"Managing Employee Problems and Problem Employees" Workshop Offered by FGCU Florida Institute of Government
9/23/2003

FORT MYERS, FL - Managers and employees from both the private and public sectors are invited to attend a half-day course “Managing Employee Problems and Problem Employees” presented by the Florida Institute of Government at Florida Gulf Coast University as part of its Professional Development Series 8:30 a.m. to 12:30 p.m., Friday, Oct. 24 in 111 Broadcast Building.

Managing in today’s workforce includes challenges as well as opportunities to help employees develop their fullest potential.

     Objectives:
·     Confront conflict effectively and handle difficult people

·     Give constructive criticism

·     Separate personal vs. performance problems

·     Identify your role in dealing with non-work related problems

·     Know when and how to counsel a troubled employee

·     Apply coaching and feedback for improved performance

·     Know when to begin corrective action procedures and documentation

·     Deal with insubordination

·     Handle your own stress level

Barbara Rudnicki is instructor for the program. She is a professional trainer, keynote speaker, workshop leader and author whose presentations are hard-hitting, down-to-earth and designed to help people succeed in business and in life. During her 26-year career at IBM, she held both technical and management positions.

Rudnicki relocated to Naples in 1991 and published her first book, Pack Your Own Parachute: The Three Secrets to Being Successful No Matter Who You Work For. Currently, she is completing her second book.

The central purpose of the Institute is to help promote superior performance in government and nonprofit organizations through quality training, consulting and technical assistance.

As an accredited comprehensive public university, FGCU addresses the higher educational needs of Southwest Florida and provides a learning-centered environment that offers high quality educational opportunities for the general public, such as administratively hosting the Institute.

For more information, contact Institute director Joanne Hartke at (239) 590-7815. Registration for the workshop is $48.

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