July - December, 2009 Workshops
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 |  | Code Enforcement Level 1 |
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Instructor: various |
The Florida Institute of Government offers three levels of certification training programs for Florida's Code Enforcement professionals:
Level I - Fundamentals of Code Enforcement;
Level II - Administrative Aspects of Code Enforcement,
Level III - Legal Issues in Code Enforcement, and
Level IV - Officer Safety and Field Applications
Certification requires attendance at all of the training sessions and passing an exam for each level. After becoming certified, participants must complete 16 hours of approved continuing education courses within a two-year period in order to maintain certification. Most of the professional development programs offered by the FIOG will qualify meeting your continuing education needs. (Just look for the * following the topic title.)
Most code enforcement officers find they benefit from belonging to the Florida Association of Code Enforcement (F.A.C.E.). An immediate benefit is the registration fee discount for certification training and exams.
Click here to join or renew your F.A.C.E. membership
Exam Registration Form
Training Registration Form |
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Objectives: Fundamentals of Code Enforcement
- Report Writing (4 hours)
- Communication Skills (4 hours)
- Legal Aspects of Code Enforcement (8 hours)
- Property Ownership (8 hours)
- Ethics (4 hours)
- Principles and Practices of Code Enforcement(12 hours)
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Date: Aug 10 - 14, 2009 Exam: Aug 15, 2009
Days: Monday - Friday Exam on Saturday
Time: 8:00 AM - 5:00 PM
Location: Atrium Executive Center 8695 College Parkway, Suite#1181
Fort Myer, FL 33919
Fee: $480-F.A.C.E. Members; $600-Non-F.A.C.E. Members
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| | Public Speaking & Communication Level 1 Certificate - CANCELLED |
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Instructor: David Essel |
Public Speaking & Communication Certificate with David Essel, M.S.
Learn the art of presenting and public speaking from Internationally acclaimed Motivational Speaker, Author and Master Life Coach, David Essel. David's Public Speaking Certification course not only gives you techniques for sound and stimulating public speaking, but can help you build the confidence to do it with ease. From the elevator speech to the lecture hall, David will guide you through the processes that can help you tap into your innate ability to use your voice, your words and your passion to deliver your message in a way that will engage and enthrall your audiences, both large and small.
If you currently work in the world of non-profit, education, finance, healthcare or the service industries...this course will help take you and your organization to the next level. If you are looking for a career shift, David Essel's Public Speaking Certification through FGCU is a powerful way to enhance your job prospecting opportunities.
David Essel has been a professional motivational speaker and presenter for over 24 years and is the author of, Slow Down: The Fastest Way to Get Everything You Want (Hay House Publishing 2004). His clients include fortune 500 companies such as Boeing, American Express, Nestle, Lifetime Television, Chico's, March of Dimes and many more. David provides a unique opportunity to not only garner compelling speaking skills, but as a life coach he can help you break through the barriers that hold you back from getting your message out to the world!
To further enhance your public speaking and communication skills, assignments are included to help you build confidence and practice skills learned. This program will allow you the opportunity to prepare a final presentation applying all the techniques learned. Your presentation can be live or taped and that, along with feedback from the instructor, will become a valuable learning tool for professional growth.
For information, call Joanne Hartke at (239) 425-3273
Registration Form
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Date: Sept. 24, Oct 1, 8 and15, 2009
Days: Thursdays
Time: 2:00 pm - 4:00 pm (each session)
Location: FGCU - Atrium Executive Center 8695 College Pkwy Training Room 1181
Fee: $695 (includes materials)
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| | Code Enforcement Level 2 |
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Instructor: various |
The Florida Institute of Government offers three levels of certification training programs for Florida's Code Enforcement professionals:
Level I - Fundamentals of Code Enforcement;
Level II - Administrative Aspects of Code Enforcement, and,
Level III - Legal Issues in Code Enforcement.
Becoming certified is a result of being in attendance at all of the training sessions and passing an exam for each level. After becoming certified, participants must complete 16 hours of approved continuing education courses within a two-year period in order to maintain certification. Most of the professional development programs offered by the FIOG will qualify in meeting your continuing education needs. Just look for the * following the topic title.
Most code enforcement officers find they benefit from belonging to the Florida Association of Code Enforcement (F.A.C.E.). An immediate benefit is the registration fee discount for certification training and exams.
Click here to join or renew your F.A.C.E. membership
Exam Registration Form
Training Registration Form
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Objectives: Level II Curriculum - Administrative Aspects of Code Enforcement (40 hours)
- Organization of the Unit (4 hrs)
- Expanded responsibilities and Enforcement Alternatives (4 hrs)
- Public Speaking (8 hrs)
- Records Management (4 hrs)
- Media & Public Relations (4 hrs)
- Personnel Issues (4 hrs)
- Performance Management (4 hrs)
- Time Management (4 hrs)
- Stress Management (4 hrs)
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Date: Oct. 19 - 23, 2009 Exam : Oct. 24, 2009
Days: Monday - Friday Exam on Saturday
Time: 8:00 AM - 5:00 PM
Location: Atrium Executive Center 8695 College Parkway, Suite#1181
Fort Myer, FL 33919
Fee: $480 F.A.C.E. Members; $600 Non-F.A.C.E. Members
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| | Code Enforcement Level 4 |
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The Florida Institute of Government offers four levels of certification training programs for Florida's Code Enforcement professionals:
Level I - Fundamentals of Code Enforcement;
Level II - Administrative Aspects of Code Enforcement,
Level III - Legal Issues in Code Enforcement, and
Level IV - Officer Safety and Field Applications
Certification requires attendance at all of the training sessions and passing an exam for each level. After becoming certified, participants must complete 16 hours of approved continuing education courses within a two-year period in order to maintain certification. Most of the professional development programs offered by the FIOG will qualify meeting your continuing education needs. (Just look for the * following the topic title.)
Most code enforcement officers find they benefit from belonging to the Florida Association of Code Enforcement (F.A.C.E.). An immediate benefit is the registration fee discount for certification training and exams.
Click here to join or renew your F.A.C.E. membership
Training Registration Form
Exam Registration Form
Waiver of Liability Form
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Objectives: - Defensive Tactics with Practical
Applications (8 hours)
- Interpersonal Skills Training Part I:
Conflict, Courtesy, Human Behavior, and Diversity (8 hours)
- Interpersonal Skills Training Part II:
Persons with Special Concerns, Substance Abuse, and Officer Survival (8 hours)
- Field Safety and Survival (6 hours)
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Date: November 9 - 13, 2009
Days: Monday - Friday (Nov 11 observed Holiday)
Time: 8:00 a.m. - 5:00 p.m.
Location: Atrium Executive Center Training Room #1
8695 College Parkway
Fee: $360-F.A.C.E. Members; $450-Non-F.A.C.E. Members
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| | Public Records Management |
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Instructor: Steve Lewis |
This two-day certificate program covers contemporary records management issues and updates public sector administrators and staff about the following: Records Management and Maintenance under the laws of Florida, new technologies, and management systems in the field of records management.
The Public Records Management Workshop is comprised of four (4) three-hour modules offered over two consecutive days. Questions are encouraged throughout all sessions. Certificates are awarded to participants attending all modules.
Who should attend: Anyone responsible for records in local government, state agencies, school boards, community colleges and universities. All the records you generate are subject to regulations and control under the Florida Sunshine Law.
Approved for 6 points of education credit toward the Certified Municipal Clerk or Master Municipal Clerk designations, and/or 6 points toward CMC recertification requirements.
Training Registration Form
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Objectives: - Module I focuses on the basics of records management and maintenance including public records law in Florida, records retention and destruction, and privacy vs. right-to-know.
- Module II addresses file management and design, a historical look at file management, equipment and supplies and information storage and retrieval systems.
- Module III covers imaging with a particular focus on legalities and standards related to microfilm and optical digitizing, computer retrieval systems and cost analyses.
- Module IV addresses disaster preparedness/recovery systems and contemporary records management issues including off-site storage, facilities management, and vital records.
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Date: December 15 and 16, 2009
Days: Tuesday and Wednesday
Time: 9:00 am - 4:00 pm
Location: Atrium Executive Center 8695 College Parkway, Suite#1181
Fort Myer, FL 33919
Fee: $169.00
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| Leadership & Management Skills Programs | |
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| | The Leader's Edge |
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Instructor: David Essel |
| What truly sets leaders apart from those who simply aspire to be the best in their field? Today’s leader requires the ability to establish strong working relationships through vision, communication, diplomacy, creativity, and self-awareness. In this presentation you will learn how to align these leadership skills and practices with your goals for success, including: |
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Objectives: - How leaders in today’s world stay inspired in their passion and purpose
- What the top people in any field have in common that keeps them going strong regardless of what is going on around them
- How you, too, can reach the incredible successes that true leaders achieve and maintain in all aspects of their lives
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Date: September 30, 2009
Days: Wednesday
Time: 8:30 a.m. - 11:30 a.m.
Location: Atrium Executive Center 8695 College Pkwy; Suite 1181
Fort Myers, FL 33919
Fee: $49
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| | The Art of Being the Boss |
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Instructor: Dr. Ava Fluty |
Taking the Lead Certificate Series: Part 1
Now that you’re in charge, what do you do? Do you have the knowledge, skills, experience and training needed to successfully manage and lead others? To lead well, you must be able to wear many hats, be ready for new challenges and responsibilities, and be able to recognize your own strengths and weaknesses. This workshop will guide you through the essential steps toward becoming a true leader. |
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Objectives: - Explore essential contents of the “leadership skills toolkit”
- Effectively transition from worker supervisor-manager-leader
- Recognize difference in skill sets needed in managing and leading
- Develop focus on goal setting, planning, visioning, “big picture”
- Build strategic alliances and networks
- Become a change master
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Date: October 13, 2009
Days: Tuesday
Time: 8:30AM - 12:30 PM
Location: FGCU-Atrium Executive Center, 8695 College Parkway, Suite 1181 Fort Myers, FL 33919
Fee: $79 for each session of this series
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| | Situational Leadership: How to get the best out of every employee |
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Instructor: Dr. Jeff Graddy |
Taking the Lead Certificate Series: Part 2
Do you spend way too much time dealing with the different personalities among your employees? Ever wonder why it is so hard to motivate all of your employees to the same level? Come learn how to quickly and easily identify what your people want and how to give it to them without wasting time! You will learn how to assess what each person wants out of you as a leader, how to assess your own leadership style, and what to do when things aren’t working. |
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Objectives: - Get the best performance possible out of every employee
- Make it easier to deal with difficult employees
- Learn how to keep your best employees happy
- Improve your understanding of different leadership styles
- Reduce the amount of time wasted on dealing with unimportant issues
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Date: November 17, 2009
Days: Tuesday
Time: 8:30 am - 12:30 pm
Location: FGCU Atrium Executive Center 8695 College Pkwy #1181
Fort Myers, FL 33919
Fee: $79 for each session of this series
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| | Successfully Building & Managing Your Team |
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Instructor: Dr. David Kelley |
Taking the Lead Certificate Series: Part 3
In today's work environment, it is increasingly important to build a team that works together toward achieving your organizational goals. A well-functioning team understands the why, what, where, when and how of the leader's vision and can deliver high-value results. But it doesn't just happen magically. |
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Objectives: - Establish team goals
- Strengthen interpersonal communication of team members
- Build trust and manage internal conflict
- Identify the skills and strengths of each team member and define roles
- Communicate expectations clearly
- Reinforce positive behavior through coaching/mentoring
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Date: December 8, 2009
Days: Tuesday
Time: 8:30AM - 12:30 PM
Location: FGCU-Atrium Executive Center, 8695 College Parkway, Suite 1181 Fort Myers, FL 33919
Fee: $79 for each session of this series
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| | The Power of Outrageously Positive Thinking |
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Instructor: David Essel, |
| In a world flooded with sensationalism and negative news hours, a new path must be created to lift ourselves and those around us to a new level of thinking and acting. Techniques will be offered to shift our current level of thought in order to transform our thinking to one of true positivity. The most jaded amongst us can be shifted to a new awareness of the power of a positive mind set through proven tools shared in this class. A full explanation of "The Ripple Effect" will prove how every thought you have moves you towards, or away from an outrageously positive life. |
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Date: December 9, 2009
Days: Wednesday
Time: 9:00 am - 11:00 am
Location: FGCU - Atrium Executive Center 8695 College Pkwy #1181
Fort Myers, FL 33919
Fee: $49 includes continental breakfast
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| Professional Development Series | |
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| | The Owner's Manual for Peak Performance...the skinny on stress & nutrition - CANCELLED |
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Instructor: Dr. Ava Fluty and Jacquelyn Ferguson, M.S. |
Just like your car owner’s manual advices you on required, regular maintenance, so too does your body. When your engine light comes on (low energy, headache, body aches) your body is telling you what it needs you to do to maintain your energy and well-being. But you have to listen to it and make conscious choices to follow your internal advice.
In this fun and participative program Dr. Ava Fluty and Jackie Ferguson will share the skinny on nutrition and stress management with you. You’ll discover:
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Objectives: - Stress affects you at a very physical and emotional level
- Chronic stress leads to illness and disease development
- GREAT news - you can minimize the damage to your well-being through simple stress breaks
- How digestion influences your energy
- How much fiber, water protein, fats and carbohydrates you need to stay healthy
- What dull hair, thin hair and lines in your nails are telling you
- AND MUCH MORE!
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Date: September 17, 2009
Days: Thursday
Time: 9:00 am - 12:00 pm
Location: FGCU-Atrium Executive Center, 8695 College Parkway, Suite 1181
Fort Myers, FL 33919
Fee: $79
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| | Setting Yourself Apart Series - Module 2 |
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Instructor: Libby Anderson |
Successful professionals have an understanding of how to cultivate and build relationships, which often lead to referrals and additional opportunities. This workshop, "Building Better Relationships" , will help you develop the must-have skills to connect with people for the development of strong relationships.
You will come away with tips on: |
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Objectives: - Mastering the art of networking
- Using the Platinum Rule
- Creating strong alliances
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Date: October 7, 2009
Days: Wednesday
Time: 8:30 am - 10:30 am
Location: FGCU Atrium Executive Center
8695 College Parkway #1181
Fort Myers, FL 33919
Fee: $39 each workshop in this series
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| | Dynamic Communication and Listening Techniques: skills with a payoff |
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Instructor: Anne Schroeder |
High-Impact Communication Certificate Series: Part 1
Every day there are dozens of opportunities in the workplace to use communication and listening skills to positively influence and motivate customers, co-workers, and managers. In this lively seminar you’ll move past communication barriers in order to obtain exceptional results and relationships with clear, concise, and confident interactions. Key areas will focus everyday verbal communication, results-oriented email, and active strategies to be a tuned-in listener. |
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Objectives: - Identify the emotional impact of powerful interpersonal skills
- Assess communication skills to further develop your strengths
- Practice valuable techniques derived from Improvisational Theater
- Create a personal action plan to translate skills back to the workplace
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Date: October 15, 2009
Days: Thursday
Time: 8:30 am - 12:30 pm
Location: FGUC - Atrium Executive Center; 8695 College Parkway, Suite 1181
Fort Myers, FL 33919
Fee: $79 (for each session of this series)
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| | Create Business NOW… Using Free Online Tools |
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Instructor: Charly Caldwell |
| Are you looking for new business? Would you like to be able to easily use today’s new media to convert your business “story” into interested clients? Join Charly Caldwell and learn the secrets. These techniques are working for dozens of business right here in SW Florida. This workshop will enable you to create marketing content that can be used to develop your own blog and blog post, website, Twitter account, Facebook account, LinkedIn account and business page. You will also have the opportunity to find out how to measure the success of these activities. As an added bonus, you’ll learn advanced ways to create awareness on a continual basis – automatically! |
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Objectives: - Discover the great opportunity social networking provides
- Use no cost techniques to generate business and create awareness
- Understand how to properly participate as a business online
- Find people who are looking for what you are offering
- Create content that engages potential customers
- Measure what works and what doesn’t – and then do more of what does work!
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Date: October 27, 2009
Days: Tuesday
Time: 9:00 am - 12:00 pm
Location: FGCU - Atrium Executive Center, 8695 College Parkway, Suite 1181, Fort Myers, FL 33919
Fee: $ 79.00
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| | Tips, Tricks and Shortcuts to MicroSoft Office 2007 |
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Instructor: Elaine Levidow, M.Ed |
This customized 4 hour workshop consolidates highlights from the Microsoft suite training programs into one incredible half-day course. The limited class size makes the course highly interactive with lots of hands-on activities. You will learn how to save hours of processing time . . . guaranteed to make you more productive!
Class size limited to 10 people. Sign up soon! |
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Objectives: - Learn 10 shortcuts to edit and format your Excel spreadsheets instantly!
- Format Word documents using quick techniques rarely used!
- Learn PowerPoint tricks to enhance your presentation!
- Discover hidden shortcuts inside the Outlook calendar!
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Date: November 3, 2009
Days: Tuesday
Time: 8:30 am - 12:30 pm
Location: FGCU- Atrium Executive Center, 8695 College Parkway, Suite 1181
Fort Myers, FL 33919
Fee: $ 150
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| | Setting Yourself Apart Series - Module 3 |
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Instructor: Libby Anderson |
At a time when people are concerned about their future, wanting to have security about their own identity and moving forward regardless of current economic circumstances, this workshop, "Creating your Personal Strategic Plan" , will help participants focus on what they are all about and where they are going.
From this module, we will uncover the secrets to: |
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Objectives: - Deciding on your own special "brand"
- Developing a personal mission statement
- Setting goals - and accomplishing them!
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Date: November 4, 2009
Days: Wednesday
Time: 8:30 am - 10:30 am
Location: FGCU Atrium Executive Center
8695 College Parkway #1181
Fort Myers, FL 33919
Fee: $39 each workshop in this series
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| | Managing Difficult People & Conflict Situations with Confidence |
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Instructor: Dr. Ava Fluty |
High-Impact Communication Certificate Series: Part 2
Do you feel uncomfortable when confronted by an angry or difficult person? How can you stay productive and move this event forward? This workshop will help you to understand the dynamics of conflict, why people often act as they do and how to stay in control of your response to their behavior. |
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Objectives: - Learn how to confront conflict
- Understand how you interact with the difficult person who works for/with you
- Disagree without anger
- Identify your own “hot buttons”
- Identify the 10 Classic types of difficult behavior and how to respond
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Date: November 4, 2009
Days: Wednesday
Time: 8:30 AM - 12:30 PM
Location: FGCU-Atrium Executive Center, 8695 College Parkway, Suite 1181 Fort Myers, FL 33919
Fee: $79 for each session of this series
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| | Managing Financial Stress..Regain Your Freedon |
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Instructor: Jacquelyn Ferguson |
“This financial meltdown will end up being good for us.”
Do you believe this? Maybe it’s true but the pain of what many are going through today makes it difficult to see any potential up-side. Many are struggling to get through today, are worrying about tomorrow, and it shakes them to their very foundation since financial stress triggers the feeling of being out of control – the very definition of stress!
This could be a great time to pause and assess where you are financially, where you want to be, and how to put into motion the steps that will take you there – with less stress! In this fun and participative workshop you will learn:
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Objectives: - Which beliefs may be driving your financial woes
- Ways to mute your brain’s worry/fear center and reduce your stress
- Financial ABCs
- The physical, mental and emotional consequences of financial stress - and techniques to channel your stress energy in positive ways that protect you from these consequences
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Date: December 1, 2009
Days: Tuesday
Time: 8:30 am- 12:30 pm
Location: FGCU Atrium Executive Center
8695 College Parkway #1181
Fort Myers, FL 33919
Fee: $79
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| | Setting Yourself Apart Series - Module 1 |
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Instructor: Libby Anderson |
Ever wonder how some people just naturally know what to say and do in any business situation? This workshop, "Polishing Your Business Etiquette Skills" , will help you understand all the basics that can give you the etiquette edge...and confidence! You will discover the keys to:
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Objectives: - Developing must have manners for the business environment
- Respecting other's space and setting an example with yours
- Communicating with tact and finesse
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Date: December 2, 2009
Days: Wednesday
Time: 8:30 am - 10:30 am
Location: FGCU - Atrium Executive Center,8695 College Pkwy, Suite 1181
Fort Myers, FL 33919
Fee: $39 each workshop in this series
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| | Bottom-line Customer Service...how to attract and keep customers |
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Instructor: Lorna Kibbey |
High-Impact Communication Certificate Series: Part 3
What are the secrets to providing exceptional customer service? This seminar is for those who have the desire but need techniques that will help them handle even the most frustrating customer experience. We will learn four simple ways to instantly improve all customer encounters. The session will be highly interactive and will allow participants to discuss their most challenging customer service problems - and to leave with solutions. |
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Objectives: - Learn four secrets that will help overcome any customer service challenge.
- Examine how to turn every encounter into a positive experience.
- Analyze and improve personal listening skills.
- Explore customer service traps and see how you can stop them from making you ineffective.
- Discover how to be a problem solver, not a problem maker.
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Date: December 3, 2009
Days: Thursday
Time: 8:30 AM - 12:30 PM
Location: FGCU-Atrium Executive Center, 8695 College Parkway, Suite 1181 Fort Myers, FL 33919
Fee: $79 for each session of this series
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