FGCU Florida Institute of Government Presents "How to Talk So People Will Listen" Workshop
1/29/2007

WHO FGCU Florida Institute of Government, for managers, supervisors and employees from both the private and public sectors

WHAT "How to Talk So People Will Listen" first of three half-day workshops from the Florida Institute of Government's Communication Series: "How to Talk So People Will Listen," "How to Disagree Without Anger," and "Don't Worry - Be Happy." The first workshop provides useful strategies for clearly and effectively giving and receiving information, and adapting to the variety of situations we encounter daily. John Lankford is instructor for the workshop.

WHEN 8:30 a.m. to 11:30 a.m., Thursday, Feb. 15

WHERE Temple Beth Shalom, 702 S.E. 24th Ave., Cape Coral

WHY To learn:

· How your communication style affects how others perceive you

· The impact of diplomacy and tact in conversations

· The value of creating trust and rapport

· How to clarify your intent

· How to listen for words and messages



COST $49 or $135 for series; includes lunch - childcare available at no charge

CONTACT Joanne Hartke at (239) 590-7815 or jhartke@fgcu.edu

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