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The University encourages anyone needing assistance in accessing content found on the University’s website to contact the FGCU office or department that maintains the webpage. For an accessible version of PDF material, please contact FGCU Adaptive Services at adaptive@fgcu.edu or by calling 239 590-7956.

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FGCU Department of Telecommunications

FGCU Department of Telecommunications

Services

 
 
  • New Phone Installation (i.e. Avaya 9611 Desk Phones, IP Conference Phones, Classroom Phones etc…)
  • Existing User Changes (i.e. Old office to new office moves, phone upgrades, name changes etc…)
  • TBA to new user assignment (i.e. New user taking over an existing department extention.)
  • Extension Disconnects (If you want to get rid of a phone number all together.)
  • Feature/Configuration Changes (i.e. Call Forwarding, voice mail and authorization codes for long distance.)
  • University Cell Phone Program (i.e. University provided, employee stipend, or departmental prorated)
  • Century Link Centrex Message Line (For off-Campus satellite locations)
  • Toll-Free Lines
  • Line Only (i.e. A featureless second extension added to an existing phone)
  • Analog Line (i.e. Polycom conference phones, TTY, analogue dependent software etc.)
  • Automated Attendant – (Press 1 for… Press 2 for…etc.)
  • Suncom Reservation-less Conferencing(Various audio conferencing options.)
  • Digital Faxing (Faxing from you desktop computer.

*All requests for services and related changes to the University phone system are made by selecting the appropriate form which can be accessed online.

*Expected completion time is 7-10 business days:

  • The Department of Telecommunications would appreciate as much notice as possible.
  • A monthly and/or one-time charge may apply for requested service(s).
  • Please contact the Department of Telecommunications for further pricing information.
  • To report a telecommunications problem, please call x1001 (239-590-1001), or send an email to telecom@fgcu.edu