Mail Operations

Domestic Shipping

The new, updated form for domestic shipping can be found at Q:\ASPP\Forms. When using this form, please save a copy onto your personal computer so that personal information is not saved onto the blank form.

International Shipping

FGCU is phasing in the first component of its Export Control Program November 1, 2018 through November 14, 2018.  The first component focuses on international travel, international shipping via FedEx and the domestic shipping of hazardous materials via FedEx.  Export control regulations are federal laws that prohibit (1) the unlicensed export of certain items, software, technology, and services; (2) travel to certain sanctioned or embargoed countries; and (3) certain exports, re-exports or transfers of items to individuals or entities identified by various U.S. agencies and other foreign governments.  The attached memo summarizes the implementation timeframe for Phase I, the location of the export control screening forms and the processing of the screening forms.  

Refer to Office of Research and Graduate Studies for policy and new forms. NOTE: Items cannot be shipped to a PO Box. All forms must contain a valid phone number. Contact Mail Operations 239-590-1320 mailops@fgcu.edu with any shipping or mail questions.

Please notify the Mail Operations Supervisor of any changes within your college/department that would have any effect on mail delivery, including delivery location. Indicate the changes that need to be made, along with the effective date of the change and your contact information.

• All incoming mail is sorted and delivered to its appropriate location by department twice daily.
• It is the department's responsibility to route all interdepartmental mail received.

• Any outgoing mail must be accompanied with a blue postal card that contains the departmental bar code.
• All mail will be metered according to bar code on the blue postal card. All departmental bard codes are kept confidential by Mail Operations.
• Postage usage for outgoing mail includes postage due, undeliverable addressed mail, and business reply mail are charged back to the appropriate departments on a monthly basis through expense reimbursements.
• Outgoing mail is picked up by Mail Operations twice daily, and the pickup deadline for outgoing mail is at 2:30 P.M. Monday through Friday.
• If the pick-up deadline is missed, outgoing mail expected to be sent out the same day may be hand-delivered to Mail Operations no later than 4:00 P.M. Please call Mail Operations at 590-1320 or 590-1319 to make arrangements.
• If a department is expecting a large quantity of outgoing mail, see the information below for "Special Mailings".

• Identify interoffice mail by the employee's name and department, not the building or room number.
• Mail addressed to FGCU should use the interoffice mail system, and not go out for postage.
• Interoffice mail is collected from various locations according to the mail schedule, and distributed into the internal mail system and handled the same as all the other departmental mail.
• To avoid delays with delivery of interoffice mail, it would be ideal for departments to hand deliver interoffice mail when it is address within the same building, especially if it is time-sensitive.
• Never put money through interoffice mail.

• Advance notice is needed to effectively handle and process large or specialized mailings. Contact the Mail Operations Supervisor, or call 590-1320 or 590-1319 prior to starting any large or special outgoing mail operations.
• Large mailings are normally 1,000 or more pieces.
• Mail Operations is not responsible for the sorting or preparation of any bulk mail, but is responsible for funding and tracking. Therefore, Postal Services requires notification that a bulk mailing is being planned. Contact the Mail Operations Supervisor before any bulk mailings are printed, and he will provide you with the necessary permit number for mailing.

•  Outgoing personal mail is handled along with University mail but separated from mail needing postage.
• Mail Operations cannot apply metered postage to personal mail but will assist you in determining the correct amount.
• Be sure to include a return address on all your personal mail.
• The University should not receive incoming personal correspondence unless you reside on campus.