FGCU Florida Institute of Government Presents "High Impact Communication and Listening Skills" Workshop
3/30/2005

WHO     FGCU Florida Institute of Government, for managers and employees from both the private and public sectors

WHAT     "High Impact Communication and Listening Skills" full-day workshop from the Florida Institute of Government's Professional Development Series. There are dozens of opportunities in the workplace for employees to use communication and listening skills to their advantage - with customers, coworkers and managers. In this seminar, attendees learn to move past communication barriers in order to obtain better results and relationships. The workshop promotes listening, advocacy and inquiry skills, which can produce more meaningful and clearer understandings between people in the workplace. Allison Blankenship is instructor.

WHEN     8:30 a.m. to 3:30 p.m., Friday, April 22

WHERE     Margaret S. Sugden Welcome Center

WHY     To learn how to:
·     Clarify the purpose of
meaningful communication

·     Identify the specific skills necessary for dialoguing

·     Distinguish between differences of opinion and conflict

·     Assess personal listening skills

·     Identify appropriate learning modes of the listener - visual, auditory and kinesthetic

·     Practice communication techniques

COST     $79

CONTACT     Joanne Hartke at (239) 590-7815 or jhartke@fgcu.edu

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