Security Alerts: Instructure/Canvas Platform Data

May 08, 2026

Security Alert 2: May 8, 2026 (Employees)

Dear Eagles,

At this time, FGCU is able to access Canvas, our learning management platform. Canvas was recently affected by a cybersecurity incident involving its parent company, Instructure, a global educational technology provider.

FGCU is continuing to monitor this situation, and we are investigating whether any student, faculty or staff information was compromised.

Based on information we have received from Canvas, employees do not need to reset their passwords. We recommend you save a copy of your course materials, gradebook, projects and related documents that are used for your courses and other activities in Canvas.

All academic activities are planned to continue as scheduled.

We also want you to remain vigilant for possible fraudulent emails, text messages or calls that attempt to take advantage of this situation.

FGCU will never ask for your password or multi-factor authentication code by email or text message.

Be cautious and report any suspicious emails or texts that ask you to:

click unfamiliar links
provide your password
verify personal information
approve unexpected login requests
act with urgency

If you receive a suspicious message, do not respond or click any links. Report it immediately to FGCU’s ITS Help Desk for review. You can do this by emailing helpdesk@fgcu.edu.

We understand the inconvenience and frustration this situation has caused FGCU employees, especially as we prepare to launch summer classes.

As we continue to monitor the situation and receive updates from Instructure, FGCU will share updates with our campus community.

Security Alert 2: May 8, 2026 (Students)

Dear Eagles,

At this time, FGCU students are able to access Canvas, our learning management platform. Canvas was recently affected by a cybersecurity incident involving its parent company, Instructure, a global educational technology provider.

FGCU is continuing to monitor the situation, and we are investigating whether any student, faculty or staff information was compromised.

Based on information we have received from Canvas, students do not need to reset their passwords. We recommend you save a copy of your course materials, projects and related documents that are used for your courses and other activities in Canvas.

All academic activities are planned to continue as scheduled.

We also want you to remain vigilant for possible fraudulent emails, text messages or calls that attempt to take advantage of this situation.

FGCU will never ask for your password or multi-factor authentication code by email or text message.

Be cautious and report any suspicious emails or texts that ask you to:

click unfamiliar links
provide your password
verify personal information
approve unexpected login requests
act with urgency

If you receive a suspicious message, do not respond or click any links. Report it immediately to FGCU’s ITS Help Desk for review. You can do this by emailing helpdesk@fgcu.edu.

We understand the inconvenience and frustration this situation has caused FGCU students, especially as we prepare to launch summer classes. As we continue to monitor the situation and receive updates from Instructure, FGCU will share updates with our campus community.

Security Alert 1: May 7, 2026 (All Campus)

Dear Eagles,

Instructure, a global educational technology company, recently experienced a cyber security incident that gave unauthorized access to private client data. FGCU is among more than 8,000 educational institutions and organizations that use Canvas, a learning management platform that is operated by Instructure. The incident also impacted private industries such as Cisco, Apple and more.

The situation has escalated, and we are aware that the hackers have taken control of the login page of Canvas. All clients, including FGCU, are locked out of the platform. If you need to communicate with an instructor, please contact them via fgcu.edu email.

As the Instructure vendor works to restore service to its clients, FGCU is working to determine whether any student, faculty or staff information was stolen. We have already confirmed the breach is not due to vulnerabilities in the FGCU security system.

According to reports, the compromised information could include names, emails, home addresses and student and/or employee identification numbers, as well as private messages stored in the Canvas platform.

We will also continue to share updates as additional information becomes available.