| Goal 1, Goal =
5 |
Continuously assess new and emerging technologies and =
determine corresponding campus needs |
Documentation of attendance at trade demos; subscriptions =
to trade publications
Annual technology needs =
analysis
Installation of new technologies |
Trade demo attendance compared to technologies =
recommended/installed will be used to evaluate practicality of future =
demos.
Results will be used to setup demos, research =
alternatives, and evaluate installed technologies for upgrades or =
replacements.
Lessons learned related to installations will be =
used in future decisions. |
In place and done =
annually
In place and done =
annually
In place, post =
install |
| Goal 1, Goal =
5 |
Provide, manage and maintain state of the art computer =
technology for all Academic endeavors throughout the University (PO-B) =
1.1; 2.1; 4.1; 5.2 |
In =
affiliation with the FGCU Technology Advisory Committee, monitor, manage =
and review the implementation of the University-Wide Technology =
Acquisition and Replacement plan to ensure and verify timely =
installation of upgraded technology equipment as mandated for this =
fiscal year.
Verify that instructional desktops meet minimum =
operating standards as defined by the TAC.
Review and analyze =
statistics as they relate to all course-related technology services =
including Help Desk, equipment placements, equipment problems/repairs, =
and identify any indicators of needed operational changes or =
improvements.
Review and analyze usage of student servers that =
allow for development of course-related web sites created by active =
students and identify any indicators of needed changes.
Review =
and analyze usage of student file servers that allow for data storage =
and file exchange and determine whether changes are =
warranted.
Review and analyze statistics as they relate to the =
technical support of the University=E2=80=99s Learning Management System =
and identify any indicators of needed changes. |
Assessment will ensure that technology upgrades are met as =
dictated by approved =
Plan.
Assessment will =
ensure that technology standards are met.
Assessment will =
enable IT to study trends, better coordinate associated services and =
plan for future growth with improved =
accuracy.
Assessment will enable IT to =
monitor usage and trends and plan for future growth with improved =
accuracy.
Assessment will enable IT to monitor usage =
and trends and plan for future growth with improved =
accuracy.
Assessment will enable IT to monitor usage and =
trends and plan for future growth with improved =
accuracy. |
In place and done =
annually
In =
place and done annually
In place and done =
monthly
In place and done =
daily
In place and done =
daily
In place and done =
monthly |
| Goal 1, Goal =
5 |
Support and maintain the University Web site. (DJ) 1.1; 1.3; =
1.4; 2.3; 2.4; 2.5; 3.1; 3.5; 4.1; 4.3; 4.4; 4.5; 5.2 |
Content =
on the FGCU Web site is complete, accurate, current, and deemed =
effective according to Web satisfaction reports. |
Results from usability testing, heuristic evaluations, and =
satisfaction surveys are documented and used to support continued =
development of the University Web site. |
In place, done Spring and =
Fall |
| Goal =
2 |
Serve as a practicum site for students interested in pursuing =
careers in broadcasting, journalism, magazine production, digital media =
design and development, and/or technology support services. (All) 1.2; =
2.2 |
The =
number of students employed annually by ITBS to assist with research and =
development projects while working under the tutelage of a professional =
staff.
Students will be employed in each of the following roles: =
to assist TV Producers with the development of programming; to assist TV =
production crews with camera, lighting, and stage setup; to assist =
Broadcast Journalists; to assist with the development of Print Media and =
photography; to assist with the design, development and maintenance of =
websites and web based applications; and to provide on the job training =
to student workers that will encourage career growth in the areas of: =
**Customer service **Support of computer technology **Support of audio =
and multi-media technology
Employ students desiring a career in =
instructional technology or other educational technology-related fields =
to assist with design and implementation of course =
websites. |
Influence the quality of the learning experience offered to =
the students.
Influence the quality of the =
learning experience offered to the students and the number of positions =
that can be offered under each =
role.
=
Influence the quality of the learning =
experience offered to the students. |
In place and done =
annually
In place and done =
annually
<=
br>
In place and done =
annually |
| Goal =
4 |
Assist faculty in developing instructional methods that allow =
the public to access higher education at times convenient for their =
personal circumstances. (NE) 1.2; 3.3 |
Faculty =
and Course Development staff will involve at least 30% of faculty in =
faculty development activities employing a variety of methodologies: =
workshops, seminars, online tutorials, and private =
consultations.
To the satisfaction of users, Faculty and Course =
Development will assist faculty and students in the use of ANGEL, the =
new course management system adopted by FGCU, through tutorials, =
workshops, and private consultations, and will successfully migrate all =
WebCT courses and users to Angel. |
Attendance rate for development activities will used to plan =
future activities and influence proper =
methodology.
Results of Assessment would be =
analyzed for indications of improvement needs. =C2=A0Data indicating =
improvement would be studied for solutions. =C2=A0A solution(s) will be =
implemented and then re-assessed for service =
improvement. |
In place and done after =
activity
Being =
developed |
| Goal =
7 |
Serve as a powerful marketing and public relations vehicle =
for the University. (KBD) 1.2 |
The =
number of times Florida Gulf Coast University is identified in all TV =
and FM station Ids; Arbitron and Neilson ratings for WGCU-TV and =
WGCU/WMKO-FM; audience numbers for FGCU Quarterly report on TV and FGCU =
College highlights on FM.
Note: FGCU is mentioned on WGCU-TV (analog) =
an average of 30 times a day, 24 times a day on DT-30 and 24 times a day =
on WGCU-FM.
Number of FGCU special events that are included in FM =
PSAs.
Number and audience demographics for specials on =
education issues and collaborations such as programming in conjunction =
with the Naples Council on World Affairs.
Websites in =
support of University marketing endeavors that are evaluated by users as =
clear and effective.
Quality and number of =
photography service requests filled in support of University=E2=80=99s =
marketing endeavors and number and range of high quality photographs =
created and stored in a university-wide FGCU photo =
collection.
Review and analyze statistics as they relate to the =
technical support of the University=E2=80=99s Learning Management System =
and identify any indicators of needed changes. |
The ratings will be used to attract underwriters and to =
ensure =
exposure.
=
We will be sure that FGCU events are included each =
quarter.
Audience reactions will be considered when producing =
future shows and demographics will be reviewed to be sure we are =
reaching an appropriate audience.
Results from these =
measurements are used to improve access to and enhance the quality of =
information related to recruiting, retention, and advancement on the =
FGCU Web site.
Improved quality in the photos and improved =
access to the photo =
collection.
Assessment will enable IT to =
monitor usage and trends and plan for future growth with improved =
accuracy. |
Arbitron ratings are provided =
quarterly and Neilson primetime ratings =
weekly.
In=
place and done daily
In place and done =
quarterly
In place and done =
quarterly
In place and done each =
photo shoot
In place and done =
monthly |
| Goal =
5 |
Support University communication initiatives through the =
design, development, and coordination of printed and electronic =
publications. (DJ) 1.3; 1.4; 2.3; 2.4; 3.1; 3.5; 4.1; =
5.2 |
Publications are consistent with FGCU marketing =
strategies; adhere to University design guidelines; are up to date; meet =
the needs of the intended purpose; reflect the diversity of FGCU =
students, faculty, staff, and the range of programs and =
departments. |
Maintain consistent branding and ensure publications meet =
intended needs. |
In place and done =
monthly |
| Goal =
4 |
Assist faculty in redesign of high enrollment courses. (NE) =
2.2 |
Using =
Humanities 2510 as a model, Faculty and Course Development will redesign =
at least one other high- volume course by the end of Academic year =
2004-2005. |
If course redesign does not meet the desired outcome, course =
will be studied with new solutions implemented and =
re-assessed. |
In place and done =
annually |
| Goal =
4 |
Prepare adjunct faculty, new faculty, and other faculty for =
teaching in higher education. (NE) 3.3 |
Faculty =
and Course Development will develop the online College Teaching =
Institute to prepare adjunct faculty, new faculty, and other faculty for =
teaching in higher education. This product will be ready for deployment =
to FGCU faculty and to other faculty and institutions by the end of =
Academic year 2004-2005. |
This product is either completed, or it is not. =C2=A0If it =
is not completed in time, we will be assessing the process to determine =
what needs to be changed / improved so that it will be =
completed. |
In place and done =
annually |
| Goal =
6 |
Consult and recommend on digital media equipment and =
communication technology in support of faculty and staff research =
efforts. (DJ) 5.2 |
Appropriate consulting services are provided to support =
Faculty and staff research and publishing of research =
findings. |
To improve the services provided in support of Research =
initiatives. |
In place and done =
regularly |
| Goal =
7 |
Provide Southwest Florida access to information, ideas, and =
continual learning opportunities. (KBD) 5.3 |
WGCU =
Public Media will be recognized for its quality national public =
television and radio services throughout Southwest Florida, for its =
Expressions Magazine, and for its local programs on topics of particular =
interest to this region.
Number of, and participant levels in, =
outreach projects that allow viewers and listeners to continue to learn =
after the television and radio are turned off. |
Shows that do not receive awards will be dropped or improved =
based on feedback
Low attendance events =
will not be repeated. |
In place and done =
annually
In place and done =
each event |
| Goal =
6 |
Conduct on-going research in the area of Internet based =
course delivery.(NE) 5.5 |
Each =
full-time staff in Faculty and Course Development will conduct at least =
one action research project, either as an individual or in collaboration =
with other staff and/or faculty
Faculty and Course Development =
will review and analyze all distance learning statistics and report =
findings to Deans and Provost. |
Any results from research that indicates a need for =
improvement will be analyzed with solutions implemented and re-assessed =
as appropriate.
If statistics are not adequate for what =
is needed, will develop new statistics to capture appropriate =
data. |
In place and done =
annually
In place and done each =
event |
| Goal 1, Goal =
5 |
Provide technology and technology support to ensure that all =
University-sponsored special events are presented with the highest level =
of quality. (PO-B) 1.4; 5.2 |
Review =
and analyze statistics as they relate to all special event requests to =
determine new trends/ requirements
Conduct skills-assessment =
analysis of all student technicians each semester |
Assessment will enable IT to study trends, better coordinate =
associated services and plan for future growth with improved =
accuracy.
If statistics are not adequate for what is needed, will =
develop new statistics to capture appropriate data. |
In place and done =
monthly
In place and done =
monthly |
| Goal =
3 |
Provide technology and technology support to student clubs =
and organizations as it pertains to the setup and moderation of =
multi-media equipment at University events. (PO-B) =
4.3 |
Review =
and analyze statistics as they relate to all student sponsored special =
event requests to determine new trends/requirements. |
Enable IT to study trends, better coordinate associated =
services and plan for future growth with improved =
accuracy. |
In place and done =
monthly |
| Goal =
7 |
Secure grants and donations adequate to fund the operations =
of WGCU Public Media. (5.1, 5.4) |
WGCU =
Public Media will acquire at least $3.5 million in grants and donations =
annually. |
If adequate funds are not realized services will be =
eliminated or reduced. |
In place and done =
annually |
| Goal =
7 |
Through WGCU Public Media, secure grants and donations to =
fund projects that support community links/ partnerships. =
(5.3) |
WGCU =
Public Media will successfully apply for and receive external funding =
for at least three community outreach projects =
annually. |
If grants submitted are not funded, we will ask for external =
review and incorporate feedback into future =
proposals. |
In place and done per grant =
submitted |
| Goal 1, Goal =
5 |
Support and maintain Web based application requirements of =
the University. (DJ) 1.1; 1.3; 1.4; 2.3; 2.4; 2.5; 3.1; 3.5; 4.1; 4.3; =
4.4; 4.5; 5.2 |
Installed Web based applications are meeting the needs of =
the users |
Assessment outcomes will be used to improve future =
development. |
In place and done =
annually |
| Goal 1, Goal =
5 |
Identify, Acquire, and Install an enterprise Web Content =
Management System (Web CMS). |
A CMS =
meeting the University=E2=80=99s Web needs is =
installed. |
Documented =E2=80=98lessons learned=E2=80=99 will be a =
reference for future purchases. |
In place and done after CMS =
purchase |