Office of the University Ombuds


The Office of the University Ombuds works with students, faculty and staff to assist in problem solving and as an advocate for fairness. 


  • What is an Ombuds?

  • What does an Ombuds do?

  • Guiding Principles


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The Ombuds serves students, faculty and staff


Student concerns STaff CONCERNS faculty CONCERNS

Initiatives and Outreach Programs

The Office of the University Ombuds works on a variety of initiatives and offers programs to enrich your growth

continuous improvement Grant-in-aid ACE Women's Network

Students, staff and faculty can contact the Office of the University Ombuds about any issue related to campus life.  The Ombuds will listen to your concern and will work with you to understand your interests and goals.  If the issue is appropriately handled by the Office of the University Ombuds, we will assist in developing strategies to help resolve your concern or conflict.  If another office is better suited to address or resolve the concern, we will advise you of those options. In addition to assisting individuals and groups to resolve concerns, the Office of the University Ombuds also:

  • Provides workshops on a variety of communication, negotiation and conflict management topics

  • Supports events related to conflict resolution, civility, harmony, diversity and inclusion

  • Provides non-identifying feedback to the leadership about trends and systemic problems raised within the campus community 


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Office of University Ombuds

Monique McKay, LL.B, LL.M  

Assistant to the President,      

University Ombuds               

Edwards Hall Room 213C              


Charlotte Bingham, MPA

Assistant Ombuds

Edwards Hall 213B 


Florida has a very broad public records law. Do not include confidential information in your email.

(239) 590-1022

Fax (239) 590-7407