FGCU Florida Institute of Government Presents "How to Disagree Without Anger" Workshop
2/20/2007

WHO FGCU Florida Institute of Government, for managers, supervisors and employees from both the private and public sectors

WHAT "How to Disagree Without Anger" half-day workshop from the Florida Institute of Government's Communication Series: "How to Talk So People Will Listen," "How to Disagree Without Anger," and "Don't Worry - Be Happy." This workshop provides useful strategies for sharing an opposing view in a conversation without ending up with anger, hostility or conflict to get the results you want. Ava Fluty is instructor for the workshop.

WHEN 8:30 a.m. to 11:30 a.m., Thursday, March 8

WHERE Temple Beth Shalom, 702 S.E. 24th Ave., Cape Coral

WHY To learn how to:

· become solution-focused

· distinguish between difference of opinion and conflict

· diffuse potentially tense situations while remaining calm

· engage others in problem-solving conversations

· understand your own "hot buttons" in advance



COST $49; includes lunch - childcare available at no charge

CONTACT Joanne Hartke at (239) 590-7815 or jhartke@fgcu.edu

- FGCU -

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