ITS Student Services

Student Technology Support

ITS provides support for students through the University Help Desk

How to Get Help:

  1. Searchable ITS Knowledge Base for technology guides at your fingertips
  2. Email our staff at: helpdesk@fgcu.edu
  3. Call (239) 590-1188
    • Help Desk staff are available to assist Monday - Friday 7:00 am to 11:00 pm and Saturday 8:00 am to 5:00 pm
    • Please leave a voice mail during non-business hours
  4. Visit us in person at: Ben Hill Griffin Hall - 252
  5. Submit a request via our Request Site
  6. Live in FGCU housing, and need help? Please visit our Residential Site
  • New to FGCU?

  • How Can I reset my Eagle Access password?

  • What does my Eagle Access Account give me access to?

  • What do I do if I can't login?

  • Classroom/event technology request

  • Does FGCU have computer labs?