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Office of Vice President and
Chief of Staff
Florida Gulf Coast University
10501 FGCU Blvd S.
Fort Myers, FL. 33965-6565

Phone: (239) 590-1065
Fax:     (239) 590-1066
Email:  apacheco@fgcu.edu

 

 

Press Release

 
 

FGCU Florida Institute of Government Presents "Who Wants Conflict? ...Managing Conflict & Emotions Effectively" Workshop
9/28/2006

WHO FGCU Florida Institute of Government, for managers, supervisors and employees from both the private and public sectors

WHAT "Who Wants Conflict? .Managing Conflict & Emotions Effectively" full-day workshop from the Florida Institute of Government's Interpersonal Skills Series. The course teaches participants how to maintain composure and analyze situations so that emotions do not sabotage expected results. Participants learn to understand how emotions and conflict affect job performance and learn techniques to manage them more effectively. International speaker Allison Blankenship is instructor for the program.

WHEN 8:30 a.m. to 3:30 p.m., Tuesday, Oct. 10

WHERE Student Union ballroom

WHY To learn how to:

Listen to emotions for better decision-making

Maintain composure on the job

Respond positively to criticism from others

Recognize how thoughts, feelings and behaviors affect job performance

Analyze situations so that emotions do not sabotage the results you want

Identify why people feel, act, and communicate the way they do



COST $99

CONTACT Joanne Hartke at (239) 590-7815 or jhartke@fgcu.edu




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