Academic and Event Technology

We strive to deliver exceptional academic technology support.

Our mission is to provide exemplary leadership and services aimed at the evaluation, development, implementation and use of state of the art instructional and research technology and applications as well as specialized technology and support of University sponsored Special Events that foster the exemplary education, and outreach interests and goals of Florida Gulf Coast University.

Touch panel and phone on podium - Antonio Reyes

We are one call away.

ITS Help Desk (239) 590-1188 or x1188 from any campus phone.

Ben Hill Griffin 252
10501 FGCU Boulevard South
Fort Myers, Florida 33965

(239) 590-1188

helpdesk@fgcu.edu

Office Hours

Ben Hill Griffin 252

Day of the week	Hours
Monday - Thursday	8:00 AM - 11:00 PM
Friday	8:00 AM - 10:00 PM
Saturday	8:00 AM - 6:00 PM
Sunday	Closed

Services Provided By AETS

Equipment Loan and Special Events
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Course Software
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The Microsoft Office suite of products is installed on every classroom, lab, and faculty office computer.
However, many other software titles are available for use in course instruction.

Software for Courses (online and in class)

Academic Software Requests
AETS Open Student Labs
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Check out all of our Physical Computer Labs and Classrooms

Thirty PC seats are available in
Ben Hill Griffin Room 208 - Mon-Fri, 7:30am - 8pm

Fifteen additional MAC computers are located in
Reed Hall Room 256 - Mon-Fri, 7:30am - 8pm

Visit our Virtual Lab - anytime, anywhere!

FGCU Capture

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Record your classroom lectures, presentations, discussions, experiments or any other course activity using our FGCU-Capture technology.

AETS has also partnered with the Lucas Center for Faculty Development, installing this same technology in their "Living Room," Library Room 212. This will allow faculty to explore the integration of this technology into their unique teaching methodologies. Please check the Lucas Center Calendar to participate in any FGCU-Capture events, demos and workshops.

FGCU Capture Technology is installed in these locations:

Building	Room
Cohen Center	213
Seidler Hall	336
Holmes Hall	147, 330
Lutgert Hall	1205
Merwin Hall	115, 205, 212, 238, 231
Reed Hall	139, 144, 146, 153, 236, 237, 250
Sugden R&H	Wine Tasting Room, Kitchen, 110, 111, 208, 240

Learn more about FGCU-Capture now!

How to get started with FGCU-Capture.

i>Clicker Support
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How to Get Started

Your instructor’s equipment can be obtained by AETS by filling out the Event Form. A team member will contact you to make an appointment for equipment pick-up and training.

Each semester, you must notify bookstore to request i>Clicker in the same way that you request a textbook: ISBN 1319149588 (this is for an i>Clicker2 & 1 semester of REEF access)

i>Clicker / Reef Technical Support
- Email: support@iclicker.com
- Phone: 866-209-5698 (Mon-Thur 9am-11pm, Fri 9am-9pm)
- Twitter: @iclickersupport
- REEF Information
FGCU Support
- On-campus help: AETS Office: (239) 590-7100
- E-Mail: aetsprt@fgcu.edu
- Course design implementation with the clicker: FGCU eLearning group
Instructor Set Up
- Software download (you’ll want to download this onto your office computer and classroom computer)
- User guides, FAQs, support
- Quick-start guide
Student Set Up
Student Websites
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