Eagle ID Card Office

Is there a fee to replace your Eagle ID?

There is a $15.00 fee to replace your Eagle ID Card. 

Individuals can obtain a replacement card at no charge if the ID card is:

• Frozen/Malfunctioning card – a replacement for a malfunctioning card will be issued at no charge if there is no visible damage to the black MAG stripe on the back of the card, the ID card itself has no visible damage and the malfunctioning card is the current ACTIVE card in the system OR the card was issued more than 3 years ago.
• Name change – a replacement card for a name change will be issued at no charge if the old card is returned.
• Stolen card – a replacement card will be issued at no charge as long as a police report is provided to the Eagle ID card office.

How can I get a replacement?

On Campus

To pay the $15 replacement fee with a credit/debit card, or Eagle Dollars please go directly to the Eagle ID Card Office (Cohen Student Union).

To pay the $15 replacement fee with cash or check, please visit the Cashier's Office (McTarnaghan Hall). Bring your receipt to the ID Card Office to receive your replacement card.

Off Campus

Distance Learning: 

• Please contact the Eagle ID Office initially at smile@fgcu.edu. 
• Call the Cashier's Office at (239) 590-1213 to find out additional payment options.

 

 Individuals can obtain a replacement card at no charge in the following circumstances:

1. Frozen/Malfunctioning card – a replacement for a malfunctioning card will be issued at no charge if there is no visible damage to the black MAG stripe on the back of the card, the ID card itself has no visible damage and the malfunctioning card is the current ACTIVE card in the system OR the card was issued more than 3 years ago.

2. Name change – a replacement card for a name change will be issued at no charge if the old card is returned.

3. Stolen card – a replacement card will be issued at no charge as long as a police report is provided to the Eagle ID card office.

Please notify the Eagle ID Office of any lost or stolen cards immediately by reporting it here:

Request to Freeze an Eagle ID Card

You may also request to freeze your card immediately if you suspect it has been compromised. 

1. Log in to eAccounts using the FGCU single sign-on. You can access it here: EACCOUNTS ONLINE PHOTO
2. Click on 'Card Services' from the navigation menu.
3. Follow the instructions provided on the page to submit the deactivation of an Eagle ID.
4. The Eagle ID Card Office will receive notification of the deactivation. 

 

If an ID card is found, please take it to the Eagle ID Office in Cohen Student Union 137. Please call 239-590-7645 or visit fgcu.edu/eaccounts to log in for more information.