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FGCU Florida Institute of Government Presents "Managing the Challenge of Employee Problems and Problem Employees" Workshop
9/8/2004

WHO     FGCU Florida Institute of Government, for managers, supervisors and employees from both the private and public sectors

WHAT     "Managing the Challenge of Employee Problems and Problem Employees" half-day workshop. Managing in today's workforce includes challenges as well as opportunities to help employees develop their fullest potential. Participants will learn how to confront conflict effectively, give constructive criticism and separate personal versus performance problems. Barbara Rudnicki is instructor for the program.

WHEN     1 p.m. to 5 p.m., Friday, Oct. 1

WHERE     Broadcast Building Room 111

WHY     To learn how to:

     Identify what the manager's role is in dealing with non-work related problems

     Handle difficult people in the workplace

     Know when and how to counsel a troubled employee

     Apply coaching and feedback for improved performance

     Deal with insubordination

     Handle your own stress level

COST     $48

CONTACT     Joanne Hartke at (239) 590-7815 or jhartke@fgcu.edu

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