During your initial assessment, decisions regarding the most effective treatment will be made. At times there are situations and conditions which are best treated by a specialist. If that should be the case during your assessment, an appropriate referral will be made. In all situations, financial and other practical issues can be considered when making referrals, although the need for such referrals may still exist if the clinician believes that the treatment needs are beyond the scope of what CAPS can provide or otherwise thinks it would be in the client's best interest to see a specialist.
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In other instances, you might know someone who is struggling and could benefit from counseling or therapeutic support.
Faculty, staff, parents, friends and roommates can help students in need of counseling by calling to get information about our services and appointment times; as well as picking up literature available at our office on campus. As much as possible, the individual in need of counseling should come in to make his/her own appointment. Although the counseling sessions are private and confidential, you may accompany the individual to the appointment to give support and encouragement.
The 5 C's of making a Compassionate Referral:
When you notice behaviors that you feel need to be addressed and want to help, there are 5 C's of a compassionate referral.
1) Confront/Approach the student's behavior. Make observations of the behavior and note specifics.
2) Concrete feedback to the student using "I" statements. Meet with the student privately and share observations "I've noticed you've missed several classes".
3) Continuous contact without being overbearing. Continue to show concern for the student and ask how you can help without being offensive, but concerned.
4) Compassionate referral to counseling services. Encourage the student to seek help. Accompany the student to CAPS if appropriate.
5) Caring, self-respecting disengagement. Allow the student and counselor to work together after the referral is made. Return to your normal routine. Act normal and treat the returning student as any other in class. Maintain your professional boundaries for the benefit of all involved.