Eagle ID Card Office

UPDATE STUDENT EACCOUNT UPDATE EMPLOYEE EACCOUNT

There is a $15.00 fee to replace your Eagle ID Card. 

Individuals can obtain a replacement card at no charge if there is a:

• Frozen/Malfunctioning Card: If there is no visible damage to the black MAG stripe on the back of the card, the card itself has no visible damage and the malfunctioning card is the current ACTIVE card in the system OR the card was issued more than 3 years ago.
• Legal/Preferred Name Change: A replacement card for a legal name change will be issued at no charge if the old card is returned.
• Stolen Card: A replacement card will be issued at no charge as long as a police report is provided to the Eagle ID Card Office.

How can I get a replacement?

On Campus

To pay the $15 replacement fee with a credit/debit card or Eagle Dollars, please go directly to the Eagle ID Card Office (Enrollment Services Center).

To pay the $15 replacement fee with cash or check, please visit the Cashier's Office (ESC). Bring your receipt to the ID Card Office to receive your replacement card.

Off Campus

Distance Learning: 

• Please contact the Eagle ID Card Office at smile@fgcu.edu. 
• Call the Cashier's Office at (239) 590-1213 to find out additional payment options.

 

Individuals can obtain a replacement card at no charge if there is a:

• Frozen/Malfunctioning Card: If there is no visible damage to the black MAG stripe on the back of the card, the card itself has no visible damage and the malfunctioning card is the current ACTIVE card in the system OR the card was issued more than 3 years ago.
• Legal/Preferred Name Change: A replacement card for a legal name change will be issued at no charge if the old card is returned.
• Stolen Card: A replacement card will be issued at no charge as long as a police report is provided to the Eagle ID Card Office.

Please notify the Eagle ID Office of any lost or stolen cards immediately by reporting it here:

Request to Freeze an Eagle ID Card

You may also request to freeze your card immediately if you suspect it has been compromised. 

1. Log in to eAccounts using the FGCU single sign-on. You can access it here: EACCOUNTS
2. Click on Card Services from the navigation menu.
3. Follow the instructions provided on the page to submit the deactivation of an Eagle ID.
4. The Eagle ID Card Office will receive notification of the deactivation. 

 

If an ID card is found, please take it to the Eagle ID Office in the Enrollment Services Center. Please call 239-590-7645 or visit fgcu.edu/eaccounts to log in for more information.