- New Phone Installation (i.e. Avaya Desk Phones, Conference Phones, Classroom Phones etc…)
- Existing User Changes (i.e. Old office to new office moves, phone upgrades, name changes etc…)
- TBA to new user assignment (i.e. New user taking over an existing department extention.)
- Extension Disconnects (If you want to get rid of an extension all together.)
- Feature/Configuration Changes (i.e. Call forwarding, voice mail and authorization codes for long distance.)
- University Cell Phone Program (i.e. University provided, employee allowance, or departmental prorated)
- Line Only (i.e. A featureless second extension added to an existing phone)
- BlueJeans Audio Conferencing (audio conferencing options.)
- Digital Faxing (Faxing from you desktop computer.)
*All requests for services and related changes to the University phone system are
made by selecting the appropriate form which can be accessed online.
*Expected completion time is 7-10 business days:
- A monthly and/or one-time charge may apply for requested service(s).
- Please contact the ITS - Voice Services for further pricing information.
- To report a Telecommunications issue, please call x1188 (239-590-1188 ), or send an email to firstname.lastname@example.org
Reoccuring Monthly Rates
*For budgeting purposes, please use the following monthly costs as approximations for the type of service(s) required. ITS - Voice Services is committed to providing the most competitive prices on all its services.
- Avaya IP B189 Conference Room Phone (Does not include hardware): $50.00 Monthly
- Avaya Basic Desktop Phone: $33.50 Monthly
- Avaya Desktop Phone Rental(s): $30.00 Daily
- Avaya Conference Room Phone Rental: $45.00 Daily
- Extension to Cell Phone Forwarding (EC500): $4.00 Monthly
- Department Announcement: $13.50 Monthly
- Directory/National Assistance: No Charge
- Digital Faxing: $31.00 Monthly
- Line Only (LO): $13.50 Monthly
- Automated Attendant: $40.00 Monthly (Additional charges may apply depending on setup)
- Voice Mail: $6.00 Monthly
- Mutare (Speech to text): $3.00 Monthly
One Time Service Installation Rates
- New Phone Installation (Including Softphone): $70.00
- Digital Faxing: $70.00 (Free analog to Digital conversion)
- Extension to Cell Phone Forwarding (EC500): $25.00
- General Service/Labor: $70.00 per Hr.