"Selection Success!...Using Behavior Interviewing" Workshop Offered by FGCU Florida Institute of Government
FORT MYERS, FL - Managers and employees from both the private and public sectors are invited to attend a full-day course “Selection Success!…Using Behavioral Interviewing” presented by the Florida Institute of Government at Florida Gulf Coast University as part of its Professional Development Series 8:30 a.m. to 3:30 p.m., Thursday, Oct. 16 in 28 Broadcast Building.
The workshop will explore the theory that past behavior predicts future performance and this selection process has proven results in reducing turnover and improving productivity.
· Increased consistency in selecting higher quality employees
· Reduced turnover and unemployment expenses
· Improved productivity and performance resulting in increased customer satisfaction
· A strengthened understanding of the legal issues surrounding selection
Libby Anderson is instructor for the program. She has 16 years of diverse experience in human resources. Following completion of a bachelor’s degree in speech communications from Iowa State University, she launched her human resources career with the Ritz-Carlton Hotel Company where she was part of the initial process leading up to the company receiving the Malcolm Baldridge Award for quality.
Anderson has professional experience in industries such as health care, manufacturing, real estate, construction, government, nonprofits and PEOs (professional employer organizations). She received the Florida “Best of the Best” award from Jacobson’s, a specialty retail company, for her contributions.
The central purpose of the Institute is to help promote superior performance in government and nonprofit organizations through quality training, consulting and technical assistance.
As an accredited comprehensive public university, FGCU addresses the higher educational needs of Southwest Florida and provides a learning-centered environment that offers high quality educational opportunities for the general public, such as administratively hosting the Institute.
For more information, contact Institute director Joanne Hartke at (239) 590-7815. Registration for the workshop is $72.