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"Coming to FGCU was a lifestyle decision based on wanting to live in this beautiful area and to be close to my spouse's family. I entered academia primarily as a researcher, not a teacher. In those regards FGCU is a significant step down from my previous institutions. My goal as an Associate Professor of Computer Information Systems at FGCU is to expose my students to the most up-to-date technology and analysis methods possible. I feel that it is important for students to walk away from information systems courses with the necessary theoretical background to understand and cope with complex systems as well as skills they can readily apply in the work place. These skills go beyond the use of common PC tools to include such things as systems analysis, object-oriented design, strategic information systems, human factors, and network theory."
Dr. Mark O. Pendergast, Ph.D.
Dr. Pendergast teaches in the College of Business and has been
with FGCU for three years.
Educational Background:
B.S.E., Electrical Computer Engineering, College of Engineering, University of Michigan. Ann Arbor, MI. (1979).
M.S., Management Information Systems, School of Business and Public Administration, University of Arizona. Tucson, AZ. (1982).
Ph.D., Management Information Systems, School of Business and Public Administration, University of Arizona. Tucson, AZ. (1989)
Professional Background:
Programmer Analyst, Information Sciences Division, Control Data Corporation, Bloomington, MN. June 1979 to January 1981. Performed real-time application design, microcoding, and operating systems programming on array processor systems used in image processing applications for DOD. Held various security.
Database System Consultant, Unique Graphics Corporation, Terre Haute, IN. May 1981 to August 1981. Accounting systems application programming on Burroughs systems.
Lead Engineer, Controls and Composition Division, Harris Corporation, Melbourne, FL. June 1982 to August 1986. Software engineer and task leader for the design, development, and support of real-time operating systems and data communications software.
Graduate Research/Teaching Associate, University of Arizona, MIS Dept., 1981-1982, 1987-1989. Research work included development and experimental testing of Group Decision Support System Tools and software for the Economic Sciences Laboratory.
Assistant Professor, University of Florida, DIS Dept., 1989-1993. Teaching Management Information Systems course and performing research in collaborative applications design.
Senior Project Director, Ventana Corporation/University of Arizona, Oct. 1991 to August 1992 (LOA from Florida). Direct and participant in the study and development of real-time collaborative applications.
Research Director, Center for the Management of Information, College of Business and Public Administration, University of Arizona, 1993-1995. Coordinate and participate in research projects in Electronic Meeting Systems, Process Re-engineering, and Video Conferencing.
Assistant Professor, Washington State University, Management and Systems Dept., 1995-1998. Teaching Management Information Systems courses and performing research in collaborative applications design and distance education. WSU TriCities MIS program coordinator.
Associate Professor, Florida Gulf Coast University, Computer Information Systems Dept, 1999-present. Teaching Management Information Systems courses and performing research in collaborative applications design and distance education.
Subjects Taught:
Database Design, Information Systems Analysis, Data Communications and Networking, Java Programming, Operating Systems, 3D Interactive Computer Graphics, Information Systems Capstone, Electronic Commerce, Management Information Systems, Information Systems Design.
Research Completed:
Research Interests: Collaborative Applications Design, Data Communications, Object-Oriented Programming, Business Process Re-engineering, Software Engineering, Computer Graphics and Animation.
Summary:
- 4 Technical Reports
- 6 Book Chapters
- 6 Invited Presentations
- 11 Journal Articles
- 17 Conference Proceeding Papers
Publications
Journals:
Easton, G. K., George, J. F., Nunamaker, J. F., Pendergast, M.O., "Using Two Different Electronic Meeting Systems Tools for the Same Task: An Experimental Comparison," Journal of Management Information Systems, Vol. 7, No. 1, Summer 1990.
Hayne, S.C., Pendergast, M.O., Greenberg, S., "Implementing Gesturing with Cursors in Group Support Systems," Journal of Management Information Systems, Vol. 10, No. 3, Winter 1993-1994.
Pendergast, M.O., "Multicast Channels for Collaborative Applications: Design and Performance Evaluation," ACM Computer Communications Review, Vol. 23, No. 2, April 1993.
Hayne, S.C., Pendergast, M.O., "Techniques and Experiences with Object Oriented Windows-Based Group Support Software Development," IBM Systems Journal, vol 34, no 1, January 1995.
Pendergast, M.O., Hayne, S.C., "A Collaborative Systems Approach for Alleviating Group Convergence Problems in CSCW Processes," Journal of Computer-Supported Cooperative Work, Vol. 3, No. 1 1995.
Dean, D.L., Pendergast, M.O., Aytes, K.J., “Computer-Supported Collaborative Modeling : The Enterprise Analysis Project”, ACM SIGOIS Special Edition on Enterprise Modeling, ACM SIG Group Bulletin, Vol. 18, Number 3, April 1997.
Dean, D.L., Lee, J.D., Pendergast, M.O., Hickey, A.M. , Nunamaker, J.R.,“Enabling the Effective Involvement of Multiple Users: Methods and Tools for Collaborative Software Engineering”, Journal of Management Information Systems,Vol 14., No 3, Winter 1997-1998. pp 179-222.
Pendergast, M.O., "A Comparative Analysis of Distributed CSCW Protocols: Implementation and Performance Issues," ACM Computer Communications Review, Vol. 28, No. 1, January 1998. pp 28-40.
Pendergast, M.O., Aytes, K., Lee, J.D., “Supporting the Group Creation of Formal and Informal Graphics During Business Process Modeling”, Interacting with Computers, Vol. 11, 1999. pp 355-373.
Pendergast,M.O., Hayne, S. C. "Groupware and Social Networks: Will life ever be the same again", Journal of Information and Software Technology, Vol. 41 No. 6, 1999. pp 311-318.
Walter Rodriguez, Charles Fornaciari, Judy Wynekoop, Tom Harrington, Kazuo Nakatani, Alex Ruiz-Torres, David Johnson, Roy Boggs, and Mark Pendergast, "Information Technology Strategies for Internet-based Education", Journal of Informatics in Education and Research. Vol. 3, No. 1, Spring 2001. pp. 26-40.
Book Chapters:
Herniter, B.C., Liu, K.C., Pendergast, M. O., "Using Artificial Intelligence-Based System Simulation in Management Information Systems Research: Three Case Studies," Advances in AI and Simulation, Simulation Series, Vol 20, No 4, Edited by Ranjeet Uttamsingh, Martin Wildberger, SCS International, 1989.
Pendergast, M.O., Vogel, D., "Design and Implementation of a PC/LAN-based Multi-User Text Editor," Multi-User Interfaces and Applications, edited by Simon Gibbs and Alex A. Verrijn-Stuart, North-Holland, 1990.
Pendergast, M.O., Beranek, M.M., "Coordination and Control for Collaborative Workstation Design," People and Computers VI, edited by Dan Diaper and Nick Hammond, Cambridge University Press, 1991.
Norris, R., Pendergast, M.O., "Critical Success Factors for Groupware Products of the 1990s”, Local Area Networks: Leveraging the LAN, Edited by D.R. Vogel, etal, North-Holland, 1993.
Pendergast, M.O., "GroupGraphics: Prototype to Product," Real Time Group Drawing and Writing Tools, McGraw-Hill, edited by Roy Rada, Saul Greenberg, and Stephen Hayne, 1995.
Hayne, S.C., Pendergast, M.O., Greenberg, S., "Gesturing Through Cursors: Implementing Multiple Pointers in Group Support Systems," Real Time Group Drawing and Writing Tools, McGraw-Hill, edited by Roy Rada, Saul Greenberg, and Stephen Hayne, 1995 (reprint from HICSS 93).
Conference Proceedings:
Herniter, B.C., Liu, K.C., Pendergast, M. O., "Using Artificial Intelligence-Based System Simulation in Management Information Systems Research: Three Case Studies," Proceedings of the SCSI Multiconference on AI and Simulation, March 1989.
Pendergast, M.O., Vogel, D., "Design and Implementation of a PC/LAN-based Multi-User Text Editor," Proceedings of the IFIP 1990 Conference on Multi-User Interfaces, Heraklion, Crete.
Pendergast, M.O., "A Distributed Object-Oriented Environment for EMS Application Development," Proceedings of the Hawaii International Conference on System Sciences, January 1991.
Pendergast, M.O., "Design and Evaluation of a Distributed Object-Oriented Communication System for EMS Applications Development," Proceedings of the International Phoenix Conference on Computer Communications (IEEE), March 1991.
Pendergast, M.O., Beranek, M.M., "Coordination and Control for Collaborative Workstation Design," Proceedings of the Human Computer Interaction '91 Conference, Edinburgh, Scotland, August 1991.
Pendergast, M.O., Hayne, S.C., "Assisting Groups During the Information Merging Process," Proceedings of the Decision Sciences Institute '91 Conference, Miami, Florida., November 1991.
Hayne, S.C., Pendergast, M.O., Greenberg, S., "Gesturing Through Cursors: Implementing Multiple Pointers in Group Support Systems," Proceedings of the Workshop on Multi-user Drawing Tools, Conference on Computer-Supported Cooperative Work, Toronto, Canada, 1992.
Pendergast, M.O., "GroupGraphics: Prototype to Product," Proceedings of the Workshop on Multi-user Drawing Tools, Conference on Computer-Supported Cooperative Work, Toronto, Canada, 1992.
Hayne, S.C., Pendergast, M.O., Greenberg, S., "Gesturing Through Cursors: Implementing Multiple Pointers in Group Support Systems," Proceedings of the Hawaii International Conference on System Sciences, January 1993. (Reprint from CSCW 1992 Workshop)
Norris, R., Pendergast, M.O., "Critical Success Factors for Groupware Products of the 1990s," IFIP 8.4 Open Systems for the Future: Leveraging the LAN Conference, Perth, Australia, August 1993.
Hayne, S.C., Pendergast, M.O., “Techniques and Experiences with Group Support System Implementation”, Proceedings of CASCON 1994 Conference, Toronto, Ontario, Fall 1994.
Katic, N., Nevstrujev, B., Vogel, D., Pendergast, M.O., “Bridging the Gap Between Structured Requirements and Object-Oriented Analysis and Design”, Proceedings of the Hawaii International Conference on System Sciences, January 1996.
Pendergast, M.O., Dean D., Lee, J., Nevstrujev, B., Katic, N., “Current Advances in Group-Supported Business Process Reengineering”, Proceedings of the Hawaii International Conference on System Sciences, January 1996.
Pendergast, M.O. “Computer Automated Reconciliation of Activity Models for Group Supported Organizational Modeling”, Proceedings of the Americas Conference on Information Systems, AIS’97, August 1997. pp 940-942
Pendergast, M.O. “Technology Supported Education : Virtual WSU Business Administration Pilot Program”, Proceedings of the Americas Conference on Information Systems, AIS’97, August 1997. pp503-505
Orwig, R, Pendergast, M.O., "Holistic Information Retrieval Through Textual Data Mining", Proceedings of the Americas Conference on Information Systems, AIS'2000, August 2000. pp 79-81.
Walter Rodriguez, Charles Fornaciari, Judy Wynekoop, Tom Harrington, Kazuo Nakatani, Alex Ruiz-Torres, David Johnson, Roy Boggs, and Mark Pendergast, “Habits of Highly Effective Internet Instructors”, Proceedings of the Decision Sciences Institute '2000 Conference, November 2000. pp 310-313
Technical Research Reports
WES2-6 Distributed Kit Reviews. Department of Defense Research Report. University of Arizona 1995. (42 pages)
WES2-7 Automated Transitioning from Informal to Formal Graphics in IDEF Modeling. Department of Defense Research Report. University of Arizona 1995. (76 pages)
WES2-9 Application of Virtual Reality Technology in Group Support Systems. Department of Defense Research Report. University of Arizona 1995. (45 pages)
WES2-11 Integrated IDEF0 Modeling Study. Department of Defense Research Report. University of Arizona 1995. (141 pages).
Invited Presentations
"A Data Exchange Paradigm for Microprocessor-Based Groupware Applications," ACM Southeast Regional Conference, Greenville, South Carolina, April 1990.
"Development Issues and Applications of Multi-User Graphical Interfaces for GDSS and CSCW," Winter Symposium - Future Directions in Collaborative Technology, University of Arizona, Tucson, Arizona, March 1991.
"Groupware Support for Enterprise Analysis," Technical presentation to Boeing Advanced Technology Group, Seattle, Washington, July 1991.
"Application of Multi-User Graphical Interfaces for EMS," CIMR 1992, University of Arizona, Tucson, Arizona, May 1992.
"Developing Real-Time CSCW Applications for a Nonpreemptive Multitasking Environment: Problems and Pitfalls," ORSA/TIMS Conference, Phoenix, Arizona, November 1993.
"Knowledge Management and Neural Networks", College of Business Brown Bag Seminar Series, February, 2001.
Other Accomplishments:
- Tau Beta Pi, University of Michigan.
- Employee Excellence Award, Control Data Corporation.
- Business and Public Administration Fellowship, University of Arizona, 1987.
- Graduate Academic Scholarship, University of Arizona , 1987-1988, 1988-1989.
- University of Florida, Division of Sponsored Research Grant, 1990.
- University of Florida, State of Florida, Outstanding Performance Award 1990.
- Best Paper for the Collaboration Technology Track, Hawaii International Conference on System Sciences, 1993.
- Participated in the acquisition of the WES2 and WES3 Department of Defense Research Contracts, $2,000,000. University of Arizona, 1993,1994.
- U.S. Army War College, Army Research Lab, Research grant/contract. Approximately $150,000. University of Arizona 1995,1996.
- Ventana Software GroupSystems Software Research Grant, with Craig Tyran, Software worth approximately $58,000, 1995-1996.
- WSU College of Business and Economic Summer Research Grant, $5000, 1998.
- FGCU College of Business and Economic Summer Research Grant, $5000, 2000.
- FGCU Faculty Development Grant, $5000, 2000-2001.
- FGCU College of Business and Economic Summer Research Grant, $5000, 2001.
- Served on 13 Ph.D. candidate committees (UofFl, UofAz) and 15 MBA committees (WSU)
- ACM SigGroup Information Director
Personal Tidbit:
Hobbies include sailing, hiking, biking, fishing, canoeing, scuba diving, blue grass music, and camping.
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