| Goal 1, Goal 5 |
Continuously assess new and emerging =
technologies and determine corresponding campus needs |
Documentation of attendance at trade demos; subscriptions =
to trade publications
Annual technology needs =
analysis
Installation of new technologies |
Trade demo attendance compared to =
technologies recommended/installed will be used to evaluate practicality =
of future demos.
Results will be used to setup demos, research =
alternatives, and evaluate installed technologies for upgrades or =
replacements.
Lessons learned related to installations will be =
used in future decisions. |
In place and =
done annually
In place and done =
annually
In place, post =
install |
| Goal 1, Goal 5 |
Provide, manage and maintain state of =
the art computer technology for all Academic endeavors throughout the =
University (PO-B) 1.1; 2.1; 4.1; 5.2 |
In affiliation with the FGCU Technology Advisory =
Committee, monitor, manage and review the implementation of the =
University-Wide Technology Acquisition and Replacement plan to ensure =
and verify timely installation of upgraded technology equipment as =
mandated for this fiscal year.
Verify that instructional desktops =
meet minimum operating standards as defined by the TAC.
Review =
and analyze statistics as they relate to all course-related technology =
services including Help Desk, equipment placements, equipment =
problems/repairs, and identify any indicators of needed operational =
changes or improvements.
Review and analyze usage of student =
servers that allow for development of course-related web sites created =
by active students and identify any indicators of needed =
changes.
Review and analyze usage of student file servers that =
allow for data storage and file exchange and determine whether changes =
are warranted.
Review and analyze statistics as they relate to =
the technical support of the University=E2=80=99s Learning Management =
System and identify any indicators of needed changes. |
Assessment will ensure that technology =
upgrades are met as dictated by approved =
Plan.
Assessment will =
ensure that technology standards are met.
Assessment will =
enable IT to study trends, better coordinate associated services and =
plan for future growth with improved =
accuracy.
Assessment will enable IT to =
monitor usage and trends and plan for future growth with improved =
accuracy.
Assessment will enable IT to monitor usage =
and trends and plan for future growth with improved =
accuracy.
Assessment will enable IT to monitor usage and =
trends and plan for future growth with improved =
accuracy. |
In place and =
done =
annually
In =
place and done annually
In place and done =
monthly
In place and done =
daily
In place and done =
daily
In place and done =
monthly |
| Goal 1, Goal 5 |
Support and maintain the University =
Web site. (DJ) 1.1; 1.3; 1.4; 2.3; 2.4; 2.5; 3.1; 3.5; 4.1; 4.3; 4.4; =
4.5; 5.2 |
Content on the FGCU Web site is complete, accurate, =
current, and deemed effective according to Web satisfaction =
reports. |
Results from usability testing, =
heuristic evaluations, and/or satisfaction surveys are documented and =
used to support continued development of the University Web =
site. |
In place, done =
Spring and Fall |
| Goal 2 |
Serve as a practicum site for students =
interested in pursuing careers in broadcasting, journalism, magazine =
production, digital media design and development, and/or technology =
support services. (All) 1.2; 2.2 |
The number of students employed annually by ITBS to =
assist with research and development projects while working under the =
tutelage of a professional staff.
Students will be employed in =
each of the following roles: to assist TV Producers with the development =
of programming; to assist TV production crews with camera, lighting, and =
stage setup; to assist Broadcast Journalists; to assist with the =
development of Print Media and photography; to assist with the design, =
development and maintenance of websites and web based applications; and =
to provide on the job training to student workers that will encourage =
career growth in the areas of: **Customer service **Support of computer =
technology **Support of audio and multi-media technology
Employ =
students desiring a career in instructional technology or other =
educational technology-related fields to assist with design and =
implementation of course websites. |
Influence the quality of the learning =
experience offered to the students.
Influence =
the quality of the learning experience offered to the students and the =
number of positions that can be offered under each =
role.
=
Influence the quality of the learning =
experience offered to the students. |
In place and =
done annually
In place and done =
annually
<=
br>
In place and done =
annually |
| Goal 4 |
Assist faculty in developing =
instructional methods that allow the public to access higher education =
at times convenient for their personal circumstances. (DJ) 1.2; =
3.3 |
e-Learning Services staff will involve at least 30% of =
faculty in faculty development activities employing a variety of =
methodologies: workshops, seminars, online tutorials, and private =
consultations.
To the satisfaction of users, e-Learning Services =
will assist faculty and students in the use of ANGEL, the course =
management system adopted by FGCU, through tutorials, workshops, and =
private consultations. |
Attendance rate for development =
activities will be used to plan future activities and influence proper =
methodology.
Results of Assessment would be =
analyzed for indications of improvement needs. =C2=A0Data indicating =
improvement would be studied for solutions. =C2=A0A solution(s) will be =
implemented and then re-assessed for service =
improvement. |
In place and =
done after activity
In place and =
done after activity |
| Goal 7 |
Serve as a powerful marketing and =
public relations vehicle for the University. (KBD) =
1.2 |
The number of times Florida Gulf Coast University is =
identified in all TV and FM station Ids; Arbitron and Neilson ratings =
for WGCU-TV and WGCU/WMKO-FM; audience numbers for FGCU Quarterly report =
on TV and FGCU College highlights on FM.
Note: FGCU is mentioned on =
WGCU-TV (analog) an average of 30 times a day, 24 times a day on DT-30 =
and 24 times a day on WGCU-FM.
Number of FGCU special events that =
are included in FM PSAs.
Number and audience demographics for =
specials on education issues and collaborations such as programming in =
conjunction with the Naples Council on World =
Affairs.
Websites in support of University marketing =
endeavors that are evaluated by users as clear and =
effective.
Quality and number of photography =
service requests filled in support of University=E2=80=99s marketing =
endeavors and number and range of high quality photographs created and =
stored in a university-wide FGCU photo collection.
Review and =
analyze statistics as they relate to the technical support of the =
University=E2=80=99s Learning Management System and identify any =
indicators of needed changes. |
The ratings will be used to attract =
underwriters and to ensure =
exposure.
=
We will be sure that FGCU events are included each =
quarter.
Audience reactions will be considered when producing =
future shows and demographics will be reviewed to be sure we are =
reaching an appropriate audience.
Results from these =
measurements are used to improve access to and enhance the quality of =
information related to recruiting, retention, and advancement on the =
FGCU Web site.
Improved quality in the photos and improved =
access to the photo =
collection.
Assessment will enable IT to =
monitor usage and trends and plan for future growth with improved =
accuracy. |
Arbitron =
ratings are provided quarterly and Neilson primetime ratings =
weekly.
In=
place and done daily
In place and done =
quarterly
In place and done =
quarterly
In place and done each =
photo shoot
In place and done =
monthly |
| Goal 5 |
Support University communication =
initiatives through the design, development, and coordination of printed =
and electronic publications. (DJ) 1.3; 1.4; 2.3; 2.4; 3.1; 3.5; 4.1; =
5.2 |
Publications are consistent with FGCU marketing =
strategies; adhere to University design guidelines; are up to date; meet =
the needs of the intended purpose; reflect the diversity of FGCU =
students, faculty, staff, and the range of programs and =
departments. |
Maintain consistent branding and =
ensure publications meet intended needs. |
In place and =
done monthly |
| Goal 4 |
Assist faculty in redesign of high =
enrollment courses. (DJ) 2.2 |
Drawing from experiences and feedback from existing =
high-enrollment e-Learning courses, e-Learning Services will redesign at =
least one high-enrollment course by the end of Academic year =
2007-2008. |
If course redesign does not meet the =
desired outcome, course will be studied with new solutions implemented =
and re-assessed. |
In place and =
done annually |
| Goal 4 |
Prepare adjunct faculty, new faculty, =
and other faculty for teaching in higher education. (DJ) =
3.3 |
e-Learning Services will work with Continuing Education =
to release the Online Teaching Preparation course, formerly known as =
College Teaching Institute (CTI. This course will be ready for =
deployment to FGCU faculty and to other faculty and institutions by the =
end of Academic year 2007-2008. |
This product is either released, or it =
is not. =C2=A0If it is not released in time, we will be assessing the =
process to determine what needs to be changed / improved so that it will =
be released. |
In place and =
done annually |
| Goal 6 |
Consult and recommend on digital media =
equipment and communication technology in support of faculty and staff =
research efforts. (DJ) 5.2 |
Appropriate consulting services are provided to support =
Faculty and staff research and publishing of research =
findings. |
To improve the services provided in =
support of Research initiatives. |
In place and =
done regularly |
| Goal 7 |
Provide Southwest Florida access to =
information, ideas, and continual learning opportunities. (KBD) =
5.3 |
WGCU Public Media will be recognized for its quality =
national public television and radio services throughout Southwest =
Florida, for its Expressions Magazine, and for its local programs on =
topics of particular interest to this region.
Number of, and =
participant levels in, outreach projects that allow viewers and =
listeners to continue to learn after the television and radio are turned =
off. |
Shows that do not receive awards will =
be dropped or improved based on =
feedback
Low attendance events will not =
be repeated. |
In place and =
done annually
In place and =
done each event |
| Goal 6 |
Conduct on-going research in the area =
of Internet based course delivery.(DJ) 5.5 |
Each full-time staff in e-Learning Services will conduct =
at least one action research project, either as an individual or in =
collaboration with other staff and/or faculty
e-Learning Services =
will review and analyze all distance learning statistics and report =
findings to Deans and Provost. |
Any results from research that =
indicates a need for improvement will be analyzed with solutions =
implemented and re-assessed as appropriate.
If statistics are =
not adequate for what is needed, will develop new statistics to capture =
appropriate data. |
In place and =
done annually
In place and done each =
event |
| Goal 1, Goal 5 |
Provide technology and technology =
support to ensure that all University-sponsored special events are =
presented with the highest level of quality. (PO-B) 1.4; =
5.2 |
Review and analyze statistics as they relate to all =
special event requests to determine new trends/ =
requirements
Conduct skills-assessment analysis of all student =
technicians each semester |
Assessment will enable IT to study =
trends, better coordinate associated services and plan for future growth =
with improved accuracy.
If statistics are not adequate for what =
is needed, will develop new statistics to capture appropriate =
data. |
In place and =
done monthly
In place and done =
monthly |
| Goal 3 |
Provide technology and technology =
support to student clubs and organizations as it pertains to the setup =
and moderation of multi-media equipment at University events. (PO-B) =
4.3 |
Review and analyze statistics as they relate to all =
student sponsored special event requests to determine new =
trends/requirements. |
Enable IT to study trends, better =
coordinate associated services and plan for future growth with improved =
accuracy. |
In place and =
done monthly |
| Goal 7 |
Secure grants and donations adequate =
to fund the operations of WGCU Public Media. (5.1, =
5.4) |
WGCU Public Media will acquire at least $3.5 million in =
grants and donations annually. |
If adequate funds are not realized =
services will be eliminated or reduced. |
In place and =
done annually |
| Goal 7 |
Through WGCU Public Media, secure =
grants and donations to fund projects that support community links/ =
partnerships. (5.3) |
WGCU Public Media will successfully apply for and receive =
external funding for at least three community outreach projects =
annually. |
If grants submitted are not funded, we =
will ask for external review and incorporate feedback into future =
proposals. |
In place and =
done per grant submitted |
| Goal 1, Goal 5 |
Support and maintain Web based =
application requirements of the University. (DJ) 1.1; 1.3; 1.4; 2.3; =
2.4; 2.5; 3.1; 3.5; 4.1; 4.3; 4.4; 4.5; 5.2 |
Installed Web based applications are meeting the needs of =
the users |
Assessment outcomes will be used to =
improve future development. |
In place and =
done annually |
| Goal 1, Goal 5 |
Maintain the enterprise Web Content =
Management System (Web CMS) and it's users. (DJ) 1.1; 1.3; 1.4; 2.3; =
2.4; 2.5; 3.1; 3.5; 4.1; 4.3; 4.4; 4.5; 5.2 |
Web sites will be developed in the Web CMS and it's users =
(Web Editors) will maintain Web sites using the Web =
CMS. |
Web development will be tracked and =
end users of the Web CMS will be contacted regularly for input on =
maintaining their sites using the Web CMS. |
In place and =
done annually |