Simply click the link below and fill in the required information:

Activate Eagle Account

These folders are intended to be used for any purpose that would exceed 4 months in duration and require access by members of differing departments.   To request a folder click the the link below and fill in the required information:

Request Cross-Department Folder

 

Each Department on campus has Authorized Account Requesters.  These users can request access for shared folders on our network.  To find your Departments AAR see the link below:

Authorized Account Requester

To gain access to a shared mailbox simply contact the Point of Contact (POC) for that shared mailbox and have them submit a ticket to the Help Desk (590-1188).

Every FGCU Faculty/Staff user can manage their SPAM settings through the following website:

FGCU SPAM Access

Remember your spam settings will contain a different password than your FGCU Domain account.  From the site above you can set a password.  Once logged in, you can select which emails should be labeled as SPAM.

You'll want to go to your email account sync settings on your device.   Settings vary depending on manufacturer.  Below are the general settings on linking your device to your FGCU Email account.

Exchange Server Settings:

Http://webmail.fgcu.edu

Domain\username:  YourUsername@fgcu.edu

Password:  Your Password

If you need further help with your device please contact the Help Desk at 239-590-1188.

You can access your Faculty/Staff email from any web browser by going to http://webmail.fgcu.edu.

Domain\user name:  youraccount@fgcu.edu

Password:  your password

The Outlook Anywhere feature for Microsoft Exchange Server 2007 lets your Microsoft Office Outlook 2007 and Outlook 2003 clients connect to their Exchange servers over the Internet by using the RPC over HTTP Windows networking component. This is useful because users who don't want to use web mail from home and want to use a full version of Outlook no longer need to keep their desktop computer on to remote into. We currently have it configured to work with our mail servers.

Once you open Outlook, you'll get a prompt to create a new profile. The name is arbitrary, but for the purpose of this instruction, we'll use the profile name Outlook Anywhere

1. Enter your Name, e-mail address, and password into their respective boxes. Be sure that the "Manually configure server settings or additional server types" check box is not selected. Then click next.
2. Outlook will then go through it's process of Establishing a network connecting, searching for server settings, then log into the server. You'll be prompted to enter your user name and password. For your user name, enter your FGCU e-mail address, and then enter your password. Click OK.
3. The check marks should then complete. Click Finish
4. You'll be prompted for your password again. Enter your password then click OK.

Phishing emails are an attempt to steal your personal information - usernames, passwords, financial information, social security numbers, etc. These emails are made to appear legitimate. However, please remember that FGCU will NOT ask you for any personal information in person or over email. 

Please visit the following links for more information on how to idenfity and deal with phishing emails

1. Identifying phishing emails:  http://admin.fgcu.edu/compservices/support/phishing.html

2. Email security tips: http://www.fgcu.edu/NetworkServices/email-security.html

A strong password ususally contains a combination of upper and lower case alphabets, numbers and special characters. Please read the following article for useful password tips and FGCU's password requirements.

http://www.fgcu.edu/NetworkServices/password-tips.html

'wlan-private' network is a Wi-Fi network available at all campus buildings at FGCU. This network allows you to connect and access your resouces, files, shared drives, etc., in the same way that you would, if connected to a wired ethernet cable. Thus, 'wlan-private' mimics your hard wired ethernet connection in your offcie/cubicle. Note, only faculty & staff can connect to 'wlan-private' network.

Coming soon: How to conect to 'wlan-private'

Junos Pulse is a cool application available for Apple, Android and Blackberry users. This application allows you to login remotely to you FGCU's network over SSL VPN. This lets you securely access your work resouces from home or anywhere else. Visit the following pages for more info on Pulse.

1. Android users: https://play.google.com/store/apps/details?id=net.juniper.junos.pulse.android&hl=en

2. Apple users: http://itunes.apple.com/us/app/junos-pulse/id381348546?mt=8

3. Blackberry users: http://appworld.blackberry.com/webstore/content/reviews/18747/?lang=en

VPN or the Virtual Private Network allows you to remotely connect to your resources at work, from any place where the internet is accessible. Please visit https://myvpn.fgcu.edu and enter your FGCU domain username and password. Do not append '@fgcu.edu' to your username. While this facility is mainly for faculty & staff, students may request VPN access if a special need for a class or project arises. In such a case, please have your Professor email the helpdesk regarding your request.

Visit resnet.fgcu.edu for information on how to connect to and register your devices with the housing network.  Please register your compuer/laptop first before attempting to register your gaming device. Note that the registration pages can be acessed only from North & South Housing wired or wireless networks only, not from the campus network.