FGCU Florida Institute of Government Presents "Behavioral Interviewing to Improve Selection Process" Workshop March 19
2/18/2004

WHO     FGCU Florida Institute of Government, for managers, supervisors and employees from both the private and public sectors

WHAT     “Behavioral Interviewing to Improve Selection Process” full-day workshop. Based on the theory that past behavior predicts future performance, this selection process has proven results in reducing turnover and improving productivity. Libby Anderson is instructor for the program.

WHEN     8:30 a.m. to 3:30 p.m., Friday, March 19

WHERE     FGCU Broadcast Building Room 111

WHY     To learn how to:

·     Increase consistency in selecting higher quality employees

·     Reduce turnover and unemployment expenses

·     Improve productivity and performance resulting in increased customer satisfaction

·     Strengthen understanding of the legal issues surrounding selection

COST     $72

CONTACT     Joanne Hartke at (239) 590-7815 or jhartke@fgcu.edu

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