FGCU Florida Institute of Government Presents "Getting Results Through Effective Communication and Listening" Workshop
8/31/2004

WHO     FGCU Florida Institute of Government, for managers and employees from both the private and public sectors

WHAT     "Getting Results Through Effective Communication and Listening" full-day workshop from the Florida Institute of Government's Professional Development Series. There are dozens of opportunities in the workplace for employees to use communication and listening skills to their advantage - with customers, coworkers and managers. In this seminar, attendees will learn to move past communication barriers in order to obtain better results and relationships. This workshop promotes listening, advocacy and inquiry skills, which can produce more meaningful and clearer understandings between people in the workplace. Myra Hale is instructor.

WHEN     8:30 a.m. to 3:30 p.m., Thursday, Sept. 30

WHERE     Broadcast Building 111

WHY     To learn how to:

·     Clarify the purpose of meaningful communication

·     Identify the specific skills necessary for dialoguing

·     Distinguish between differences of opinion and conflict

·     Assess personal listening skills

·     Identify appropriate learning modes of the listener - visual, auditory and kinesthetic

·     Practice communication techniques

COST     $72

CONTACT     Joanne Hartke at (239) 590-7815 or jhartke@fgcu.edu

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