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Florida Gulf Coast University

Website Directory  


Department of Telecommunications
FGCU Listing
Florida Gulf Coast University
10501 FGCU Blvd. S.
Fort Myers, FL 33965
Phone: (239) 590-1001
Fax: (239) 590-1166

Voicemail Reference Guides


Avaya Aura Messaging and Speech-to-Text Quick Reference Guides (QRGs)

Aura Voicemail Handling QRG
Aura Web User Preferences QRG
Mutare Speech-to-Text QRG

Voicemail is provided to both faculty and administrative staff. It is the responsibility of the owner to initialize their mailbox when it is assigned and to keep it secure. Mailbox initialization consists minimally of recording the mailbox owner's name and changing the default password. A system tutorial steps the user through this process.


To access the modular messaging system and the system tutorial, dial the main voice mail number for the campus and follow the system prompts. Detailed instructions for mailbox initialization, or any other voice mail function, can be obtained by contacting the Department of Telecommunications at extension 1125.

Voicemail System From on campus 1550
Main Number From off campus 239-590-1550

Voice mail passwords are to be kept confidential. If a password is suspected of being compromised, it should be changed immediately. Additionally, if a password is forgotten, the Department of Telecommunications should be contacted so the password can be reset.

More detailed information on using voicemail and other phone features can be found here.