Wings Up for Student Success

FGCU’s centralized student success platform, powered by the Customer Relationship Management (CRM) platform Slate for Student Success. Providing a unified 360-degree view of each student’s academic progress, engagement, and support history, the platform enables faculty, advisors, and student-support partners to identify concerns early, document interactions, coordinate care, and deliver targeted, timely interventions that advance persistence, progression, retention, and graduation.

Access Wings Up

Support a Student Using Wings Up

When you have a concern about a student, or want to connect them to additional support, Wings Up provides a simple, coordinated way to take action. Submitting a referral ensures the right campus partners are notified and follow-up is tracked, reducing duplication and ensuring timely support.

Refer a Student

One Platform. Many Partners.

These resources help campus partners understand how to engage with Wings Up, use the platform effectively, and align efforts across the university.

Training & Onboarding
Rules of Engagement

Getting started with Wings Up

Wings Up training and onboarding are designed to ensure campus partners are confident using the platform, understand shared expectations, and are equipped to engage students effectively and responsibly. Training is role-based, practical, and aligned with FGCU’s student success model.

Schedule Training

Shared expectations and responsible use

The Rules of Engagement establish clear expectations for how campus partners use Wings Up to support students. These standards ensure responsible use of student information, coordinated outreach, and a consistent, student-centered experience across the university.

Rules of Engagement

What We’ve Accomplished With Wings Up (So Far)

Since launching Wings Up, FGCU has made meaningful progress toward building a more coordinated, proactive, and student-centered approach to support. Early implementation has focused on establishing strong foundations, aligning campus partners, and delivering immediate operational value.

Built a Centralized Student Success Platform
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- Launched a shared system to manage outreach, referrals, notes, and action items
- Reduced fragmentation by bringing student support activity into one place
- Established a common framework for tracking progress and follow-up
Activated Campus Partner Engagement
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- Onboarded academic colleges, advising teams, and student support offices
- Provided role-based access and training aligned with job responsibilities
- Created shared visibility that improves coordination across units
Implemented Proactive Outreach & Care Management
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- Enabled early identification of students needing support
- Operationalized assignment lists to prioritize outreach and follow-up
- Supported coordinated care management for complex student needs
Standardized Workflows & Expectations
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- Defined referral pathways and ownership across campus
- Established documentation and follow-up standards
- Introduced Rules of Engagement to promote consistent, responsible use
Enhanced the Student Experience
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- Reduced duplicate or uncoordinated outreach
- Improved clarity around next steps and support connections
- Reinforced a sense of care, continuity, and accountability

Request Access

Request role-based access to Wings Up for you or your team. Access requests are reviewed to ensure alignment with job responsibilities, data standards, and training requirements. Once approved, you’ll receive guidance and next steps.

request access

Schedule a Meeting

Schedule a meeting with the Wings Up team to discuss how the platform can support your unit’s goals. Meetings are ideal for exploring use cases, aligning workflows, and determining the best path for integration into your existing processes.

schedule a Meeting

Have Questions?

The Wings Up team is here to help. Whether you’re exploring how Wings Up works, requesting access, or looking for guidance on supporting a student, we’re happy to connect.

Email Wings Up