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Florida Gulf Coast University
10501 FGCU Blvd S.
Fort Myers, FL. 33965-6565

Phone: (239) 590-1006
Fax:     (239) 590-1066

Press Release


"The Indispensable Administrative Assistant" Workshop Offered by FGCU Florida Institute of Government

FORT MYERS, FL - Employees from both the private and public sectors are invited to attend a full-day workshop “The Indispensable Administrative Assistant” presented by the Florida Institute of Government at Florida Gulf Coast University as part of its Professional Development Series from 8:30 a.m. to 3:30 p.m. on Tuesday, May 6 in the Broadcast Building Room 111.

The workshop will teach employees new skills to move careers forward and help employees enjoy it more. The workshop will provide practical ideas and skills that can be applied immediately to the job.


     Enhance ability to use interpersonal skills even in challenging situations

     Increase ability to get ideas across so they get heard

     Gain a greater understanding of how to relate to all communication styles

     Learn the secret to personal and professional goal setting

     Discover creative win-win ways to deal with office politics

     Sharpen your verbal and written communication skills

     Practice the keys to conflict resolution

     Build on your skills in problem solving
Mary Pike is instructor for the program. For 20 years, she has worked with secretaries, administrative assistants and executive assistants to help them discover how to apply success strategies on the job by drawing on proven principles from the fields of management and communication.

Pike holds a master’s degree in communication and has managed her own training and consulting business for many years.

The central purpose of the Institute is to help promote superior performance in government and nonprofit organizations through quality training, consulting and technical assistance.

As an accredited comprehensive public university, FGCU addresses the higher educational needs of Southwest Florida and provides a learning-centered environment that offers high quality educational opportunities for the general public, such as administratively hosting the Institute.

For more information, contact Institute director Joanne Hartke at (941) 590-7815. Registration for the workshop is $66.

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