mechanisms to any University doors is prohibited.
  • The possession or presence of empty alcohol containers is prohibited in the private rooms and/or common areas where any resident is under the age of 21, even if the empty container is intended for decoration.  Empty alcohol containers may be stored in the private bedrooms of residents who are 21 years of age or older so long as the containers do not present a health and safety concern.
  • Using double-sided tape, large screws, nails, and some other adhesives will remove paint and damage the walls.

Charges will be assessed for any room alterations or damages. See the Fees & Charges section of this book for specific charges.

Residents are responsible for the condition of their room/apartment/suite.  When damages occur, the charges for the repair of the damages will be assessed to the responsible party.  If the person(s) causing the damage cannot be identified, all residents of the room/apartment/suite will be charged for the damage.  Residents must leave their rooms/apartments/suite in a clean condition when they checkout.  Failure to do so may result in an extra cleaning charge.

See the Fees & Charges section of this book for the cost of damages.

Students who violate the community standards listed in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - j. Doors/Entryways

For your protection and safety, apartment/suite front doors may not be propped and/or left open throughout all University Housing.

Emergency exit doors, corridor entry doors, and exterior doors may not be propped, held open, and/or left open. Emergency exit doors may not be opened unless an emergency exists. Residents are also prohibited from allowing unidentified persons to enter a secure South Village building/wing by having the person(s) follow in behind them after they have opened the door (also see Safety and Security Standards). Side stairwell doors are exit only.

Deadbolts may not be used to prop any doors. Propping the door open with the deadbolt may damage the lock mechanisms. Residents will be held financially responsible should the lock mechanism be damaged due to door propping. See the Fees & Charges section for the lock repair charge.

FGCU and the OHRL is not responsible for lost or stolen items if your door is left open or propped. If the RAs come to an apartment/suite where the door is dead bolted and no one answers, the RAs will close the door.

Students who violate the community standards in this section will be charged under Section E.15 of the FGCU Code of Conduct

Additionally, residents are prohibited from allowing unknown persons to enter behind them when entering secure buildings/areas in residence. Students who violate the above standard will be charged under Section E.9 of the FGCU Code of Conduct

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- - - k. Elevators

In order to keep elevators in safe working condition, the following actions are prohibited:

  • Intentional damage and/or vandalism to the elevators, such as prying elevator doors open, jumping, etc. 
  • Overloading elevators.   

Students who violate the community standards in this section will be charged under Section E.7 of the FGCU Code of Conduct

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- - - l. Emergency Pull Cords

The accidental or false activation of the pull cords is prohibited and may result in a fine and a referral to Student Conduct.

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - m. Fishing

Fishing on the Florida Gulf Coast University campus is restricted to University students and personnel only. Fishing is only permitted within the lake in the area immediately north of university housing (Lake Como), and only along the designated areas.  All persons who fish on FGCU campus will be required to have a valid freshwater fishing license and abide by all state fishing regulations. All fishing on the FGCU campus must be conducted in a catch and release fashion and “Leave No Trace” principles must be utilized. Staff and personnel are also required to obtain a free fishing access card from Outdoor Recreation.

Students who violate the community standard listed in this section will be charged under Section E.16 of the FGCU Code of Conduct through Policy 3.018: Fishing on Campus.  

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- - - n. Furniture

Furniture use must adhere to the following guidelines:

  • Residents are not permitted to remove equipment or furnishings from any room or space in the residential community.
  • Furniture designated for use in bedrooms must remain in the designated bedroom.
  • Beds and other furniture may not be raised off the floor using cinder blocks or by other any other means.
  • Beds may not be lofted, except in a double apartment where beds may be bunked by submitting a maintenance request to have your bed bunked.
  • Removing lawn chairs, tables, chairs, and other furniture found in North Lake Village common spaces (the beachfront, hammocks, The Commons, The Commons Pool, Eagles’ Landing), West Lake Village community spaces, and South Village community spaces is prohibited.

 Students who violate the community standards in this section will be charged under Section E.15 of the FGCU Code of Conduct.

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- - - o. Gas/Fuel Storage

The presence/storage of any gas and/or fuel, including but not limited to, propane tanks for grills/stoves, gasoline, or fuel for lighter refills, is prohibited within the residence halls.

Students who violate any of the community standards listed in this section will be charged under Section E.12 of the FGCU Code of Conduct.

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- - - p. Grills

The use of personal grills (charcoal or propane) is prohibited on University Housing property.  

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct.

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- - - q. Guests/Visitation

A guest is defined as any individual (student or non-student) that is not assigned to live in a particular room/apartment.

North Lake Village and South Village residents are permitted to have a guest(s):

  • Monday – Thursday from 10:00am to 1:00am
  • 10:00am Friday – 1:00am Monday

West Lake Village residents have open visitation.

Guest(s) are permitted under the following restrictions:

  • All roommates agree to the guest(s).
  • There are no more than twelve (12) people present in a suite/apartment at the same time.
  • All Office of Housing and Residence Life policies and procedures are being followed.
  • Guests are not left unattended at any time.
  • Guest(s) may stay for a maximum of six (6) nights per semester.
  • There are no more than four (4) overnight guests per room/apartment at any given time.
  • Cohabitation is not permitted.

Visitation is a privilege within the residential community. In the event that the above conditions are not met, Office of Housing and Residence Life staff members reserve the right to require a guest(s) to leave immediately.

Students who violate the community standards listed in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - r. Keys

Residents are issued keys to their rooms when checking-in to the assigned space.  Upon losing a key and/or ID card, residents should report the loss immediately to the reception desk.  Residents who lose keys will be charged the full amount of materials and labor for a lock change. Once a lock change has been completed, the charge cannot be reversed. Charges vary depending on the type of key lost and the location of the room/apartment. See the Fees & Charges section for a list of specific charges.

Residents may not:

  • Duplicate University keys
  • Alter locks
  • Loan/give their key(s)/access cards to another individual (including, but not limited to, roommates, friends, family, or other students).

Students who violate the community standard listed in this section will be charged under Section E.9 of the FGCU Code of Conduct. 

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- - - s. Lockouts

Office of Housing and Residence Life staff tracks each time a resident is locked out. Lockout numbers are tracked as they accumulate through the entire academic year. Beginning on the third (3rd) lockout, a resident will be charged $25 for that and each subsequent lockout. Residents who do not return spare keys and access cards within the designated time period will be charged for a lock change or replacement of the access card. Excessive lockouts may result in a referral to Student Conduct.

Students who violate any of the community standards listed in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - t. Pets

Animals or pets, other than aquarium fish, are not permitted in student rooms/apartments.  Fish tanks larger than a 20-gallon capacity are not permitted. If prohibited pets are found in a room/apartment, the student will be required to remove the pet within 24 hours and may be referred to Student Conduct. 

Students who violate any of the community standards listed in this section will be charged under Section E.16 of the FGCU Code of Conduct pursuant to FGCU Regulation: FGCU-PR9.003.  

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- - - u. Posting of Materials

The bulletin boards found in the residence halls and in the community spaces of Housing are intended for use by the Office of Housing and Residence Life. Public forums in the form of the free-speech kiosks may be found on the FGCU main campus. Any postings that have not been approved by the Office of Housing and Residence Life will be removed and any student or Registered Student Organization may be referred to Student Conduct.

Students who violate any of the community standards listed in this section will be charged under Section E.16 of the FGCU Code of Conduct pursuant to FGCU Policy 4.007.  

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- - - v. Quiet Hours/Courtesy Hours

During quiet hours, volume and noise should be limited to a level that could not possibly disturb the nearest neighbors’ attempts to study or sleep.

Quiet hours are as follows:

Sunday through Thursday:  
10:00 p.m. – 10:00 a.m.
Friday and Saturday:  
Midnight (12:00am) – Noon (12:00pm)

Special interest halls (e.g. Wellness, Honors, etc.) may have more restrictive quiet hours.

The primary responsibility for the enforcement of quiet hours lies with the resident(s).  If conflicts arise that the resident(s) themselves cannot reconcile or if the offending noise is coming from another building or room/apartment, the resident(s) may call on the building staff to address the situation.  Residents are expected to comply when a reasonable request is made to lower volumes or noise levels. Resident Assistants (RAs) will address any noise issues they encounter during their day-to-day activities.

Courtesy Hours:
Courtesy hours are in effect throughout the residential community twenty-four (24) hours a day.  This means that although quiet hours may not be in effect, residents are expected to maintain reasonable volume levels at all times, including, but not limited to, conversations in stairwells/hallways, slamming doors, and stereo volume. 

There will be 24-hour quiet hours during finals week each semester. Quiet hours are enforced at all times, including holidays, breaks, and intersession periods.

Students who violate any of the community standards listed in this section will be charged under Section E.15 of the FGCU Code of Conduct.

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- - - w. Room Use

Residents are not permitted to assign, sublease or allow the use of the assigned space to another person and/or guest(s). Residents may not use their rooms/apartments as a place of business, nor may a student conduct any business within a housing facility. Residents are assigned a specific room for their use.  Entering and/or using a vacant room for personal use may result in disciplinary actions, including but not limited to, restitution at a rate of $100 per day. This includes occupying both sides of a room in a Standard Double Room without written permission of the Office of Housing and Residence Life. West Lake Village residents may re-lease their room for the summer semester with approval from the Office of Housing and Residence Life.

Students who violate any of the community standards listed in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - x. Safety and Security Standards

The University promotes safety throughout the campus community; however, safety is a shared responsibility between the University and the students.  In order to promote the safety and security of building occupants, the following behaviors are prohibited:

  • Tampering or playing with fire extinguishers, sprinkler heads, exit lights, emergency lights or other emergency equipment.
  • Tampering with and/or disabling smoke detectors.  Residents who have tampered with or disabled their smoke detector will receive a $100 fine for the first offense and will be brought through the conduct process for all additional violations.
  • Hanging items from sprinkler heads and/or smoke detectors.
  • Tampering with or covering security cameras.
  • Tampering with or pulling a fire alarm under false pretenses.
  • Removing or damaging fire/evacuation maps/instructions from the back of the doors.
  • Obstructing hallways, stairwells, elevators and/or sidewalks with furniture, debris and other materials.  

 Students who violate any of the community standards listed above will be charged under Section E.4 of the FGCU Code of Conduct

  • Tampering with room/apartment circuit breakers.
  • Leaving food cooking unattended.
  • Refusing or failing to vacate a building during an alarm.

Students who violate any of the community standards listed above will be charged under Section E.15 of the FGCU Code of Conduct. 

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- - - y. Satellite Dishes

Satellite dishes are prohibited.

 Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct

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- - - z. Smoking

Designated smoking areas are the outdoor smoking areas indicated by benches and cigarette disposal boxes.  Any University staff member or student can request that any individual adhere to the smoking policy.  Smoking outside of the designated smoking areas may result in a fine and a referral to Student Conduct. Cigarette butts must be properly disposed of in the appropriate receptacles. Any individual using the smoking area is required to leave the smoking area free of product residue and packaging which includes disposing of the residue and packaging in a trash receptacle.

Due to fire safety concerns, the use or possession of a hookah is prohibited in the residence halls.

Students who violate any of the community standards listed in this section will be charged under Section E.16 of the FGCU Code of Conduct pursuant to FGCU Regulation: FGCU-PR9.007.  

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- - - aa. Storage

 

The Office of Housing and Residence Life does not provide storage for residents in or around the buildings and/or parking lots.  This includes, but is not limited to, trailers, boats, jet skis, lawn furniture, etc.

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct.

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- - - bb. Trash

Trash must be disposed of in the designated trash compactors located throughout North Lake Village and in designated trash chutes within South Village. Trash may not be left in breezeways/hallways, in common areas, under/in stairwells, in vending areas, or outside of the building or compactors. Compactor operating instructions are located on the door of each compactor. West Lake Village residents must place their trash, properly bagged, outside for pickup during the designated date and time for trash pickup. Any trash that needs to be disposed of outside of this pickup date and time must be taken to a compactor. Malfunctioning or full compactors should be reported to the respective reception desk or to the RA on-call. Until repairs can be made, trash should be disposed of at another compactor. Residents who leave trash outside of designated areas will be subject to a fine and referral to Student Conduct.

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct.

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- - - cc. Video/DVD Viewing

Due to restrictions outlined in copyright law, the showing of copyrighted materials for entertainment (i.e., motion picture or other audiovisual work) is not permitted in public areas within the residential community. Even in those instances in which only on-campus residents are permitted to participate, viewing of copyrighted materials in public areas for entertainment is prohibited. Exceptions to this policy are those instances in which a license is obtained from an appropriate vendor (i.e., Swank Motion Pictures, Inc.).

 Residents are permitted to view copyrighted materials in rooms/apartments/suites presuming that the viewing is not open to the general public and the number of individuals in the unit at any given time does not exceed safety standards.

 Permission to use copyrighted materials for educational programming may be obtained from the owner of the copyright; written evidence of this approval must be made available to the Associate Director for Residence Life prior to posting of advertisement for the event.

 Students who violate any of the community standards listed in this section will be charged under Section E.18 of the FGCU Code of Conduct pursuant to Title 17 of Federal Copyright Law

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- - - dd. Visitation

Please see Guest/Visitation community standard.

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- - - ee. Waterbeds

Waterbeds are prohibited.

Students who violate the community standard in this section will be charged under Section E.15 of the FGCU Code of Conduct.

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- - - ff. Wildlife

Feeding, harassing, injuring, killing, collecting, or otherwise disturbing wildlife (deceased or living) is prohibited.

Students who violate the community standard in this section will be charged under Section E.16 of the FGCU Code of Conduct pursuant to FGCU Regulation: FGCU-PR9.003

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- - - gg. Windows

Residents are encouraged to keep apartment windows closed and locked.  Residents who open their windows while running the air conditioner may be assessed the cost to repair the A/C should damages occur.  Blocking access to windows is also prohibited. Hurricane screens on the exterior of the windows must remain latched and secured at all times. Screens may not be propped open at any time. The entry in to or exit out of a building or room through a window is prohibited.

Students who violate the community standard listed in this section will be charged under Section E.15 of the FGCU Code of Conduct.

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- - - hh. Wireless Internet Routers

Students who violate any of the community standards listed in this section will be charged under Section E.16 of the FGCU Code of Conduct. Pursuant to Policy 3.022: Technology Acceptable Use Policy and Procedure and as per the University ResNet Acceptable Use Policy, personal wireless access points (wireless internet routers) are not permitted to be connected to the FGCU network in North Lake Village and South Village.

Administrative Procedures

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Apartment or Room Changes

Residents wishing to make apartment or room changes should complete the proper request forms at the housing administrative office located on the second floor of the Commons or the West Lake Village Community Center.  Changing rooms without written authorization constitutes an improper check-out and may result in a referral to Student Conduct and/or an improper transfer fee, and/or relocation back to the original room. For more information, reference Section 10 of the Florida Gulf Coast University Housing Agreement.

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Complaints

Residents who have problems should bring their concerns to their Resident Assistant (RA).  The RA may then refer the resident to the Resident Director (RD).  In situations where residents feel uncomfortable approaching their RA, they may bring their concerns directly to the RD.

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Lockouts

If a resident is locked out of his/her room/apartment/suite and/or bedroom, the resident should proceed to their reception desk.  If the lockout occurs after the desk closes, the resident should call the Resident Assistant (RA) on-call for their designated area. The RA on-call number can be found on the bulletin board located on the first floor breezeway of every building in North Lake Village and West Lake Village or in each hallway in South Village. Residents will be asked to present an ID or asked to verify information to confirm his/her identity. Residents receive two lock-outs at no charge per academic year. A fee of $25 will be assessed on the third lockout and each subsequent lockout.

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Lost Keys

Lost keys should be reported to your reception desk immediately. Residents will be charged the full amount of materials and labor for a lock change. Once a lock change has been completed, the charge cannot be reversed. Lock change charges are located in the Fees & Charges section of this book.

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Room Entry

The University appreciates the resident’s desire for privacy, particularly in the context of university community-style living, and will do all it can to protect this privacy. However, it is occasionally necessary for the University to exercise its contractual right to room entry. An Office of Housing and Residence Life staff member may enter a resident’s room/apartment under the following conditions:

  • At the invitation of the resident;
  • To provide maintenance (which includes preventive maintenance);
  • If there is reason to believe that a violation of University policies and/or regulations exists;
  • If an emergency exists or is believed to exist;
  • For scheduled health and safety inspections (The building/floor Resident Assistant (RA) will enter each room with a Resident Director or Residence Life Team Assistant to conduct a visual scan for unsafe living conditions during the first seven days of September, November, February and April);
  • To conduct a unit inspections and/or;
  • To conduct a wellness check.

When a Housing staff member enters a room/apartment the following procedure will be followed:

  1. The staff member will knock on the door.
  2.  Following the knock, the staff member will wait a time of sufficient duration to provide the occupant(s) ample opportunity to open the door.
  3. If a resident does not answer the door, the staff member will key into the room/apartment and announce themselves.
  4. If a resident is not home, documentation will be left noting why the room/apartment was entered.

Certain maintenance functions are contracted to outside companies.  Individuals who provide services to the University for such contractual services are considered the same as University personnel.

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Room Searches

Office of Housing and Residence Life staff are permitted to search a student’s apartment/room under the following conditions:

  • A clear indication that the established conduct, standard of health, or safety regulations are being violated, 
  • An emergency situation exists that requires the search of a room for a particular item, and/or persons;
  • There is evidence of the use, possession, or sale of illegal drugs. In this instance, an apartment will be searched if one or more of the following conditions exists:
    • A staff member observes the contraband or smells the odor of what he/she believes is a drug.
    • An individual informs a member of the Office of Housing and Residence Life staff that he/she has observed the use, possession, or sale of illegal drugs or paraphernalia or misuse of any legal drug or other legal substance. In such case, the individual will be thoroughly questioned and a judgment shall be made regarding his/her credibility. A room search will take place if the individual appears to be credible, a written statement has been obtained and the individual invites the staff members to enter his/her room/apartment for purposes of a search. The individual shall be warned that knowingly providing false information is a violation of Office of Housing and Residence Life policies and regulations and the FGCU Student Code of Conduct.

In a situation that falls under the above criteria for a room search, the following procedures will be followed:

  1. All room searches by Office of Housing and Residence Life staff will be cleared with the Director of Housing and Residence Life or his/her designee, unless an emergency precludes such a delay.
  2. Every search will be conducted as soon as is reasonably possible after the information or report is received.
  3. There will be at least two Office of Housing and Residence Life staff members present, at least one of whom will be a full time Office of Housing and Residence Life administrator.
  4. The University Police will be notified and will be present for the purpose of ensuring the safety of all parties involved and to receive and/or test contraband.
  5. Office of Housing and Residence Life staff members will knock on the door. Following the knock, the staff member(s) will wait a sufficient duration to provide the occupant(s) ample opportunity to open the door. If a resident does not answer the door, the staff member(s) will key into the apartment and announce themselves.
  6. Before any search begins, room occupants who are present will be notified of the reason for the search and will be afforded an opportunity to voluntarily produce the items or materials sought. 
  7. The student may be present during the search provided he/she does not attempt to inhibit the search.  If the student is not present, a determination will be made as to whether there is an immediate need to search the room. If the student is not present they may be notified via phone, however the search may commence without notification. If an item is confiscated and turned over to University Police, the student will be left a notice by the Office of Housing and Residence Life staff notifying them of the search and any items confiscated.
  8. The room will be searched in an orderly manner and all information will be documented.  All items in the room, including those belonging to guests, will be searched.
  9. During the course of a search, if the staff member(s) discover potentially dangerous substances, amounts of illegal substances larger than for personal use, or indications of larger illegal activity, University Police will be informed and may initiate their own investigation.
  10. All information obtained from the search will be turned over to the Office of Student Conduct or designee for appropriate action.  An independent decision will be made by the Director of the Office of Housing and Residence Life or his/her designee on a case by case basis as to whether to provide the University Police with the name of the resident accused of possessing, using or selling illegal drugs, misusing any legal drug or other legal substance, and whether the Director of the Office of Housing and Residence Life or his/her designee will request the University Police to criminally prosecute the resident.

During the search process, failure to comply with any reasonable request by a University Official may result in further disciplinary action. Reasonable requests shall include emptying of pockets, clothing, purses, etc.

Non-University Personnel entry/search (for purposes of law enforcement)

All entries and searches by non-University staff will be coordinated with the University Police. The Director of the Office of Housing and Residence Life or designee will usually accompany such outside personnel as an observer.

Emergency Procedures & Inclement Weather Information

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Emergency Contacts

In the event of a medical emergency, call 911; for other emergencies, dial (239) 590-1911. To contact the University Police Department for non-emergencies, call (239) 590-1900

  • When making an emergency call, give a clear description of the problem, your location (including building, room/apartment number and room) and your name. 
  • Immediately following this call, please contact the area/building reception desk so that on-site assistance can be initiated by the Office of Housing and Residence Life.

All of this information can be found on the interior side of the entry door to your apartment/suite.

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Bomb Threats

If a bomb threat is received, the resident should:

  1.    Note the exact time of the call.
  2.    Write down as accurately as possible all statements made by the caller.
  3.    Listen to the voice to determine the caller’s sex, age, accent, and distinguishing features of the voice.
  4.    Listen for background noises.
  5.   Note alleged location of the device.
  6.   Immediately notify the local authorities by dialing 911 and contact the building/area reception desk.

In the event of a bomb threat requiring evacuation of the building, residents will be alerted by law enforcement, emergency management personnel, and/or Office of Housing and Residence Life staff members. 

A bomb threat, even one made as a prank, is a violation of federal, state and local laws.

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Emergency Evacuations and Drills

In the event of an actual emergency (e.g. fire, tornado, etc.) or a periodic emergency drill, immediate compliance with directives given by the staff is required.

All drills are timed and must be repeated if completion time does not meet safety standards.  It is of the utmost importance that anyone in a room/apartment/suite responds promptly in an emergency situation for the safety of that individual and for the safety of all.  This same compliance is expected of guests.

Failure to comply during drills or emergencies may result in disciplinary action.

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Fire Evacuation Procedures

All residents are required to follow the fire and safety regulations listed below.

A.   Periodic fire drills may be required to ensure that residents know what to do in the event of a fire. Residents should be familiar with the fire instructions.  All residents and visitors are required to evacuate the building when the building fire alarm is sounded. 

B.    In the event the fire alarm sounds:

  1. All occupants are required to leave the building at once using the nearest stairway exit.  Never use an elevator during a drill or actual fire.
  2. Depart the room/apartment/suite immediately, but dress in preparation for exiting weather (shoes, coat, etc.).
  3. If you are away from your room when the fire alarm sounds, do not return to your room.
  4. Do not return to the building until given the all-clear signal by an Office of Housing and Residence Life staff member.

C.    In the event of a fire:

  1.  Activate the fire alarm by pulling an alarm pull-station.
  2. Contain the fire, if possible, by closing the door.
  3. Leave the building via the stairwell.  Do not use an elevator.  Close the room and apartment doors behind you.  Remain calm at all times.
  4. Notify the reception desk or an RA immediately.
  5. No matter how small the fire, and even if it is already extinguished, report it to the Commons, West Lake Village Community Center, South Village reception desk, or an RA immediately.
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Hurricane Evacuation Procedures/Policy

Residents must evacuate if they are requested to do so.  Residents must follow the instructions indicated by University officials and emergency personnel.

Once a determination is made by the President of Florida Gulf Coast University along with emergency management officials for the surrounding area to prepare for a hurricane or other severe weather and evacuate, the following will happen:

The Office of Housing and Residence Life will communicate with residents via e-mail and posted flyers.  Resident Assistants (RAs) will contact each resident to determine the resident’s evacuation plans (on or off campus). 

If a resident plans to leave campus, the resident must notify his/her RA prior to his/her departure.  

  • Residents whose permanent address (parents, family, etc.) is within a stated radius, as determined by the Director of the Office of Housing and Residence Life and the Vice President for Student Affairs , must evacuate off campus
  • Residents whose permanent address (parents, family, etc.) is outside of the stated radius, as determined by the Director of the Office of Housing and Residence Life and the Vice President for Student Affairs, and do not have an alternate off campus evacuation location will evacuate to Alico Arena as the designated hurricane shelter for the student residents of Florida Gulf Coast University.
  • Residents should dispose of all perishables (especially items in the refrigerator and freezer), secure their rooms/apartments, and prepare for potential power outages.

The residential students remaining at Florida Gulf Coast University will be instructed to do the following: 

  •  
    • Dispose of all perishables (especially items in the refrigerator and freezer), secure their rooms/apartments/suites, and prepare for potential power outages.
    • Pack a small bag with pillow, blanket, sleeping bag, medication, a few changes of clothes, necessary toiletries and a few personal items along with identification to be ready to bring to the shelter.
    • Work with other residential students and work with the Resident Assistants along with other University officials in preparing for the evacuation.
    • Remain in the apartments/rooms/suites until the word is given to evacuate to the shelter.

All Housing Essential Personnel, University Police Officers and other University officials will evacuate resident students to the shelter and prepare the shelter for the hurricane and/or severe weather. 

Once an evacuation order is issued, residents will not be permitted to return to their rooms/apartments for any reason until the all-clear is given. The staff and resident students will remain in the shelter until University Police notify the staff it is safe for residential students to return to their rooms/apartments/suites.

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Hurricane Watch

A hurricane watch signifies that there is a probability that a hurricane may approach the southwest Florida area.  The National Weather Service will issue a hurricane watch for a specific time period and geographic area.  Residents should monitor television and radio weather bulletins for details and changes in weather conditions.  Residents are encouraged to make necessary preparations and plans in the event that they are asked to evacuate.

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Hurricane Warning

A hurricane warning is issued when a hurricane is projected by the National Weather Service to impact this regional area.  The President of FGCU will determine if the University is to be closed.  When a warning is issued, residents will be provided instructions regarding securing and evacuating on-campus residence halls.  Residents must comply with all reasonable requests made by University officials or emergency personnel. Students should check their Eaglemail and/or the University website for details about the situation.

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Tornado Evacuation Procedures/Policy

The National Weather Service issues two types of tornado alerts: tornado watch and tornado warning.  Residents should be familiar with this distinction because it dictates which course of action to follow.  Residents should evacuate if they are requested to do so.  Residents must comply with all reasonable requests made by University officials or emergency personnel.

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Tornado Watch

A tornado watch signifies that atmospheric conditions are such that a tornado may develop.  The National Weather Service will issue a tornado watch for a specific time period and geographic area.  Residents should monitor television and radio weather bulletins to listen for details and changes in weather conditions.

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Tornado Warning

A tornado warning is issued when a tornado has been sighted in the immediate area. 

In the event of a tornado warning:

  1. Close room and apartment doors.
  2. Do not remain in any area that has glass windows.
  3. Cooperate fully with all staff members.
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Weather Conditions and Reports

During severe weather watches and warnings, residents should be prepared to take proper precautions.  Windows should be closed during thunderstorms and battery operated lights should be kept close at hand in case of a power failure. Residents must be prepared to evacuate to the safe areas of their buildings when tornados and/or severe weather conditions are likely.

Fees & Charges

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Fees for Services not Covered by Room Fees
Contract Cancellation Refer to terms and conditions
Deep clean entire apartment $400.00
Extra cleaning per hour (1/2 hour minimum charge) $50.00
Improper Check-out $150.00
Late Payment $100.00
Maintenance Labor per hour (1 hour minimum) $48.00
Panic Alarm $25.00, $75.00, $250.00**
Improper Room Change/Transfer Refer to terms and conditions
Smoking Violation $25.00
Trash Violation $50.00, $100.00, $250.00**

*All fees are subject to change due to increases in materials or administrative costs.

**The charges are in order of first, second, and third offenses. Offenses after the third are assessed at the same third offense level, and the student(s) may be referred to Student Conduct.

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Damage/Cleaning/Additional Maintenance Fees
Air conditioning  
Paint air conditioner vent cover $30.00
Replace broken thermostat $100.00
Replace air handler access door $110.00
   
Bathroom Items  
Replace medicine cabinet $55.00
Replace shower curtain rod $30.00
Replace shower head $25.00
Replace soap dish $110.00
Replace toilet $200.00
Replace toilet paper holder $30.00
Replace towel rack $30.00
Replace toilet seat $35.00
Replace toilet tank $65.00
Replace cover for light/fan fixture $10.00
Replace complete light and fan fixture $100.00
   
Carpet/Floors  
Clean tile floors (strip and wax) $85.00
Replace NLV bedroom carpet (single bedroom) $376.00
Replace NLV bedroom carpet (double bedroom) $519.00
Replace hallway carpet $382.00
Replace NLV living room carpet (single) $376.00
Replace NLV living room carpet (double) $393.00
Replace WLV living room & front foyer $610.00
Replace WLV dining room $315.00
Replace WLV bedroom 1 & closet $620.00
Replace WLV bedrooms 2, 3, 4, short hall and closet $535.00 (each)
Replace WLV long hallway $305.00
   
Shampoo NLV & WLV bedroom carpet (single) $85.00
Shampoo NLV bedroom carpet (double) $95.00
Shampoo NLV & WLV hallway carpet $80.00
Shampoo NLV & WLV living room carpet (single) $85.00
Shampoo NLV living room carpet (double) $95.00
Shampoo NLV whole 2 bedroom apartment $110.00
Shampoo NLV whole 4 bedroom apartment $115.00
Replace cove base (5ft or less) $58.00
Replace cove base (5ft to 10ft) $68.00
Replace cove base (10ft or more) Labor and Materials
   
Doors  
Repair interior door $25.00
Replace bedroom door $225.00
Replace broken closet door (mirror, sliding) $245.00
Replace door handle $65.00
Replace door stop $12.50
Replace peephole $40.00
   
Fire Equipment  
Replace Smoke Detector $25.00
Replace Fire Extinguisher $50.00
Replace Evacuation Map/Instructions $50.00
   
Furniture  
Clean armchair/loveseat $75.00
Clean mattress $75.00
Clean sofa $75.00
Move furniture (within apartment) $30.00
Replace armchair $398.00
Replace bed frame (metal spring) $75.00
Replace bed frame (wooden) $80.00
Replace bed pegs $75.00
Replace desk chair $114.00
Replace desk/dresser top $160.00
Replace desk/dresser handle $3.00
Replace keyboard tray (desk) $45.00
Replace legs on sofa/armchairs (each) $10.00
Replace loveseat $492.00
Replace chairs (Osprey) $375.00 (each)
Replace mattress $125.00
Replace sofa $605.00
Replace sofa/chair/loveseat cushion $50.00
   
Kitchen Items/Appliances  
Clean marker off of refrigerator $75.00
Replace dairy compartment cover in refrigerator $35.00
Replace dishwasher $300.00
Replace garbage disposal $85.00
Replace glass shelf in refrigerator $85.00
Replace kitchen counter top (per section) $395.00
Replace microwave (countertop model) $65.00
Replace microwave (Over the counter model) $225.00
Replace microwave dish $50.00
Replace oven $550.00
Replace oven/stove drip pan (6”) $6.50
Replace oven/stove drip pan (8”) $7.50
Replace oven hood (complete unit) $50.00
Replace oven hood exhaust fan motor $20.00
Replace oven hood grate $5.00
Replace refrigerator $500.00
Replace vegetable drawer in refrigerator $60.00
   
Lights  
Re-secure wall/ceiling light fixture $7.50
Replace wall/ceiling light fixture $17.50
Replace missing compact fluorescent bulb $10.00
   
Locks/Keys/Access Cards  
Lost/Not returned temporary access card (per card) $10.00
Re-key 2-bedroom apartment $60.00
Re-key 4-bedroom apartment $100.00
Re-key 3-bedroom suite in South Village $100.00
Re-key 2-bedroom suite in South Village $80.00
Re-key single suite in South Village $40.00
Re-key 4-bedroom apt. in West Lake Village $120.00
Re-key 3-bedroom apt. in West Lake Village $100.00
Re-key mailbox $10.00
Replace Lever 9 K $85.00
Replace lock face plate $20.00
Replace lock card reader $100.00
Replace lock Basis G magnetic stripe $656.00
Replace lock magnetic stripe $125.00
Replace Mortis Lock (electronic) $300.00
Replace Mortis Lock (mechanical) $40.00
Replace Tubular/Cylindrical Lock $249.00
   
Miscellaneous  
Remove items left in apartment per hour (1 hour minimum) $50.00
Ceiling tiles $25.00
Replace outlet cover $3.00
Replace switch cover $3.00
Removal of adhesive tape from walls and doors $48.00
Replace apartment number sign $25.00
Replace electrical outlet $25.00
Replace/Repair internet outlet $25.00
Replace/Repair phone outlet $25.00
Replace/Repair Cisco wireless access point $450.00
Program a television for resident(s) $50.00
   
Patch/Paint Work  
Paint bedroom door $30.00
Paint ceiling $50.00
Paint ceiling (touch-up) $27.50
Paint closet interior $30.00
Paint door frame $25.00
Paint front door (exterior) $50.50
Paint front door (interior) $35.00
Paint wall $50.00
Patch and Paint small hole $105.00
Patch and paint medium hole $125.00
Patch and paint large hole   $145.00
Remove Nails, patch holes (small area) $27.50
Wall touch up paint (light) $27.50
   
Windows/Blinds  
Remove valances/curtains and/or rods $10.00
Replace blinds (per set) $35.00
Replace blind wand $10.00
Replace broken window (lower sash) $175.00
Replace broken window (upper sash) $275.00
Replace window screen $25.00
Replace window sill

$170.00

All other charges to replace missing or damaged items not listed above will be the cost of the item plus labor and administrative charges. Damages caused by residents that require the use of a sub-contractor will result in charges to the resident equal to the vendor’s total invoice as well as overhead costs associated with the repair.

*All fees are subject to change due to increases in materials or administrative costs.

Important Phone Numbers

[ open ]
Office of Housing and Residence Life
Office of Housing and Residence Life Central Office (239) 590-1700
Commons Reception Desk (239) 590-1799
Everglades Reception Desk (239) 590-1711
Biscayne Reception Desk (239) 590-1744
Palmetto Reception Desk (239) 590-1719
Osprey Reception Desk (239) 590-1833
WLV Community Center Reception Desk (239) 590-1712
Housing Administrative Office (239) 590-1700
Resident Assistant On-Call See respective area front desk

 

[ open ]
University Police
University Police (emergency) (239) 590-1911
University Police (non-emergency) (239) 590-1900
[ open ]
Other Campus Resources
Adaptive Services (239) 590-7956
Alico Arena Box Office  (239) 590-7145
Aquatics Center (239) 590-7700
Bookstore (239) 590-1150
Campus Recreation (239) 590-7935
Campus Reservations (239) 590-1091
Career Development Services (239) 590-7946
Cashier’s Office (239) 590-1213
Center for Academic Achievement (tutoring)  (239) 590-7906
Computing Services  (239) 590-1188
Counseling and Psychological Services (239) 590-7950
Dean of Students’ Office (239) 590-7900
Dining Services (239) 590-1160
Financial Aid and Scholarships (239) 590-7920
First Year Advising (239) 590-7875
IT Helpdesk (239) 590-7100
Library (239) 590-7610
International Services (239) 590-7925
Multicultural Student Services (239) 590-7991
Office of Outreach Programs (239) 590-7834
Parking Services (239) 590-1912
Prevention and Wellness

(239) 590-7733

Registration and Records (239) 590-7980
Service Learning (239) 590-7015
Student Government (239) 590-7948
Student Health Services (Clinic) (239) 590-7966
Student Involvement

(239) 590-7739

Testing Center (239) 590-7955
University Operator

(239) 590-1000