Office of the University Ombuds

The Office of the Ombuds promotes a civil, inclusive, and harmonious campus community by providing informal and confidential *conflict resolution and management services to all members of the campus community.  The Ombuds is independent, and reports directly to the President of the University. 

Students, staff and faculty can contact the Ombuds Office about any issue related to campus life.  The Ombuds will listen to your concern and will work with you to understand your interests and goals.  If the issue is appropriately handled by the Ombuds Office, we will assist in developing strategies to help resolve your concern or conflict.  If another office is better suited to address or resolve the concern, we will advise you of those options.

 In addition to assisting individuals and groups to resolve concerns, the Ombuds Office also:

  • Provides workshops on a variety of communication, negotiation and conflict management topics

  • Supports events related to conflict resolution, civility, harmony, diversity and inclusion

  • Provides non-identifying feedback to the leadership about trends and systemic problems raised within the campus community 

* The Ombuds will review exceptions to confidentiality with visitors.




  • What can you expect when you visit the Ombudsperson?  

  • What we do

  • The Ombuds office is guided by four principles


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Office of University Ombuds

Monique McKay, LL.B, LL.M

Assistant to the President,

University Ombuds

Edwards Hall Room 211

(239) 590-1022

Fax (239) 590-7407