Counseling & Psychological Services

We are offering therapy, psychiatry, consultation, workshops, and some group therapy through our online, HIPAA compliant and encrypted platform. This allows us to continue to provide confidential services to you to address a variety of mental health concerns. We are also providing in-person services in our office, with masks required. 

Please note, that if you have any signs of illness (including cough, runny or stuffy nose, sore thrat, nausea, fever, loss of smell or taste, etc.), you should NOT come in for an in-office appointment. Even if you think you're experiencing allergies or a cold, we expect that you will call (239-590-7950) to reschedule or switch to a telehealth appointment. If you need to reschedule due to illness, please call the main number and let front desk staff know so we can waive the late cancellation fee. 

We offering telephone or video consultation and support. This might include answering questions about our services, consulting about a specific student or situation, or getting the perspective of a mental health professional regarding a student concern. Unfortunately, we cannot offer therapy services to faculty or staff. 

Staff and faculty can work with the FGCU Community Counseling Center or contact the Employee Assistance Program. 

We are offering video tips and ideas on our YouTube channel, support and resources through our Facebook and Instagram pages, and additional support via phone or on our webpage.

The nearest parking is in garage 2 or 4 if you need to drive for your CAPS appointment. The parking lot next to our building is reserved for staff/faculty, and there is no available parking for students.  The reserved spaces labeled Community Counseling Center clients, are for clients visiting the 2nd floor, not CAPS clients.  This is because community members do not have access to park anywhere else on campus.  

College life can be challenging and is often stressful. Students experience those challenges in a number of different ways: difficulties adjusting to college, confusion in deciding on a major or career path, struggles in relationships, or making friends or getting along with a roommate. Many students feel anxious, depressed, confused or overwhelmed at some point during their college experience and need help dealing with feelings and problems that seem beyond their control.

For college students, that help may come from friends, family members, significant others, etc., but in some cases, help is needed from a trained professional. Counseling is a process that can help people identify more effective strategies both to cope with difficult situations and to achieve their goals. While some people who seek counseling have chronic emotional difficulties, most are dealing with typical life events and are simply in need of an objective listener — someone who doesn't judge and who can help them see new alternatives.

Counseling is basically a collaborative effort between you and your counselor. Our goal is to provide an open, supportive and confidential environment for you to address the issues that are concerning you. 

Our center is fully accredited and most of our services are covered for students who are enrolled in the current semester and/or who have already paid health fees for the current academic term.  Unfortunately, we cannot provide services for students who are not enrolled in the current semester, alumni, faculty or staff. The one exception is for students who are taking one semester off between two enrolled semesters.  In that case, the student can pay a Health Bridge fee ($54) to bridge the gap in services between two enrolled semesters.  A Health Bridge is required for students to be seen for one semester following the last semester in which they were enrolled (for example, during the summer following a spring semester in which they were enrolled). The fee can be paid electronically, once you visit the CAPS office, to pick up the appropriate forms for payment.   

We have a printable brochure with basic information about our Center. Print brochure

CAPS provides services to FGCU students while currently enrolled in a semester, in which services take place. 

* If you'd like to request an outreach presentation for your organization or academic class, please contact our Director of Outreach and Prevention.

** We offer formalized testing for college students at a reduced rate from the prevailing rate in private sector. 

*** Typically for students who have been sanctioned, this service incurs a cost.

CAPS makes every effort to provide individual services as quickly and efficiently as possible. Due to the high demand for our services, the following attendance policy is in place. This policy applies to students receiving any clinical service from any member of the clinical staff.   

(1)  You can opt-in to our courtesy appointment reminder system, whereby you will receive a text message reminder for your appointment. Opting in or out of the reminder system in no way changes any no-show charge.

(2) Clients who do not show for an appointment will be charged a no-show fee. The fee is $25 for any clinician, any appointment type or length (not including group sessions), and $45 for the psychiatrist or LD/ADHD testing.  It appears on your FGCU account as a miscellaneous medical charge. You will be charged a no-show or late cancellation fee if you do not cancel at least 24 hours before your appointment time. 

(3)  Clients who need to cancel or change an appointment with any clinician are expected to do so as far in advance as possible. You may leave a message on nights/weekends to cancel an upcoming appointment (24 hour notice is required to avoid no-show or late cancellation fee). Do not use the HelpLine to change or cancel an appointment.

(4) Some clinicians and clients set up recurring appointments (i.e., same day and time each week).  If you cancel or no-show for an appointment, we are left to assume you are no longer interested in maintaining your recurring appointments unless you specifically ask us to schedule you for a subsequent appointment. 

Clients who show a pattern of no-show or cancellation of appointments may have their eligibility for services suspended.  Clinicians reserve the right to suspend or terminate services after three (3) missed (canceled or no-show) appointments.  If you have any questions about the Attendance Policy, please consult your clinician.

View full informed consent form

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