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5.2.
Academic Services and Support Various
support services are provided by Florida Gulf Coast University to
insure the quality of its online instruction and distance education
programs. |
Principle:
5.2.1 Admission |
| Practices:
A. Provide different
formats for submissions of applications and retrieval of essential
admission information to meet the needs of distance learners. |
Examples:
1. Application:
An online
admission application is available for distance learning
students. |
2.
Immunizations:
Admission requirements for distance learning courses and
degree programs are generally the same as requirements for on-campus,
face-to-face courses. One exception, is the immunization requirement.
FGCU students who enroll in distance learning courses and NEVER
take an on-campus course can waive the immunization requirement.
The immunization
form is available online. |
3.
Financial Aid
FGCU offers financial aid through its Financial
Aid and Scholarships Office. The office is responsible for
the administration of grants, scholarships, loans, and student
employment programs. This link is prominently displayed on the
University admission web page and delivers instructions to students
for information and points of contact. |
|
Principle:
5.2.2 Registration |
Practices:
A. Provide
students with an electronic registration system |
Examples:
Fully
admitted FGCU students may register
electronically.
They need their pin number (received when they obtain full admission
status) to process the registration.
Students may register as "non-degree seeking," while
they complete the application requirements.
Distance learning students, may utilize both these procedures
for registration. |
Non-degree
seeking students must register on specific dates.
Distance learning students may need the assistance of their
advisors to help with this procedure.
Students may take up to 15 credit hours (undergraduate) and
9 credit hours (graduate) in this status (Policies may differ
in individual colleges).
Florida residency status requires an original signature to process
the application, so off-campus students must mail in this form.
Directions
for this procedure are displayed with the online form. |
|
Principle:
5.2.3 Academic
Advising
Assist students in planning their course of study at FGCU. This
is essential to both the fully admitted student and those anticipating
registration. Both of these categories contain distance learning students.
Each college, school, and sometimes, program has a designated advisor.
|
Practices:
A. Ensure that email or phone advising is available to distance
learning students. |
Examples:
| The
distance learning student is advised through email or phone
by their designated advisor. Information for contacting advisors
is displayed electronically on each
college web site. |
|
Principle:
5.2.4 Student Services Provide assistance and information to all
FGCU students, including the local campus students and the distance
learning students. FGCU student services provide various alternative
methods for reaching "far" students who only have access
to FGCU electronically.
|
Practices:
A. Provide distance students with services for obtaining Student-IDs
without coming to the campus. |
Examples:
| All
students need a NOTIS ID (also called library ID) to access
the electronic SUS library system. Students who cannot come
to campus can obtain their NOTIS IDs by submitting identification
and Distance User Form to:
Florida Gulf Coast University
Eagle ID Card Office
10501 FGCU Blvd. South Fort Myers, FL 33965-6565
Approximate turnaround time is 10 days. |
|
| B.
Issue Student PIN number. |
PIN numbers
are necessary for all FGCU students to gain access to their
FGCU Network accounts, records (grades), and other personal
data. This is a six-digit number issued to the student upon
admission to the University or during the registration process.
The PIN is mailed to you in a letter upon admission. It will
not be given to you over the phone. Students often forget them,
lose them, or sometimes do not receive them. In case of lost
or missing, students need to call student services to re-send
the PIN to you.
|
|
| C.
Provide online tutoring to distance students. |
|
Tutoring
is available to all FGCU students through a designated web
site. |
|
| D.
Provide faculty with the option of giving students online tests or
proctored examinations |
|
Testing
for distance learning students is provided in several ways:
1. Online testing may be provided by the instructor via
the Internet,
2. Proctored examinations.
A On campus proctored exams are available through the FGCU
Testing Center to students who can come to campus at designated
times. For more information, contact Coordinator of Testing
and Assessment 239-590-7952.
B. Off campus proctored exams are set up through the instructor
using formalized procedures for obtaining an approved proctor. |
|
| E.
Provide a grade system for students (distance and on-campus) to get
grades online. |
| Final
grades are not mailed at the end of the semester. Students
obtain their semester grades by using the FGCU web system
or phone with their PIN number. This applies to all FGCU students,
both campus-based and distance learners. Students get their
grades by accessing Gulfline
or by calling 239-590-7980. |
|
| F.
Provide distance students with easy access to University Bookstore. |
|
The bookstore
is an essential stop for all distance students. It is easily
accessed and provides service, via mail, to provide texts
and course materials to all students. Students may order their
course material through email, phone (239-590-1150), or the
web. |
|
| G.
Provide distance students with distance learning course information
or online syllabus. |
|
Students
|
Faculty and Staff |
| Students
may obtain course information through the Online
Syllabus |
Faculty
can use the following URL to complete the Syllabus
Form
Recommendation:
Courses
have syllabi available (in detail) on the first day of registration
for the semester. |
|
H. Provide distance students with an online orientation option. |
| The
online
orientation provides online tutorials and information
on technical services and support services available to
FGCU distance learning students. The site contains surveys
for technology skills self-assessment and distance learning
readiness. Students can find online tutorials for Microsoft
Word, PowerPoint, Excel, FrontPage, Access,Internet skills,and ANGEL. |
|
|
I. Provide distance
students with the Learning Guidebook.
|
The
Distance Learning Guidebook contains orientation information.
It is available in both print and online formats. The print
version of Distance Learning Guidebook is available at FGCU
student services and colleges. The Guidebook includes FGCU
admission requirements, graduation requirements for an FGCU
degree, and various services and support for distance learning
students.
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