ITS - Voice Services

Please do not move/log out your own, somebody else's phone, or extension number without first contacting ITS-Voice Services. e911 services will not arrive to your correct location if you do.

Ever had a situation where you wish you had internet service but did not? Check out the Forms section and fill out the Wireless Data Form.

Directory Assistance

Harassing and Obscene Phone Calls

Harassing, threatening, phishing, social engineering or abusive telephone calls should be reported to the University Police Department.

A formal complaint must be filed with the campus police before the ITS-Voice Services Department can become involved.

Once a complaint is filed, the campus police will notify the ITS-Voice Services of the situation. Specific action will be coordinated with the campus police and the recipient of the calls. All caller identification information will be supplied directly to the campus police for appropriate action.

What is phishing or social engineering? How can you tell if the caller is trying to extract info that is deemed classified or personal? Read a brief explanation.

Staff
Neal Snyder
Director of Infrastructure
Office: RH - #142B
Phone: 239-590-1177
Michael Forbes
VoIP Technician III
Office: RH - #142C
Phone: 239-590-1125

Christian Welsh
VoIP Technician I
Office: RH - #142F
Phone: 239-590-1115

 

Contact

ITS-Voice Services
10501 FGCU Blvd. S.
Fort Myers, FL 33965

Business Hours

Mon-Fri: 8:00am-5:00pm, and by appointment