Representing FGCU’s School of Resort and Hospitality Management (SRHM), Dr. Mary Wisnom had the privilege of receiving an Industry Innovation Award and speaking on a unique FGCU laboratory space at the 2014 International Spa Association (ISPA) Annual Conference and Expo.
The Spa Lab is the first-of-its-kind student managed on-campus day spa. Developed and designed to enhance student education, the Spa Lab opened its doors in fall 2011. Where it is typical to have kitchen, food/wine, event, and guest room labs in hospitality programs, a spa laboratory was a new concept.
To expand upon the spa management education students receive in the classroom, the Spa Lab allows students hands-on lab work and on-the-job training.
The Spa Lab provides students with the opportunity to receive applied course experiences, such as working as a spa attendant, using the spa operation software to complete client management tasks and run financial reports, experiencing hydrotherapy, or receiving various spa treatments.
When not being used for classroom work, the Spa Lab is a full service day spa available to the campus community.
A team of three students manage the Lab, with typical spa director responsibilities such as developing the menu, hiring and managing the therapists and technicians, maintaining the facility, operating the reception desk, marketing the spa and controlling the budget.