Institute of Government
8695 College Parkway
Ft. Myers, FL 33919
Phone: (239) 425-3271
Fax: (239) 425-3260
Come learn the basics of business writing, including the application of grammar & punctuation rules to gain greater reader understanding. You will take an in-depth look at the importance of clear communications with business correspondence. You will learn up-to-date formats and current, latest trends of letters, memos, and e-mail. The course is designed for those who: (1) are new to the business world: (2) wish a refresher course in grammar and punctuation, or (3) have English as a second language. In-class “live” business-related exercises will ensure participants receive relevant training that will help them with their business writing.
This seminar is for anyone who needs to communicate in writing and would like to do it as simply and effectively as possible. You will learn basics of business writing including: how to organize, how to effectively use words and different types of documents, and how to get your message through clearly and concisely. Beyond basics you¡¦ll learn how to convey the right tone, how to get what you need from your reader, and how to use visual tools in correspondence. You will leave this session with tools you can use immediately to improve your performance.
Would you like to learn how to write meeting minutes more quickly and not lose accuracy? If you said yes, then you will want to attend our Creating Quick Notes two day course.
The Creating Quick Notes course has been specifically designed to help you improve your note taking speed and accuracy through the use of 12 proven speed writing techniques. In addition to these techniques, topics covered also include:
E-mail is great; it’s vital to business communications. But it’s often misused, and readers complain about incomprehensible messages full of grammar mistakes. You’ll learn how to structure your e-mail for greater reader understanding and compliance. You’ll learn how to avoid the many pitfalls of improper use of e-mail that have sent many users to court, and even to jail. And you’ll learn the importance of following the rules of “Netiquette” on the Internet.
Most of us haven’t reviewed our English grammar since school days yet there have been many changes in acceptable usage since then. By taking this workshop, you can increase your self-confidence about current guidelines for correct punctuation, capitalization, usage, format, and spelling. You’ll learn how to avoid embarrassing mistakes, and project a credible, professional image.
This seminar is designed to improve your business writing skills to better meet the needs of your customers, vendors, and internal clients. Whether you’re a seasoned professional or just starting out, the seminar offers an up-to-date look at what’s happening in the world of business correspondence. You will get new ideas on improving the organization of your letters and memos and learn how to better tailor your correspondence to your reader
If you’re responsible for writing and publishing one or more newsletters for your organization, this seminar is for you. The course is designed to help you plan, write, edit, and publish newsletters, whether they’re formal or informal; printed hard-copy or distributed on the Internet. You’ll be using the same techniques newspaper reporters use to write both hard and soft news. You’ll receive tips on using photography in your articles, as well as ideas for making your newsletter attractive, readable, and understandable – the first time it’s read. [b]Note:[-b] This class will not cover the technical aspects of electronic newsletter publishing. We will take you to the point where you can send your newsletter to your printer or to the Internet/Intranet. It is assumed that participants are competent composing in MS Word.
If you’re responsible for preparing clear, concise instructions that your readers will follow, this seminar is for you. Whether you’re preparing a full-fledged policies and procedures manual, or simply a one-page sheet of directions, the material you prepare should be understood by your readers their first time through! The primary goal of this seminar is to show you how to plan, write, edit, and publish successful manuals, guidelines, directives, policies and procedures. You’ll receive a large resource manual with sample pages from manuals of many organizations. Class participation will center on real-life examples from your own organizations.
Minutes are no longer designed to educate those who did not attend a meeting on nuances of discussions. The focus of minutes is to report who did what. The course starts by equipping participants with timesaving techniques for capturing the right type and amount of information at meetings. It then provides practical tools to produce minutes that are useful, high-impact, concise, and professional. Throughout the training, participants apply the tools and techniques to their own meeting minutes so they can see the transformation take place.