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Unit Mission Statement

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The vision of the Florida Gulf Coast = University Library is to be integral to the realization of the = University=E2=80=99s aspirations and to be a knowledge resource center = of distinction. To realize that vision, the Library mission is to = strengthen the intellectual environment of the academic community and = nurture lifelong learning among Florida residents. We work to accomplish = this mission by providing:

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Library and information resources, services, = and technologies that promote excellence in teaching, learning, service, = and research for the University=E2=80=99s academic = disciplines,
Leadership and expertise in navigating an = increasingly complex and diverse scholarly information environment, =
Partnerships which promote scholarship, = service, and the profession, as well as environmental stewardship, = social responsibility, and respect for diversity,
Responsible stewardship of resources, and =
Facilities which preserve an intellectual = center of the campus and foster study and research interaction among = students, faculty, librarians, and information = resources.

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University Strategic Plan Goal	Unit Goals, Desired = Outcomes	Assessment = Criteria and Measures	Process for = Using Assessment Results for Continuous = Improvement	Timetable for = Implementation
Goal 1: High Quality Education	FGCU Library Services will provide = high quality library service to the FGCU community, as defined through = the following activities: 1. =C2=A0Information literacy = instruction will be provided to ensure students have the skills to = become academically engaged. 2. =C2=A0The FGCU community will = rate library employees as providing superior customer service. 3. = =C2=A0Individualized research consultations will be provided to students = and faculty at their request to ensure they have the materials and = skills they need for teaching, learning, and = research.	1. =C2=A0The library will administer the ETS Information = &=C2=A0Computer Literacy Assessment test to determine our students' = information literacy skills. 2. =C2=A0Gaps identified by LibQUAL+ = 2006 between our users' perceived and desired levels of service will be = compared to LibQUAL+ 2008 and addressed as necessary and feasible. = =C2=A0 3. =C2=A0Feedback forms completed by users after = individualized research consultations will indicate whether the service = was useful.	1. =C2=A0The library administered the = ETS Information &=C2=A0Computer Literacy Assessment for the first = time in Spring 2007. =C2=A0Feedback from this assessment will enable the = library to refine and improve its IL program. 2. =C2=A0Biennial = administration of this survey allows us to see how well we have = addressed and corrected any problems or concerns over time. 3. = =C2=A0Feedback forms indicate high levels of user satisfaction. = =C2=A0These forms will be monitored by the Head of Reference and the = Assistant Director for Public Services.	1. =C2=A0The = library will administer the ETS ICT biennially on odd-numbered years. = =C2=A0 2. =C2=A0LibQUAL+ is administered biennially on = even-numbered years. 3. =C2=A0Individualized research = consultations are assessed on a continual basis.
Goal 1 High Quality Education	FGCU Librarians will develop a = well-organized and accessible collection to ensure students have the = resources that they need for academic success, as defined by the = following activities: 1. =C2=A0Users will find the library easy = to understand and use. 2. =C2=A0FGCU will compare its library = holdings against peer Florida state university libraries to establish = gaps or strengths. 3. =C2=A0Librarians will provide data in the = form of Library impact statements to the Office of Curriculum and = Instruction to describe the resources needed in support of new academic = degrees and programs. =C2=A0 4. =C2=A0Monograph collections will = be developed and supported through an allocation formula. =	1. =C2=A0Gaps identified by LibQUAL+ 2006 between our = users' perceived and desired ease of use will be compared to LibQUAL+ = 2008 and addressed as necessary. 2. =C2=A0The Library will = continue its participation in the state-wide WorldCat Collection = Analysis project. 3. =C2=A0Library impact statements describe the = required library resources for new academic degrees and programs. = =C2=A0Some new programs require little additional funding, but other = programs require significant additional funding for library resources. = =C2=A0 4. =C2=A0The allocation for each discipline will be fully = spent by the end of the fiscal year.	1. =C2=A0Biennial administration of = this survey allows us to see how well we have addressed and corrected = any problems or concerns over time. 2. =C2=A0The pilot project = analyzing the depth, currency, uniqueness, and overlap of a subset of = the State University Library Collections has been completed. = =C2=A0 3. =C2=A0Although we have added many new programs since = opening in 1997, the library has not had concomitant funding to support = increased library demands. =C2=A0 4. =C2=A0Expenditures are = monitored regularly to ensure that funds are neither over- nor = under-spent. =C2=A0	1. = =C2=A0LibQUAL+ is administered biennially on even-numbered = years. 2. =C2=A0The SUL Collections Planning Committee will draft = an RFP during 2008 for the completed collection analysis. 3. = =C2=A0Library impact statements are compiled as needed. =C2=A0 = Articulation between library and Academic Affairs budgeting process = should occur annually in spring. 4. =C2=A0Selectors will receive = quarterly reports reflecting their disciplinary = expenditures.
Goal 4 Talented And Dedicated Faculty And = Staff	FGCU Library Services will recruit, = retain, and develop library staff and faculty, as defined by the = following activities: 1. =C2=A0Identify and describe needed = positions for funding consideration. 2. =C2=A0Encourage staff and = faculty to participate in professional development and educational = opportunities.	1. =C2=A0 Staffing needs will be identified based on = current and upcoming program needs. 2. =C2=A0Library faculty and = staff will be provided with opportunities to participate in professional = development or scholarly activities.	1. =C2=A0Reasonable assignments will = be defined based on similar positions in like institutions, as found on = professional job lists and in the professional literature. 2. = =C2=A0Annual staff and faculty reviews describe scholarly, professional, = and developmental activities undertaken each year. =C2=A0Current levels = of involvement will be maintained or increased.	1. = =C2=A0Annually; staffing needs will be reviewed each winter in = preparation for spring budget request. 2. Annually; based on = faculty and staff reviews.
Goal 5 State of the Art = Infrastructure	FGCU Library Services will design and = maintain the library facilities to foster intellectual interaction and = productivity.	1. =C2=A0Equip and furnish the new library expansion to = encourage student and faculty interaction with collections, classmates, = instructors and colleagues.	1. LibQUAL+ 2008 and 2006 scores on = "library as place" will be compared to identify opportunities = for improvement.	1. = =C2=A0LibQUAL+ is administered biennially on even-numbered = years.
Goal 7 Community Leadership	Use the professional knowledge and = expertise of library faculty and staff to improve library services to = residents of Southwest Florida, as defined by the following = activities: 1. =C2=A0Provide administrative support to and = collaborate with the Southwest Florida Library Network (SWFLN), one of = six multi-type library cooperatives in Florida, to improve delivery of = library services to area residents. 2. =C2=A0Provide leadership = to various SWFLN committees and initiatives.	1. =C2=A0SWFLN will enhance library services in its = service region by obtaining grants for cooperative ventures and by = offering low-cost continuing education opportunities to member = libraries. 2. =C2=A0Library faculty and staff will lead and serve = on SWFLN committees.	1. =C2=A0SWFLN will continue to obtain = significant grant funding to support library services to its region, = depending upon available grants. =C2=A0Sample benchmarks for 2005-2006: = Library Cooperative Grant, $300,000; LSTA Training &=C2=A0Resource = Sharing, $104,000. 2. =C2=A0FGCU faculty and staff will continue = to be actively involved with SWFLN's administration and outreach = efforts.	1. SWFLN = Executive Director's reports are issued monthly and annually. 2. = =C2=A0Faculty and staff involvement in SWFLN committees is assessed = during the annual review process.
Goal 8 Continuous Assessment	FGCU Library Services will develop a = multi-year comprehensive assessment plan.	1. =C2=A0Assessment instruments will be selected that = measure the library's services, collections, and educational = strategies.	1. =C2=A0Results of assessments will = be used to identify areas needing improvement.	1. =C2=A0Major = assessments are administered alternately every two years (LibQual+ on = even numbered years; ICT during odd-numbered = years.