School of Resort & Hospitality Management

The mission of the Resort and Hospitality Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry.

Academic Learning Compact

Consistent with its mission and guiding principles, Florida Gulf Coast University is committed to academic excellence and continuous quality improvement, as supported by a sound teaching-learning process. Within this process, students and instructors share responsibility for learning that is a movement from the simple to the complex, the concrete to the abstract, and the dependent to the independent. The Academic Learning Compact (ALC) initiative supports the teaching-learning process by clearly identifying expected core student learning outcomes in the areas of content/discipline knowledge and skills, communication skills, and critical thinking skills; aligning curricula with expectations; and using assessment to guide continuous improvement.

Content/Discipline Knowledge and Skills
Graduates will be able to:

1. Apply management competencies and business expertise to increase operational effectiveness in hospitality industry contexts.

Resort and hospitality administration content/discipline knowledge and skills are primarily assessed at the program level through papers, exams, and projects completed in courses in the major, including HFT 3221, HFT 3253, HFT 4240, and HFT 4462.

Additionally, all LCOB students must complete the business core with the following learning outcomes:

1. Demonstrate knowledge of ethical frameworks in business.
2. Demonstrate knowledge of global factors influencing business.
3. Demonstrate knowledge of corporate social responsibility, including environmental responsibility, frameworks.
4. Understand main concepts & definitions in accounting, economics, finance, information systems, management, marketing, & operations management.
5. Demonstrate the integration of knowledge across disciplines.

These are assessed at primarily in the business core at the college level through ETS Major Field Tests, papers, projects, and tests in GEB 4890, SCM 3005, FIN 3403, MAR 3023, HFT 3670, and other undergraduate business courses.

Communication Skills
Graduates will be able to:

1. Acquire effective communication skills and apply them appropriately to achieve desired results in hospitality settings.

Additionally, all LCOB students must complete the business core with the following learning outcomes:

1. Prepare effective written reports.
2. Deliver effective oral presentations.

Communication skills are assessed at the college and program levels through papers and oral presentations in courses such as HFT 4240, HFT 4945, and GEB 4890.

Critical Thinking Skills
Graduates will be able to:

1. Evaluate information to make business decisions and solve complex problems using analytical tools and critical thinking strategies.
2. Demonstrate ethical reasoning and responsibility managing in a diverse hospitality environment.

Critical thinking skills are assessed at the program level through papers, exams, and projects completed in courses in the major, including HFT 3221, HFT 3253, HFT 4240, and HFT 4462.

Additionally, all LCOB students must complete the business core with the following learning outcomes:

1. Solve business problems using analytical tools.
2. Apply critical thinking skills to business problems.

Critical thinking skills in the business core are assessed by papers, projects, and tests in FIN 3403, GEB 4890, and other undergraduate business courses.

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