FGCU Emergency Management Advisory

Sept. 27, 2022 | FGCU is canceling all classes and non-essential campus activities Thursday and Friday. FGCU leaders will evaluate methods for students to make up for lost instructional time, which will likely include the use of planned study dates as regular academic class. Please expect updates to the academic calendar once we return to normal operations. For storm updates, visit fgcu.edu/emergencymanagement.

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Student Concerns

The Ombuds Office is an Advocate for Fairness

 The Office of the University Ombuds works with students, faculty and staff to assist in problem solving and as an advocate for fairness. The Ombuds will listen to your concern and will work with you to understand your interests and goals.  The Ombuds will explain policies and procedures, help define options, and work with you and others to create strategies to resolve problems. If the issue is appropriately handled by the Ombuds Office, we will assist in developing strategies to help resolve your concern or conflict.  If another office is better suited to address or resolve the concern, we will advise you of those options. The Ombuds handles conflicts on a case-by case basis, with different strategies used depending on the issues and individuals involved. 

 

How should I resolve my concerns or complaints?

The Ombuds Office will work with you to resolve your issues. In some circumstances a conversation, conflict coaching, a facilitated discussion or a mediation might be appropriate. Find additional resources to address your concerns or complaints by referring to the Student Complaints website. 

 

FAQs

                   

  • What can you expect when you visit the Ombudsperson?  

  • What we do

  • Benefits

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Office of University Ombuds

Dr. Helen Mamarchev
Interim Ombuds
Edwards Hall Room 213C
hmamarchev@fgcu.edu

Florida has a very broad public records law. Do not include confidential information in your email.

(239) 590-7405