Customer Experience Management Minor

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Learn fundamental principles essential to engaging customers across all industries. This program prepares students to create and maintain a customer-focused employee culture, which enhances customer satisfaction, fosters loyalty, and drives positve outcomes.

No matter your academic focus, cultivating a customer-focused organizational culture will be critical to your professional success. The Customer Experience minor introduces the fundamental principles essential to engaging customers across all industries. This program prepares students to create and maintain a customer-focused employee culture, which enhances customer satisfaction, fosters loyalty, and drives positive outcomes.

Internships

Gain valuable experience while you learn.

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Admissions and Curriculum Information

Visit the FGCU Academic Catalog to review specific Admissions information and Program Requirements.

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