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Florida Gulf Coast University

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Herald Court Center in Charlotte County

Dynamics of Supervision

 
 

Designed for the newly promoted, the supervisor-to-be, or the experienced supervisor desiring to expand or sharpen their tool box of supervisory skills, each phase introduces participants to new challenges through real-life experiences using case studies, role playing and group discussions.

Participants will acquire the skills to effectively lead a work force team in our dynamically changing work world. Throughout the sessions the presenter will visit each participant at their work-site, making the learning more realistic and relevant. Participants will increase their self-awareness, self-esteem, confidence, and assertiveness.

Dynamics of Supervision Flyer PDF

Dynamics of Supervision I

HCP134
2015 Dates: (Thursdays) 10/15, 10/22, 10/29, 11/5, 11/12, 11/19
Time: 8:30-11:30 am
Cost: $185
REGISTRATION

  • Roles and responsibilities of a supervisor
  • Making the transition to supervisor
  • How to effectively delegate
  • Developing coaching skills
  • Motivating the team
  • Quality customer service (and more)

 

Dynamics of Supervision II

HCP135
2015-16 Dates: (Thursdays) 12/3, 12/10, 1/7, 1/14, 1/21, 1/28
Time: 8:30-11:30 am
Cost: $185
REGISTRATION 

  • Resolving conflict
  • Time management
  • Effective interviewing skills
  • Corrective action and feedback
  • Workplace violence, problem solving (and more)

 

Dynamics of Supervision III

HCP136
2016 Dates: (Thursdays) 2/11, 2/18, 2/25, 3/3, 3/10, 3/17
Time: 8:30-11:30 am
Cost: $185
REGISTRATION

  • Improving performance quality, productivity and reducing stress
  • Dealing with difficult personalities
  • HR laws and regulations
  • Management styles and self-assessments (and more)

For more information contact Charles Brox at 941-505-0130 or cbrox@fgcu.edu.

 


Team Building for the Non-Supervisor

This is a six-week seminar covering two hours of material per class. This seminar will assist the team member in developing a better and more positive understanding of the role and responsibilities of their supervisor and the benefits of TEAM building, improving verbal and non-verbal communications to include listening skills. We emphasize the positive benefits of why we need to learn to "play" more effectively together for our own growth and welfare of our organization. Side benefits: increased self-esteem, confidence and interpersonal skills.

Team Building for the Non-Supervisor Flyer PDF

HCP138
2016 Dates: (Tuesdays) 2/2, 2/9, 2/16, 2/23, 3/1, 3/8
Time: 8:30am-10:30am
Cost: $120
REGISTRATION

  • Increase production
  • Enrich product quality
  • Promote excellence in customer service
  • Reduce stress in the work place  

For more information contact Charles Brox at 941-505-0130 or cbrox@fgcu.edu.