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<div>=C2=A0</div>
<span>
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style=3D"table-layout:fixed;font-size:10pt;width:960px;border-top-style:n=
one;font-family:Verdana;border-right-style:none;border-left-style:none;bo=
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<colgroup>
<col style=3D"width:10in" width=3D960></colgroup>
<tbody valign=3Dtop>
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<td style=3D"border-right:medium none;border-top:medium =
none;border-left:medium none;border-bottom:5pt solid" width=3D960>
<div align=3Dcenter><font size=3D4>Assessment Plan =
</font></div></td></tr>
<tr style=3D"min-height:0.313in">
<td style=3D"border-right:medium none;border-top:5pt =
solid;border-left:medium none;border-bottom:medium none;text-align:left" =
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<div><strong>Unit</strong></div></td></tr></tbody></table></span><div></d=
iv>
<div><span><span style=3D"border-right:#dcdcdc 1pt =
solid;padding-right:1px;border-top:#dcdcdc 1pt =
solid;display:inline-block;padding-left:1px;padding-bottom:1px;margin:1px=
;overflow:hidden;border-left:#dcdcdc 1pt =
solid;width:10in;color:windowtext;padding-top:1px;border-bottom:#dcdcdc =
1pt =
solid;white-space:nowrap;text-overflow:ellipsis;background-color:window;t=
ext-align:left;word-wrap:normal" id=3DL05C201C00B8402C6 =
title=3D"">Office of Housing &amp; Residence Life, Administrative =
Services</span></span></div>
<span>
<table =
style=3D"table-layout:fixed;font-size:10pt;width:960px;border-top-style:n=
one;font-family:Verdana;border-right-style:none;border-left-style:none;bo=
rder-collapse:collapse;word-wrap:break-word;border-bottom-style:none" =
border=3D1>
<colgroup>
<col style=3D"width:10in" width=3D960></colgroup>
<tbody valign=3Dtop>
<tr style=3D"min-height:1in">
<td style=3D"border-right:medium none;border-top:medium =
none;border-left:medium none;border-bottom:medium none" width=3D960>
<div>=C2=A0</div>
<div><strong>Unit Mission Statement</strong></div>
<div>=C2=A0</div>
<div><span><span =
style=3D"padding-right:1px;display:inline-block;padding-left:1px;font-wei=
ght:normal;overflow-x:hidden;padding-bottom:1px;margin:1px 1px =
1pt;vertical-align:baseline;width:100%;color:windowtext;padding-top:1px;f=
ont-style:normal;white-space:normal;text-overflow:ellipsis;background-col=
or:window;text-align:left;text-decoration:none;word-wrap:break-word" =
id=3DL05C201E0114604A9 title=3D""><font face=3D"Times New Roman"><span =
style=3D"font-size:12pt"><strong>:</strong></span><span =
style=3D"font-size:12pt">=C2=A0 (Adopted July 2004)=C2=A0 <em>Our =
Mission is to provide students a successful on-campus living/learning =
residential experience.=C2=A0 We accomplish this by:=C2=A0 Providing =
clean, safe, well-maintained, and affordable facilities; developing a =
community that feels like home and promotes respect for diversity and a =
sense of trust; managing a responsible student-centered business =
operation that provides efficient &amp; effective services; providing =
services that respond to residents=E2=80=99 need and concerns; and =
promoting the holistic living/learning experience that embraces personal =
growth and development, and provides social interaction, resources, and =
support for achieving academic =
goals.</em></span></font></span></span></div>
<div>=C2=A0</div>
<span>
<table title=3D"" =
style=3D"table-layout:fixed;font-size:10pt;width:958px;border-top-style:n=
one;font-family:Verdana;border-right-style:none;border-left-style:none;bo=
rder-collapse:collapse;word-wrap:break-word;border-bottom-style:none" =
border=3D1>
<colgroup>
<col style=3D"width:122px" width=3D122>
<col style=3D"width:255px" width=3D255>
<col style=3D"width:188px" width=3D188>
<col style=3D"width:188px" width=3D188>
<col style=3D"width:205px" width=3D205></colgroup>
<tbody>
<tr>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D122>
<div><strong>University Strategic Plan Goal</strong></div></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D255>
<div><span><strong>Unit Goals, Desired =
Outcomes</strong></span></div></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188>
<div><span><font face=3DTahoma><font face=3DVerdana><strong>Assessment =
Criteria and </strong></font><br></font><font =
face=3DVerdana><strong>Measures</strong></font></span></div></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188>
<div><span><font face=3DTahoma><font face=3DVerdana><strong>Process for =
Using Assessment</strong></font><br></font><font =
face=3DVerdana><strong>Results for Continuous =
Improvement</strong></font></span></div></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D205>
<div><span><strong>Timetable for =
Implementation</strong></span></div></td></tr></tbody>
<tbody>
<tr id=3DL05C203601708080C>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D122><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C203801CCA0B8F =
title=3D"For &quot;Goal 1: High quality Education&quot; enter at least =
&quot;Goal 1&quot; or the short goal description.">Goal =
5</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D255><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C203A0228C0F32 =
title=3D"">Clean, safe, well maintained, and affordable =
facilities.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C203C0284E12F5 =
title=3D"Example: &quot;Uncollected rent fees will not exceed 2% of =
billable rent as indicated by budget collections reports&quot;">The =
satisfaction level on these facility characteristics as reported by =
residential students on the Quality of Residential Life Survey. =
=C2=A0(Benchmark to be established after first year data are =
gathered.)<br><br>85% of all work orders will be completed or =
=E2=80=9Ccancelled=E2=80=9D within 5 days of submission as indicated in =
semester reports generated from the work order system and feedback =
surveys.<br><br>Rental rates that do not exceed those of other SUS =
institutions with similar size (housing) programs for similar =
accommodations when compared annually based on data gathered from these =
other institutions.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C203E02E1016D8 =
title=3D"">Assessment results will be used to determine areas for =
improvement and annual goals directed at the necessary improvement will =
be established and accomplished. =C2=A0Additional assessment will =
indicate if goal achievement resulted in actual =
improvement.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D205><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C2040033D21ADB =
title=3D"Example: &quot;Every semester beginning in Fall 2005&quot; or =
&quot;Annually in December&quot; ">One year for initial assessment data =
then annually thereafter.</span></span></td></tr>
<tr id=3DL05C2042039941EFE>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D122><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C204403F562341 =
title=3D"For &quot;Goal 1: High quality Education&quot; enter at least =
&quot;Goal 1&quot; or the short goal description.">Goal =
1</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D255><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C20460451827A4 =
title=3D"">A community that feels like home and promotes respect for =
diversity and a sense of trust.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C204804ADA2C27 =
title=3D"Example: &quot;Uncollected rent fees will not exceed 2% of =
billable rent as indicated by budget collections reports&quot;">The =
satisfaction level on these community characteristics as reported by =
residential students on the Quality of Residential Life Survey. =
(Benchmark to be established after first year data are =
gathered.)<br><br>95% occupancy rate in all special interest halls =
(Wellness Hall; Honors Hall) as indicated by semester occupancy =
reports.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C204A0509C30CA =
title=3D"">Assessment results will be used to determine areas for =
improvement and annual goals directed at the necessary improvement will =
be established and accomplished. =C2=A0Additional assessment will =
indicate if goal achievement resulted in actual =
improvement</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D205><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C204C0565E358D =
title=3D"Example: &quot;Every semester beginning in Fall 2005&quot; or =
&quot;Annually in December&quot; ">One year for initial assessment data =
then annually thereafter.</span></span></td></tr>
<tr id=3DL05C204E05C203A70>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D122><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C2050061E23F73 =
title=3D"For &quot;Goal 1: High quality Education&quot; enter at least =
&quot;Goal 1&quot; or the short goal description.">Goal =
8</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D255><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C2052067A44496 =
title=3D"">A responsible student-centered business operation that =
provides efficient &amp;=C2=A0effective services.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C205406D6649D9 =
title=3D"Example: &quot;Uncollected rent fees will not exceed 2% of =
billable rent as indicated by budget collections =
reports&quot;">Uncollected rent fees will not exceed 2% of billable rent =
as indicated by budget and collections reports.<br><br>Expenditures will =
not exceed established budgeted amounts during a given fiscal year as =
indicated by budget reports.<br><br>The satisfaction level as reported =
by residential students on the Quality of Residential Life Survey on =
questions pertaining to this desired outcome. (Benchmark to be =
established after first year data are gathered.)</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C2056073284F3C =
title=3D"">Assessment results will be used to determine areas for =
improvement and annual goals directed at the necessary improvement will =
be established and accomplished.<br><br>Additional assessment will =
indicate if goal achievement resulted in actual =
improvement</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D205><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C2058078EA54BF =
title=3D"Example: &quot;Every semester beginning in Fall 2005&quot; or =
&quot;Annually in December&quot; ">One year for initial assessment data =
then annually thereafter.</span></span></td></tr>
<tr id=3DL05C205A07EAC5A62>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D122><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C205C0846E6025 =
title=3D"For &quot;Goal 1: High quality Education&quot; enter at least =
&quot;Goal 1&quot; or the short goal description.">Goal =
1</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D255><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C205E08A306608 =
title=3D"">Services that respond to residents=E2=80=99 need and =
concerns.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C206008FF26C0B =
title=3D"Example: &quot;Uncollected rent fees will not exceed 2% of =
billable rent as indicated by budget collections reports&quot;">55% =
return rate from Spring to Fall term.<br><br>95% or higher average =
occupancy rate for Fall and Spring terms.<br><br>The satisfaction level =
on questions related to this outcome as reported by residential students =
on the Quality of Residential Life survey. (Benchmark to be established =
after first year data are gathered.)</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C2062095B4722E =
title=3D"">Assessment results will be used to determine areas for =
improvement and annual goals directed at the necessary improvement will =
be established and accomplished.<br><br>Additional assessment will =
indicate if goal achievement resulted in actual =
improvement</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D205><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C206409B767871 =
title=3D"Example: &quot;Every semester beginning in Fall 2005&quot; or =
&quot;Annually in December&quot; ">One year for initial assessment data =
then annually thereafter.</span></span></td></tr>
<tr id=3DL05C20660A1387ED4>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D122><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C20680A6FA8557 =
title=3D"For &quot;Goal 1: High quality Education&quot; enter at least =
&quot;Goal 1&quot; or the short goal description.">Goal =
3</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D255><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C206A0ACBC8BFA =
title=3D"">A holistic living/learning experience that embraces personal =
growth and development, and provides social interaction, resources, and =
support for achieving academic goal.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C206C0B27E92BD =
title=3D"Example: &quot;Uncollected rent fees will not exceed 2% of =
billable rent as indicated by budget collections reports&quot;">75% of =
program participants will respond with an overall rating of =
=E2=80=9C4=E2=80=9D or higher on program evaluations.<br><br>40% of all =
programs presented by Resident Assistants will utilize other University =
resources such as Counseling Center, Prevention &amp;=C2=A0Wellness, =
Recreation Sports, etc.<br><br>Positive response on questions related to =
this outcome as reported by residential students on the Quality of =
Residential Life Survey. (Benchmark to be established after first year =
data are gathered.</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D188><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C206E0B84099A0 =
title=3D"">Assessment results will be used to determine areas for =
improvement and annual goals directed at the necessary improvement will =
be established and accomplished.<br><br>Additional assessment will =
indicate if goal achievement resulted in actual =
improvement</span></span></td>
<td style=3D"border-right:1pt solid;border-top:1pt =
solid;vertical-align:top;border-left:1pt solid;border-bottom:1pt solid" =
width=3D205><span><span =
style=3D"padding-right:1px;overflow-y:visible;display:inline-block;paddin=
g-left:1px;padding-bottom:1px;margin:1px;overflow:hidden;width:100%;color=
:windowtext;padding-top:1px;white-space:normal;text-overflow:ellipsis;bac=
kground-color:window;text-align:left" id=3DL05C20700BE02A0A3 =
title=3D"Example: &quot;Every semester beginning in Fall 2005&quot; or =
&quot;Annually in December&quot; ">One year for initial assessment data =
then annually thereafter.</span></span></td></tr></tbody></table>
</span><div></div></td></tr></tbody></table></span><div></div>
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