Here are a few general tips to help keep your email communication more secure:

1. Do not send your personal information such as passwords, social security number, bank account numbers, etc. over email. Legitimate emails will never ask you for such information

2. Beware of phishing emails. Such emails will claim that your account has been suspended will ask you to click on a website or provide your username and password. Phishing emails may also contain “sent on behalf of FGCU” or “sent on behalf of helpdesk”. Please click on the links below to identify spam and for some useful tips
          http://admin.fgcu.edu/compservices/support/phishing.html 
          http://www.us-cert.gov/cas/tips/
          http://www.microsoft.com/security/online-privacy/phishing-faq.aspx

3. Use secure email settings. Use Plain Text instead of HTML format. Install anti-spyware with email security, and keep it up to date 

4. Always scan files attached to the email before opening them. Verify the sender and do not open attachments sent from an unknown or suspicious source

5. Never respond or forward unsolicited, junk or chain mails. Such emails, called spam, may contain malware that may infect your computer. You can report SPAM to Google at 
          https://www.google.com/webmasters/tools/spamreport?hl=en

6. Do not access your email accounts from public networks. Such networks could be unsecure and allow others to capture and read your emails  PLEASE NOTE: No department at FGCU will EVER ask you for your username and password in person or through e-mail. If you receive an e-mail requesting your EagleMail or FGCU email password, DO NOT respond. Delete the e-mail immediately. If you receive a questionable email, please contact the Help Desk at 239-590-1188.